DIRECTOR OF FOOD AND NUTRITION, PATIENT & RETAIL DINING

TouchPoint Salary: Other Forms of Compensation Reports to: Regional Director of Operations

TouchPoint Support Services provides customer focused support services. As specialists we perform services including healthcare housekeeping management in laundry processing patient transportation and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality exceptional customer service and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary The Director of Food and Nutrition Services is a key leadership role responsible for the overall success and performance of Food and Nutrition operations within a 100 bed hospital. This position is ideal for a results‑driven innovative leader who is continuously seeking improved methods to enhance service delivery operational efficiency and patient and customer satisfaction. The Director provides strategic and operational oversight for all food and nutrition activities including patient dining services retail café operations coffee shop lounges and catering services. This role ensures high‑quality cost‑effective operations that meet or exceed client patient and stakeholder expectations while maintaining compliance with all regulatory sanitation and infection control standards. The Director is accountable for staff training and development quality improvement initiatives financial performance and strong client relationships while fostering a culture of service excellence safety and continuous improvement across the department.

Key Responsibilities

• Manages salaried managers and hourly associates in the Food Service Department
• Oversees the overall direction coordination and evaluation of the account
• Interviews hires and trains associates plans assigns and directs work appraises performance rewards and disciplines associates addresses complaints and resolves problems
• Prepares and manages annual budget
• Utilize company systems for completion of required daily/weekly/monthly reports such as inventory cash reports production records payroll/time-keeping etc.
• Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation presentation sanitation and safety meeting HACCP and OSHA guidelines and portion control
• Additional duties as assigned

Qualifications

• Minimum of three years of direct food service operational management experience preferably within a hospital senior living or related healthcare environment
• Associates or Bachelors degree in Food Service Management Food Services Technology or a related field preferred
• Demonstrated knowledge of inventory management purchasing and food cost controls
• Strong understanding of food and nutrition operations including quality standards production sanitation presentation and catering services
• Experience with P&L accountability and/or contract‑managed services preferred
• Proven leadership and supervisory skills with the ability to coach develop and manage teams effectively
• Excellent written and verbal communication skills with the ability to communicate effectively across all levels of the organization including leadership clients customers and frontline associates
• Strong financial and analytical skills including budgeting accounting and performance monitoring
• Proficiency with Microsoft Office and other computer‑based systems including email and internet‑based tools
• ServSafe® certification required or ability to obtain upon hire

Apply to TouchPoint today

TouchPoint is a member of Compass Group USA. Click here to Learn More about the Compass Story.

Compass Group is an equal opportunity employer. At Compass we are committed to treating all Applicants and Associates fairly based on their abilities achievements and experience without regard to race national origin sex age disability veteran status sexual orientation gender identity or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities skills tasks or requirements associated with this position. While this is intended to be an accurate reflection of the position posted the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants including those with a criminal history including relevant driving history in a manner consistent with all applicable federal state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com

Benefits Associates at Touchpoint are offered many fantastic benefits:

• Medical
• Dental
• Vision
• Life Insurance
• ADDisability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal state and local laws.

For positions in Washington State Maryland or to be performed Remotely click here or copypaste the link below for paid time off benefits information: https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1520222 TouchPointPASCHA A BELNAVISreq_classification