OVERVIEW:The role of the Director of Financial Aid is to ensure the appropriate and accurate processing of student financial aid packages.BUSINESS CONTRIBUTIONS:The Director of Financial Aid oversees a staff of financial aid administrators who work to ensure students are properly funded, packaged, and prepared to start each semester. The Director of Financial Aid accomplishes this through:Ensuring staff are up-to-date on current laws, regulations, and financing optionsReviewing all financial aid packages for accuracyWorking with the OOED to ensure accurate and timely posting of fundsESSENTIAL FUNCTIONS:Overseeing Student Financing:It is the responsibility of the Director of Financial Aid to oversee the student financing process and ensure students are packaged and prepared to begin class. To accomplish this, The Director of Financial Aid must:Oversee and manage the financial aid processEnsure all prospective students are provided with basic overview of financial aid processEnsure students are provided with all available options and packedEnsure students understand packagingEnsure all regulations and laws are followedCoordinate with other campus departmentsReviewing and Following-up on Student Packaging:The Director of Financial Aid is responsible for ensuring that all student packaging is completed accurately and submitted for processing. To accomplish this, the Director of Financial Aid must:Review scanned packages for quality and provide any feedback to Financial Aid Administrators as necessaryReconcile any complex financing issuesSubmit to Student Financial Services (OOED) for review and processingWork with Student Financial Services (OOED) to reconcile any problemsWork with Bursar to ensure posting of cash paymentsMonitoring and Tracking Financial Aid Packages:The Director of Financial Aid reviews and tracks the financial aid process at the campus level. To accomplish this, the Director of Financial Aid must:Review monthly start date reportsReview monthly account balance reportsInvestigate account balance issuesMonitor for potential defaultsFollow-up on potential and actual defaultsTrack Sally Mae, government/private scholarship, grant, and private loan postingsTrack drops and academic dismissalsRe-package continuing studentsPreparing Graduating and Exiting Students (graduating, dropped, and dismissed students):A critical element to student success is an understanding of their financial obligations once they exit Southeastern College. To accomplish this, the Director of Financial Aid must:Ensure exit interviews are conductedEnsure any outstanding balances with Southeastern College are clearedManaging Team Performance:The Director of Financial Aid is responsible for managing the performance of the Financial Aid Administrators and staff. To accomplish this, the Director of Financial Aid must:Motivate staff and reinforce positive accomplishmentsSchedule hours for staffMonitor staff activities (phone calls, appointments, student interviews...)Monitor student overview discussions/interviews and provide constructive feedbackMonitor effective use of C2K Campus View systemEnsure Financial Aid Administrators know/are up-to-date on financial offeringsInformally touch base with each Financial Aid Administrator on a daily basisProvide coaching and training programs for staff developmentConduct weekly staff meetingsPHYSICAL DEMANDS:The physical demands are those required in a professional office setting: sitting, working on a computer, using a telephone, communicating with coworkers and getting to and from appropriate campuses.WORK ENVIRONMENT:Professional office setting: moderate noise levels and controlled indoor climate.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.LOCATION:This position is an onsite position located at your campus unless otherwise determined by the Chancellor and/or designee. Any changes must be reviewed by the Campus President/Vice President and all final approvals must come from the Chancellor and/or designee.BENEFITS401(k) 401(k) matchingDental InsuranceHealth InsuranceVision InsurancePaid time off