Director of Intelligent Sales Development - Hybrid

The Director of Intelligent Sales Development is responsible for building and operating a high-performing, AI-enabled sales development function at ProfitSolv. This role combines strategic leadership with hands-on innovation to expand the reach and effectiveness of the sales development team through AI and automation. Leading a team of Sales Development Managers and SDRs, the Director will own the pipeline generation engine—designing and deploying AI-powered research, outreach, and follow-up workflows that allow SDRs to engage more prospects with greater personalization and efficiency. The role focuses on scaling high-quality pipeline creation while coaching and developing a team that executes at the highest level.

This role owns the entire front-end of the revenue funnel, including outbound prospecting, inbound lead qualification, website chat engagement, and free trial conversion. The Director will deploy automation and AI to expand reach, increase conversion, and improve efficiency while maintaining a high-performing SDR organization.

Sales Development Leadership

• Lead, coach, and develop 2 Sales Development Managers and a team of 22 SDRs to consistently meet or exceed monthly pipeline targets
• Recruit, interview, hire, and onboard Sales Development Managers and Representatives
• Develop and continuously refine SDR playbooks, talk tracks, cadences, and outbound strategies informed by both human performance data and Al-generated insights
• Foster a high-performance, growth-oriented team culture with clear expectations, regular feedback loops, and structured career development paths

Pipeline & Strategy

• Own pipeline generation targets across both automated and human-led channels, ensuring consistent coverage of new prospects and existing customer expansion opportunities
• Identify and maintain the Ideal Customer Profile (ICP) for each ProfitSolv business unit in collaboration with Marketing and Sales leadership
• Maintain accurate pipeline data and provide reliable forecasting within Salesforce (SFDC)
• Regularly build, track, analyze, and report on performance metrics across both the automation stack and the SDR team
• Communicate pipeline health, system performance, and team results clearly to the CSO and cross-functional stakeholders
• Perform other duties as assigned

This position follows established policies and procedures to keep confidential information secure.

A great fit for this position has: 

• Bachelor's degree in Business, Marketing, or a related field preferred; MBA is a plus
• 7+ years of progressive experience in sales development, with at least 3 years in a leadership role
• Demonstrated hands-on experience building and managing sales automation systems, including two or more of the following: Gong Engage, Qualified, Salesforce, HubSpot, Clay
• Proven track record of managing and developing SDR teams of 10 or more
• Strong strategic thinking and analytical skills with a focus on driving pipeline and revenue growth
• Exceptional communication and interpersonal skills, capable of building rapport with prospective customers, existing customers, and internal stakeholders

• Prior experience in the SaaS or fintech/legal tech industry
• Experience designing Al-assisted or headless outbound programs
• Proficiency in revenue operations concepts including data enrichment, lead scoring, and multi-touch attribution
• Strong negotiation and presentation skills
• Excellent written and verbal communication abilities
• High level of initiative and sound decision-making capability
• Ability to travel as required