Director of Financial Aid

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DIRECTOR OF FINANCIAL AID | Bon Secours Memorial College of Nursing

Richmond, VA

Summary of Primary Function/General Purpose of Position

Providesleadership,accountability,anddaily management oftheFinancial Aid Office to administerfederal, state,andinstitutionalfinancialaidfunding.Maintainsregulatorycomplianceandprotectstheintegrityofthe financialaid servicesofthe College.Creates and maintains qualitycustomerserviceto students andpartners.

Essential Job Functions

• Overseefull-servicefinancialaidprocessing,includingdocumentcollection,budgeting,awarding, FAFSAverificationandloancertificationfortheCollege.
• Maintain current knowledge of federal and institutional policies and procedures regulating student aid. Maintain compliance with all regulations.
• Create, maintain, and comply with all timelines required by the institution and regulatory bodies.
• Manageand evaluate processes to allowforefficientand accurate reporting and processing offinancial aid.
• Monitor Satisfactory Academic Progress of all students.
• Provide oversight and preparation for annual Single (A-133) audit.
• Proactive approach to identifying problems, creating innovate solutions, managing projects, leading teams, and implementing efficiencies and effectiveness using technology.
• Facilitate application of military and veteran affairs benefits to student financial aid awards.
• Coordinatefinancialaidfunctionswith appropriateofficesand asa partofintegrated studentserviceefforts.
• Work closely with the Business Office.
• Hire,trainandsuperviseFinancialAidstaffintheessentialsofcustomerservice,studentoutreach,student financial planning and the necessary elements of financial aid compliance.
• Demonstrated knowledge of principles and processes for delivering excellent customer service, including student needs assessment, establishing quality standards and metrics for services and the evaluation of customer service.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as requiredbytheirsupervisor,subjecttoreasonableaccommodation.

Education

• Bachelor Degree (required)
• Graduate Degree (preferred)

Minimum Qualifications

• 3-5 years experience in higher education financial aid.
• Knowledge of the financial aid process to include a strong working knowledge of federal regulations and financial aid office operations.
• Knowledge of higher education processes, best practices, supervisory/personnel practices, strong communication and technology skills.

Skills

• Working knowledge of higher education regulations
• Microsoft Office Suite
• Ability to lead and communicate with others.
• Explain financial aid operations to administrators, faculty, staff, etc.

Salary Range: $88,420.00 - $140,000.00

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email

recruitment@mercy.com