Billing, Budget Management, Communication Skills, Cost Analysis, Customer Support/Service, Detail Oriented, Federal Laws and Regulations, Financial Administration, Financial Aid, Financial Operations, Financial Reporting, Funding, Government Funding, Interpersonal Skills, Maintain Compliance, Microsoft Excel, Microsoft Word, Performance Reviews, Policy Development, Presentation/Verbal Skills, Pricing, Private Funding, Problem Solving Skills, Reconciliation, State Laws and Regulations, Student Financial Services, Tuition Fees, University/School Policies
SUMMARY:
The Director of Financial Aid serves as campus-level administrator for the Department of Student Financial Aid and administers a student financial aid program consisting of federal, state, local, and private funds.
Duties and Responsibilities:
- Directs overall operations of the student financial aid program which provides financial assistance to students.
- Designs, establishes and maintains an organizational structure and staffing to effectively accomplish the organizations goals and objectives.
- Recruits, employs, trains, supervises, and evaluates department staff.
- Oversees collaboration between department and Business Office to ensure reconciliation of awards to draw downs and invoicing.
- Develops and recommends policies for Financial Aid which support goals and policies of the institution and ensures compliance with federal and state regulations.
- Participates in university policy-making task forces which establish tuition policy and pricing determinations and considers other student financial matters.
- Provides information and reports regarding financial aid to management and funding agencies.
- Represents the university to various institutional divisions as well as government agencies, funding agencies, students and their parents, and/or the general public.
- Develops and manages annual budgets for the organization and performs periodic cost and productivity analysis.
- Provides direction in the purchase and development of the department's hardware and software needs for processing all aspect of student applications.
- Complies, verifies data, and submits reports to include FISAP, NMDEAR, and IPEDS.
- Performs other duties as assigned.
Minimum Requirements:
- Education: Bachelor's degree in any field
- Experience: Four (4) years of experience directly related to the duties above.
o Preference: Master's degree and proficient in Ellucian Banner, Microsoft Word and Excel.
Employment Requirements:
- Must be willing to work weekends, evenings, and odd hours as required.
Knowledge, Skills, and Abilities:
- Ability to analyze and solve problems.
- Ability to communicate effectively, both orally and in writing.
- Ability to present oneself with a professional presence and demeanor.
- Ability to maintain confidential information and inquiries with discretion.
- Ability to display a keen attention to detail.
- Ability to display a strong working knowledge in Excel, Word, and other basis computer functions.
- Ability to maintain exceptional customer service and people skills.
- Ability to establish and maintain effective working relationships with faculty, students, and staff.
- Ability to establish and maintain effective working relationships and with administration, students, organizations, and the general public.
- Ability to supervise lower-level staff.
Physical Demands:
- Repetitive hand motions and prolonged use of computer.
- Must occasionally lift and/or move up to forty (40) pounds.
- Sitting for extended periods of time.
- Kneel, bend, reach, and stoop.
- Walking for extended periods of time.
Work Environment:
- Work is performed in a typical interior/office work environment.
- Work with frequent interruptions.
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New Mexico Highlands University