Director of Human Resources and Administration

About Workforce Connections

At Workforce Connections, Inc. (WCI), we believe that meaningful work changes lives. As a nonprofit organization dedicated to connecting people, work, and training, we provide innovative workforce development, family support, education, and community-based services that empower individuals, strengthen families, support employers, and build thriving communities. Every member of our team plays an important role in creating opportunities, removing barriers, and helping people discover their purpose, passion, and potential.

Position Summary

The Director of Human Resources & Administration provides leadership for Workforce Connections' human resources, administrative operations, and organizational support services. This position oversees human resource administration, employee relations, payroll and benefits, policy implementation, financial oversight, and administrative systems while partnering with the Executive Director and Director of Operations to strengthen organizational effectiveness, support employees, and advance WCI's mission.

Position Details

· Reports To: Executive Director

· Classification: Full-Time | Exempt

· Work Location: Assigned WCI work location or approved work arrangement. Regular travel throughout the region may be required.

· Compensation: $74,872–$82,472 annually, depending on qualifications and experience and in accordance with WCI's Board-approved Pay Plan.

· Benefits: WCI offers a comprehensive benefits package, including health, dental, vision, life, and disability insurance; employer-supported health reimbursement benefits; paid holidays; generous paid leave; and professional development opportunities. Eligibility requirements apply.

Primary Responsibilities

• Provide leadership for Workforce Connections' human resources, payroll, employee benefits, personnel policies, and administrative operations.
• Supervise and support the Finance Coordinator and Administrative Coordinator while fostering a collaborative, high-performing team.
• Ensure compliance with employment laws, organizational policies, grant requirements, financial controls, and regulatory standards.
• Oversee onboarding, employee relations, performance management, organizational policies, and human resource systems.
• Partner with the Executive Director and Director of Operations on organizational planning, budgeting, strategic initiatives, and continuous improvement.
• Coordinate audits, monitoring activities, financial oversight, and administrative systems that support organizational success.
• Perform other duties consistent with the responsibilities of the position.

Education & Experience

• Bachelor's degree in human resources, business administration, accounting, or a related field preferred. Equivalent combinations of education and experience may be considered.
• Three to five years of progressively responsible leadership experience in human resources, administration, nonprofit or government operations, or a related field preferred.

Knowledge & Skills

• Strong leadership, communication, organizational, analytical, and relationship-building skills.
• Ability to lead teams, manage multiple priorities, interpret policies, and solve complex organizational challenges.
• Demonstrated ability to maintain confidentiality, exercise sound judgment, and build positive working relationships.

Technology

• Proficiency with Microsoft 365 and the ability to learn agency financial, payroll, and human resource information systems.

Other Requirements

• SHRM-CP, SHRM-SCP, or comparable professional certification preferred.
• Ability to maintain confidentiality, exercise sound judgment, and travel as needed to perform the essential functions of the position.

Why Join Workforce Connections?

At Workforce Connections, our work changes lives. Every day, our team helps individuals and families build employment, financial stability, and opportunity while strengthening employers and the communities we serve. As our Director of Human Resources & Administration, you'll have the opportunity to help shape the culture, systems, and future of an organization that values innovation, collaboration, and servant leadership. If you're looking for a career where your leadership can make a lasting impact, we'd love to hear from you.