Director of First Impressions – Community Relations & Social Media

Valerie Tichy-Drummer – State Farm Agent | Hemet, CA

Base Pay: $40,000–$50,000, depending on experience

Help Us Build a Good Neighbor Presence in the Heart of Hemet

Are you outgoing, creative, organized, and passionate about connecting people with their community?

Valerie Tichy-Drummer's State Farm agency is looking for a friendly, community-minded professional to help make our downtown Hemet office a welcoming resource for local residents.

Our vision is to create a true Good Neighbor presence—a place where people feel comfortable asking questions, finding resources, and connecting with a team that cares.

Valerie has served the San Jacinto Valley since 1986. Our agency wants to build stronger community relationships, increase local visibility, and create meaningful connections with the people we serve.

This role combines front-office hospitality, community outreach, social media, and brand-building.

What You'll Do

Create a Great First Impression

• Welcome customers and visitors with warmth and professionalism.
• Answer calls, assist with inquiries, and help keep the office organized and inviting.
• Make every interaction reflect our commitment to friendly, personalized service.

Build Community Relationships

• Identify local events, organizations, and opportunities for community involvement.
• Help coordinate participation in community events and outreach activities.
• Build relationships with local businesses, nonprofit organizations, and community groups.

Manage Social Media and Brand Presence

• Create and schedule engaging social media content.
• Share office news, community events, educational content, and appropriate team updates.
• Capture photos and stories that highlight our involvement in the San Jacinto Valley.
• Maintain a consistent, recognizable brand presence across approved channels.
• Help ensure our office stays visible, active, and connected to the community.

What We're Looking For

• Excellent customer service and communication skills.
• Friendly, outgoing personality and professional presentation.
• Strong organizational skills and attention to detail.
• Comfort using social media platforms and creating basic digital content.
• Interest in community events, relationship-building, and local outreach.
• Ability to take initiative, manage multiple priorities, and follow through.
• Bilingual English/Spanish skills strongly preferred.
• Previous receptionist, community relations, marketing, or social media experience is a plus.
• Insurance experience is welcome but not required.

No insurance license is required to start. On-the-job training is available for the right person. Candidates interested in pursuing insurance licensing may have opportunities to develop additional skills as the role evolves.

Compensation and Benefits

• Base salary of $40,000–$50,000, depending on experience and responsibilities.
• Retirement plan with a 3% employer match (90-day eligibility requirement).
• Up to $400 per month toward a qualified health plan, subject to plan eligibility and terms.
• On-the-job training and support from an experienced agent and established team.
• The opportunity to help shape a community-focused initiative.
• A role where your creativity, personality, and ideas can make a visible difference.

Schedule and Location

Full-time and part-time opportunities may be available. Compensation for part-time schedules will be adjusted based on hours worked.

This is an in-office position at 158 S. Harvard Street, Hemet, CA 92543. The role requires a local presence and is not remote.

If you love people, enjoy creating connections, and want to help make a positive impact in your community, we'd love to meet you.

This position is with an independent contractor State Farm agent, not State Farm Insurance Companies. Employees of State Farm agents are not employees of State Farm.