Director of Information Technology

Under general direction of the Chief Financial Officer, plans, directs, manages and oversees the administrative and technical activities and operations of the Information Technology Division, including establishing and maintaining an information technology strategic plan; coordinates assigned activities with other departments; provides highly responsible and complex administrative support to the Chief Financial Officer; and performs related duties as required.

Minimum Qualifications

Knowledge of:

Operations, services and activities of a comprehensive information systems services program; health care and business principles ,and how they integrate into information systems technology; advanced principles anti practices of computer science, information systems and telecommunications; methods and techniques of application development, system design and programming; operational characteristics of mainframe, client-server; Federal, State and local laws and regulations affecting information systems and data security; and network operating systems.

Ability to:

Manage and oversee a comprehensive information systems program; develop, implement and interpret goals, objectives, policies, procedures and work standards; manage diverse technologies, employees and client groups; relate technical concepts to business needs; manage the integration of multi-jurisdictional information systems needs; plan, organize, direct and coordinate the work of subordinate staff; select, supervise, train and evaluate staff; delegate authority and responsibility; identify and recommend appropriate information systems needs for the organization; analyze and assess programs, policies and operational needs and make appropriate adjustments; develop and administer department goals, objectives and procedures; communicate clearly and concisely, both orally and in writing; exercise sound independent judgement within general policy guidelines; establish and maintain effective working relationships with those contacted in the course of work; and represent Peach Tree Health effectively in meetings with others.

Skill to:

Provide effective and efficient leadership with regards to the implementation of a county-wide information systems equipment; create a unified team environment; serves as professional resource for all aspects of information services, including telephones, general communication devices, computer systems and related equipment.

Experience:

• Minimum of 7 years of experience in IT with at least 3 years in a leadership role.
• Excellent leadership, communication, and project management skills.
• Experience with data analytics and reporting tools.

Highly Preferred:

• Proven experience with HIPAA compliance, cybersecurity, and IT governance.
• Strong knowledge of outpatient clinic workflows and systems (e.g., Athenahealth, eClinicalWorks, NextGen).
• Familiarity with telehealth platforms and mobile health technologies.
• Certification in healthcare IT (e.g., CHCIO, CPHIMS) is a plus.

Education:

Bachelor's degree in Information Technology, Health Informatics, or related field (Master's preferred). Significant experience in the information technology field may be substituted for education at the discretion of the CFO.

Examples of Duties

This position has overall responsibility for the organization's centralized and de-centralized information and telecommunications equipment, systems, and functions.

• Manages and directs the day-to-day operations of the Information Technology Division.
• Manages services and activities including establishing and maintaining the Information Technology Strategic Plan, which involves planning for all computing, data, software, voice/data communications, and systems operations; establishes supporting standards and policies to assure system compliance.
• Recommends the development and implementation of goals, objectives, policies and priorities for each assigned service area, establishing and delivering a tactical plan that supports the prioritized needs of the organization; evaluates program effectiveness as related to objectives and policy guidelines.
• Manages the integration and coordination of information systems.
• Serves as an advisor for organizational information systems business and technology issues.
• Advises Chief Financial Officer and division heads on a broad range of Information Systems issues and long range planning regarding areas of responsibility.
• Monitor developments in technology and information systems and in regulations related to information capture and processing and voice and data transmission; evaluate their impact upon county activities and recommend and implements policy and procedural modifications.
• Develop and execute a strategic IT roadmap aligned with clinic goals and patient care objectives.
• Oversee the management and optimization of electronic health records (EHR), practice management systems, and patient portals.
• Ensure compliance with HIPAA and other healthcare data privacy regulations.
• Lead and mentor IT staff, including system administrators, analysts, and support personnel.
• Manage vendor relationships and negotiate contracts for software, hardware, and services.
• Collaborate with clinical and administrative leaders to identify technology needs and opportunities.
• Monitor and report on system performance, security risks, and IT project outcomes.
• Drive innovation in telehealth, patient engagement tools, and data analytics.
• Establish policies and procedures for data governance, cybersecurity, and system access.
• Represents the Information Technology Division to other departments
• Oversees and participates in the development and administration of the division's annual budget.
• Selects, trains, motivates, disciplines and evaluates division personnel and provides or coordinates staff training.
• Recommend appropriate service and staffing levels.
• Participates on a variety of boards, commissions, and committees.
• Other duties as discovered through the course of work, and as assigned

Travel Requirements

Valid California driver's license is required. Will travel to other sites to review work, attend meetings or training; occasionally overnight for training.

Tools & Technology

Tools: Calculators or accessories; Photocopiers; Scanners; Faxing equipment; Computers and Keyboards; Telephones

Technology: Microsoft Office programs; Electronic Mail - Microsoft Outlook; Internet

Work Activities

Communicating with Supervisors, Peers, or Subordinates; Getting Information; Interacting With Computers; Performing Administrative Activities; Making Decisions and Solving Problems; Organizing, Planning, and Prioritizing Work; Communicating with Persons Outside Organization; Establishing and Maintaining Interpersonal Relationships; Judging the Qualities of Things, Services, or People; Documenting/Recording Information; Developing Objectives and Strategies; Developing and Building Teams; Resolving Conflicts and Negotiating with Others; Analyzing Data or Information

Work Styles

Integrity; Dependability; Attention to Detail; Cooperation; Independence; Initiative; Self Control; Adaptability/Flexibility; Stress Tolerance; Leadership; Persistence; Achievement/Effort

Work Context

Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential function of the job, with or without accommodation. Prospective employees must complete a pre-employment medical exam (Occupational Group IV) which will measure the ability to:

• See well enough to read fine print and view a computer screen; speak and hear well enough to understand, respond, and communicate clearly in person and on the telephone; independent body mobility sufficient to stand, sit, walk, lift or move, stoop, and bend to access the work environment and a standard office environment; manual dexterity and sufficient use of hands, arms and shoulders to repetitively operate a keyboard and to write; and the ability to sit or walk for prolonged periods of time.
• Occasionally may be required to lift/move or assist in lifting/moving up to 50lbs.
• Reasonable accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation

Work Environment: Generally a typical office environment.