Director of Environmental Services

Community Name:

The Director of Facilities is responsible for supervising and coordinating the activities of housekeeping, laundry and maintenance personnel; to ensure the community is maintained in a sanitary, attractive and orderly condition in good repair; to ensure the community is free of hazards such as those caused by electrical, plumbing, ventilation, heating and cooling systems and is in compliance with applicable safety and fire regulations, and federal, state and local building codes; and for the provision of quality laundry and housekeeping service.

Essential Functions Statement(s)

• Oversees daily operation of Maintenance, Housekeeping, and Laundry Services 
• Executes preventative maintenance program and record-keeping systems to maintain the community at its highest level of physical function 
• Develops community profile and physical plant history by maintaining complete documentation of all maintenance activities including accurate records of all replacement parts and materials used 
• Maintains record of fuel supply 
• Picks up work order requests daily and establishes work priority 
• Coordinates maintenance, cleaning and repair work as required/requested and as defined in the Maintenance Manual, including, but not limited to: electrical and mechanical equipment, portable commodes, wheelchairs, shower chairs, wheeled geri-chairs, drug carts, etc; outdoor chairs and benches, light bulbs and exit lights; heater and water heater (including temperature levels); circuit breakers, walk-in cooler, freezers, and all other appliances (including temperature levels; call light system; dryers, vents and heat registers; condenser coils in refrigeration units; garbage cans; windows and screens outside the building; ice machines; bed rails, toilet seats and safety support rails 
• Reports serious mechanical failures and problems to Administrator 
• Maintains grounds cleared of debris, according to local code 
• Maintains functional parts of devices and control instruments, lubricates and cleans parts, as needed 
• Ensures proper functioning of the following; power generator, time clock, exhaust fans, water fountains, toilets and drains 
• Maintains scales and checks operations of elevators, if applicable 
• Conducts fire drills 
• Checks all fire extinguishers for correct position, charges and storage 
• Test all smoke detectors and lubricates all fire doors 
• Identifies and recommends independent contractors for repairs or maintenance work which is beyond the capabilities of community staff 
• Provides or arranges 24-hour "on call" service to the community in case of emergency 
• Implements Housekeeping Program and record keeping systems to maintain the community at its highest level of physical function 
• Provides a schedule, in calendar days, for performance program 
• Coordinates all housekeeping/cleaning duties including, but not limited to: offices, resident rooms, handicap and visitor's restrooms, activity room, kitchen restroom, service entrance and therapy room, entrances and exits, utility areas, closets, lounges, lobbies, halls, etc. 
• Coordinates emergency housekeeping as necessary 
• Arranges furniture and equipment in an orderly fashion 
• Coordinates emptying and and cleaning of ash trays and waste baskets 
• Coordinates all floor servicing, vacuuming, and carpet shampooing including laundering rugs 
• Oversees terminal cleaning duties per established procedure upon discharge, transfer, or for new occupants 
• Oversees proper isolation cleaning in resident rooms according to procedure manual (see Nursing Procedure Manual) 
• Maintains neat and orderly supply room 
• Ensures proper care of large plants in community 
• Maintains current room list for laundry 
• Implements Laundry Program & Recordkeeping Systems to ensure efficient operation or Laundry Services to the Community 
• Logs quantity of laundry processed on a daily and monthly basis for departmental charges 
• Inspect and maintain laundry area and equipment periodically 
• Coordinate residents clothing and personal items inventory assuring identification marked 
• Coordinates picking up soiled lined brutes per wing, throughout shift, proper cleaning and liners replaced 
• Assures proper washing guidelines and procedures are followed 
• Coordinates laundry and linen distribution to residents and all neighborhoods 
• Maintains department staffing with qualified staff providing on-going development 
• Coordinates attendance, by staff, at scheduled in-service programs 
• Establish staff duties with regard for performance and skills 
• Ensures staff are adequately oriented and trained to perform their duties, resident satisfaction 
• Coaches, counsels and disciplines staff including management of personal information  
• Identifies and maintains accountability for security within assigned areas of responsibility 
• Assists in developing and updating departmental procedures and policies 
• Maintains required records as outlined in UCH Policies and Procedures manual 
• Develops specifications for commonly used items and orders supplies for department, keeping adequate levels stocked 
• Prepares requisitions and monitors outcomes 
• Performs all other duties as assigned or directed 

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions. 
• Accuracy - Ability to perform work accurately and thoroughly. 
• Autonomy - Ability to work independently with minimal supervision. 
• Communication, Oral - Ability to communicate effectively with others using the spoken word. 
• Communication, Written - Ability to communicate in writing clearly and concisely. 
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures. 
• Decision Making - Ability to make critical decisions while following company procedures. 
• Deductive Reasoning - Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. 
• Detail Oriented - Ability to pay attention to the minute details of a project or task. 
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. 
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines. 
• Organized - Possessing the trait of being organized or following a systematic method of performing a task. 
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal. 
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. 
• Management Skills - Ability to organize and direct oneself and effectively supervise others. 
• Interpersonal - Ability to get along well with a variety of personalities and individuals. 

Skills & Abilities

• Education: High School Graduate or General Education Degree (GED): Require
• Experience: Three (3) or more years of supervisory experience in a similar position within the building trades with knowledge of maintenance procedures
• Computer Skills: Must be able to proficiently operate a computer, the internet and general office equipment. 
• Certifications & Licenses: Must possess a valid driver's license; technical certificates in mechanical, electrical, carpentry or HVAC preferred; must obtain and maintain mandatory, state and federal requirements and certifications for practice or occupation.  
• Other Requirements: Must be able to read, write, understand and speak the English language; Must be able to work closely with housekeeping and laundry personnel to provide direction; Must be able to work with residents and/or families to ensure the provision of acceptable laundry services; Must be able to work with community personnel to determine housekeeping needs; Must be able to work with other community staff and vendors as needed; Special care or dementia care employees will have additional training in the care and treatment of dementia residents as defined by Joint Commission Accreditation Standards; Must be able to execute all terms and conditions as set forth in the United Church Homes Employee Handbook 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.