Director of Facilities

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Job Type

Full-time

Description

POSITION SUMMARY

The Director of Facilities provides strategic leadership and oversight for the organization's facilities, physical assets, operational infrastructure, and support services across multiple locations. This position ensures that all buildings, grounds, equipment, and operational systems are safe, compliant, efficient, and well maintained in support of the organization's mission and service delivery.

The Director is responsible for facilities management, maintenance, capital projects, safety, fleet, security, vendor contracts, and operational support. The position works collaboratively with executive leadership to develop long-range facility plans, manage operating and capital budgets, and maintain regulatory and accreditation compliance.

The Director of Facilities reports to the Chief Operating Officer and provides leadership and supervision to the facilities, maintenance, and custodial personnel.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Strategic Leadership

• Lead the strategic planning, administration, and continuous improvement of facilities operations by implementing systems and standardized processes using technology and performance metrics that enhance efficiency, accountability, and service delivery. Engage in strategic planning related to organizational growth.
• Develop and oversee comprehensive preventative maintenance and capital asset management to maximize the reliability, safety, and longevity of organizational facilities and equipment.
• Collaborate with Finance to develop and manage departmental operating and capital budgets, monitor expenditures, and identify opportunities for cost savings and operational efficiencies.
• Develop operational dashboards, licensing and compliance monitoring tools, and executive reporting that provide data on maintenance activities, capital projects, facilities performance, and operational risk.
• Collaborate with program and department directors to coordinate space planning, furniture installation, staff moves, occupancy tracking, and facilities use.
• Provide strategic leadership and supervision for facilities staff, vendors, and contractors while ensuring compliance with State and Federal regulations (DCFS, DHS, HFS, Medicaid), COA accreditation standards, organizational policies, and industry standards.
• Provide supervision, develop, and evaluate maintenance, custodial, and facilities staff. Promote a culture of safety, accountability, teamwork and customer service.

Projects, Capital Planning & Procurement

• Collaborate with Chiefs and program leaders to oversee construction, renovation, and capital projects with contractors, vendors, consultants, and internal stakeholders. Develop and manage timelines and schedules.
• Establish and maintain systems for managing PP&E, including developing database for tracking asset inventories, insurance schedules, facility assessments, capital replacement, and documentation supporting requirements.
• Develop long-term maintenance and replacement plans to preserve assets and manage costs.
• Lead facilities-related procurement, including scope development, bid review, and vendor recommendations.

Safety, Risk Management & Compliance

• Develop and implement safety programs, policies, and procedures to reduce organizational risk.
• Ensure compliance with OSHA, DCFS, state licensing, fire safety, and applicable building regulations.
• Conduct facility inspections and address safety and maintenance / improvement needs.
• Coordinate emergency preparedness, drills, continuity planning, and incident response.
• Oversee facility security, including access controls, badges, cameras, and keys, in collaboration with Human Resources, IT, and executive leadership.
• Partner with insurance brokers, regulators, and risk consultants on compliance, inspections, claims, and risk management activities.
• Support infection control and environmental health initiatives.
• Develop and deliver safety and facilities training.
• Coordinate corrective actions following regulatory inspections and accreditation reviews.

Fleet & Asset Management

• Oversee fleet operations, maintenance, inspections, repairs, and safe vehicle use.
• Develop fleet usage, maintenance, and vehicle safety policies.
• Support asset management initiatives including purchasing and lifecycle planning.

Vendor & Contract management

• Negotiate and manage contracts for maintenance, landscaping, custodial services, and other facility services.
• Evaluate vendor performance and ensure contractual compliance.
• Supervise facilities, maintenance, and custodial staff, as well as on-site contractors and vendors.
• Develop procedures, metrics, reports, and operational standards.
• Serve as after-hours contact for facility emergencies and critical operational issues.

Requirements

QUALIFICATION REQUIREMENTS

• Comprehensive knowledge of facility maintenance systems and building operations.
• Excellent budgeting and financial management skills.
• Ability to negotiate and manage vendor contracts.
• Experience managing construction, renovation, and capital improvement projects.
• Knowledge of OSHA, building codes, fire safety regulations, and risk management principles.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities and projects simultaneously.
• Strong leadership, communication, written, verbal, and interpersonal skills.
• Knowledge of risk management frameworks and regulatory compliance requirements.
• Must meet DCFS/CANTS Clearance Requirements.
• Must be at least 21 years of age.
• Must possess and maintain a valid driver's license and maintain proof of automobile insurance.

EDUCATION AND/OR EXPERIENCE

• Bachelor's degree in Facilities Management, Construction Management, Engineering, Business Administration, or a related field preferred. An equivalent combination of education, training, and progressively responsible experience may be considered.
• Minimum of five (5) years of progressively responsible experience in facilities management, property management, safety management, risk management, or related operational leadership roles is required.
• Minimum of three (3) years of supervisory or team leadership experience required.
• Experience overseeing maintenance operations, vendor management, and capital projects is preferred.
• Experience working with nonprofit or multi-site operational experience preferred.

CARE & TCI

Hoyleton has adopted the CARE (Children and Residential Experience), developed by Cornell University, to guide our culture and practice. CARE is grounded in six core principles: Developmentally Focused, Family Involved, Relationship Based, Ecologically Oriented, Competence Centered, and Trauma Informed.

Completion of CARE and TCI training is an internal requirement for all staff and must be completed upon hire. Ongoing application of these principles is expected and essential to successful job performance.

TCI (Therapeutic Crisis Intervention). Employees must:

• Pass the written test annually
• Pass the physical test every six months (if applicable to their role)

Consistent participation and application of both CARE and TCI principles drive company culture and are essential to job performance.

WORKING CONDITIONS

This position supports multiple agency locations and requires regular travel between sites. Work is performed in both office and field environments, including maintenance shops, mechanical areas, residential campuses, grounds, and construction or renovation sites. Evening, weekend, holiday, and after-hours work may be required to respond to facility emergencies, oversee projects, or support organizational operations.

The position requires frequent walking, standing, bending, squatting, kneeling, reaching, stretching, twisting, climbing stairs, and occasional climbing of ladders while conducting facility inspections. Must be able to lift and carry up to 50 pounds, push up to 100 pounds, and move equipment or materials as needed.

Minimal exposure to environmental factors such as noise, dust, or varying indoor/outdoor temperatures may occur depending on program needs and client-related activities.

Equipment used:

• Office/Communication Tools: Computer, telephone, smartphone, copier, fax machine, and calculator.
• Power Tools & Hand Tools: Table saw, miter saw, power saws, carpentry tools, drywall and painting tools, flooring tools, hand truck.
• Grounds Equipment: Riding mower, weed eater, chainsaw, power washer, snow blower, salt spreader, and snowplow.
• Automobile: Floor-jack, hand tools
• Any other equipment as needed

BENEFITS

• Medical insurance with company funded Health Savings Account (HSA)
• Dental and vision insurance
• Paid vacation, sick, and personal days
• 10 company holidays and 1 floating holiday
• Monthly cell phone reimbursement
• 6 weeks paid parental leave
• 403(b) retirement plan with up to 5% employer match
• Employer-paid life insurance
• Optional supplemental benefits including: voluntary life, short-term disability, long-term disability, accident, and critical illness coverage
• Employee Assistance Program (EAP) available to employees and their household members for additional support
• Tuition reimbursement to encourage continued learning and growth
• BenefitHub Perks Program offering valuable employee discounts