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Director of F&B and Culinary Operations
Destination by Hyatt
Hana-Maui Resort
US - HI - Maui
Food and Beverage
Director
Full-time
Yearly US Dollar (USD) pay basis
Req ID: POR002286
US-Oregon-Portland
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Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of F&B and Culinary Operations is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.
The Director of F&B and Culinary Operations is responsible for overseeing and directing the Culinary operations, Banquets, Restaurants, In-Room Dining, Lounges, Stewarding and any other Food or Beverage & Culinary related areas operated by Hyatt.
Duties include:
- Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house and Culinary operations
- Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
- Participate in total hotel management as a member of the Hotel Executive Committee
- Implement and maintain F&B sales/marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage and culinary operations
- Coordinate food and beverage and culinary operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and associate satisfaction
- Exercise quality control for both food and beverage and culinary operations
- Maintaining Hyatt standards of service and ensure their implementation
- Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Maintain communications with Corporate Staff
- Coach and counsel employees to reflect Hyatt service standards and procedures
The Salary for this position is $125,000-$145,000.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- 6 years or more of progressive hotel Food and Beverage and Culinary experience (typically with Hyatt)
- Previous hotel pre-opening experience preferred
- Service oriented style with professional presentations skills
- At least 5 years experience in a senior role in a food and beverage and culinary environment
- Proven leadership skills
- Hotel/Hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience implementing new F&B and Culinary concepts
- Must have a valid drivers license
- Must have a valid TB test
- Must have a valid Maui County Liquor License
Apply
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