Director of Enrollment

University of the Incarnate Word

San Antonio, TX

JOB DETAILS
SALARY
SKILLS
Communication Skills, Community Programs, Customer Relationship Management (CRM) Systems, Customer Support/Service, Database Administration, Diversity, Driver's License, Equal Employment Opportunity (EEO), Event Management, Genetics, Human Resources, Information Technology & Information Systems, Insurance, Leadership, Legal, Lift/Move 25 Pounds, Loan Structuring, Management Strategy, Marketing, Marketing Plan, Marketing Strategy, Media Campaigns, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Payroll Management, People Management, Performance Reviews, Physical Demands, Presentation/Verbal Skills, Program Planning, Project Tracking, Project/Program Management, Retirement Plan, Sales Pipeline, Set Goals, Social Media, Strategic Planning, Student Admissions, Time Management, University/School Policies, University/School Regulations, Willing to Travel
LOCATION
San Antonio, TX
POSTED
30+ days ago

Position Details

Position Information

Position Title Director of Enrollment UIW Mission

University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.

Position Summary

The Director of Enrollment for the School of Rehabilitation Sciences (SRS) is responsible for providing leadership for all marketing, recruitment and admissions operations within the SRS at the masters level, doctoral level and residency programs. The Director of Enrollment for the School of Rehabilitation Sciences reports to the Assistant Dean for Academic Success-SRS.

Note that this position requires regular travel (25-30%) primarily within the state of Texas with some travel within the US.

Benefits

UIW has been identified year after year as one of the nation's Great Colleges to Work For based on employee feedback. UIW offers an outstanding benefits package for full-time employees that includes medical, dental, vision, flexible spending accounts, numerous paid holidays, vacation and sick leave. Tuition benefits include UIW tuition waivers, tuition exchange programs and Brainpower Connection discounts for employees and dependents. Retirement benefits include 403b retirement plans with a 7% employer match, plus a retirement health solution. We also offer employer-paid Life/AD&D, long-term disability, pet insurance, an Employee Assistance Program (EAP), wellness programs, employee discount program, Public Service Loan Forgiveness (PSLF) eligibility and more! Please refer to the Human Resources webpage for additional details on our benefits and eligibility.

Job Duties

Job Duty Name Strategic Planning Description of Job Duties

  • Develop, implement and assess the effectiveness of a marketing/recruitment plan for all programs within the School of Rehabilitation Sciences;
  • Meet or exceed new student enrollment goals;
  • Generate monthly summary reports culminating in an annual report;
  • Monitor and report regional, national and international trends in health professions education as they relate to admissions.

Job Duty Name Recruitment Description of Job Duties

  • Create and/or update recruitment materials, including website;
  • Develop a communications plan in collaboration with other university offices;
  • Manage social media campaign(s);
  • Develop and implement holistic admissions processes and other innovative strategies, in collaboration with the various Admissions Committees, to optimize admissions and matriculation to ideally result in a diverse student body;
  • Participate in community and UIW programs to create and manage robust pipelines for programs within the school;
  • Plan and/or attend recruitment functions to include recruitment fairs, individual and group presentations, and open houses primarily within Texas and occasionally outside of Texas within the US;
  • Coordinate recruitment initiatives with faculty, staff, students and alumni;
  • Hire, train and supervise student ambassadors in the delivery of recruitment efforts;
  • Perform other duties as assigned.

Job Duty Name Processing and Records Management Description of Job Duties

  • Review Centralized Application Services (CAS) applications received and communicate via the various CAS utilized by the school;
  • Track applicants applying under various pipeline programs to include but not limited to Direct Admit, Cardinal Soar, and various MOUs with other higher education institutions;
  • Utilize CRM Recruit management system to develop a robust communication plan with prospective students and to serve as a conduit between CAS systems and Banner;
  • Process all applications for admitted students in Banner Student Information System;
  • Work with university offices to successfully matriculate students;
  • Maintain prospective student database and counselor/adviser database and establish regular communication with both, including the explanation of admissions requirements and student transfer credit policies;
  • Work collaboratively with Admissions Committees on the selection of candidates;
  • May serve as an ex-officio member of the Admissions Committees.

Job Duty Name Customer Service Description of Job Duties

  • Provide information and advice to prospective students;
  • Assist prospective students/applicants with questions; troubleshoot problems related to admissions;
  • Disseminate information to accepted students including matriculation packet, orientation dates, Big/Little matches and other related information;
  • Create a discussion board/MS Team for each cohort.

Job Duty Name Event Planning and Participation Description of Job Duties

  • Plan, lead and coordinate interview days and follow-up processing;
  • Plan and execute virtual and in-person open houses and other recruitment events;
  • Provide assistance for orientation, commencement and other events/functions offered through the Office of Academic Success and Student Affairs;
  • Perform other duties related to the essential functions of this position.

Job Duty Name Supervision of Staff Description of Job Duties

  • Recruit, hire, train, supervise and evaluate assigned employees for SRS;
  • Develop expectations and goals for assigned employees and monitor progress;
  • Annually manage the selection of student employees under the Ambassador program and oversee their work;
  • Manage hiring and payroll paperwork as needed.

Qualifications

Knowledge Skills and Abilities

  • Strong knowledge of enrollment management/ marketing strategies;
  • Strong organization and customer service skills;
  • Excellent public speaking skills with the ability to execute presentations;
  • Ability to communicate clearly face-to-face and on the phone;
  • Proficiency with Microsoft Office Excel, Word, PowerPoint or related, Outlook, Teams, as well as ability to effectively learn specialized systems;
  • Ability to effectively handle multiple priorities and meet or exceed deadlines;
  • Strong leadership skills;
  • Ability to take initiative and work effectively individually and in a team setting with minimal direction;
  • Ability to work effectively with individuals from diverse communities and cultures;
  • Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education

Bachelor's Degree.

Required Work Experience

  • Eight (8) years of progressive experience in recruitment, admissions, or other relevant student support work experience to include success in meeting student recruitment goals; note that a Master's Degree will be considered for two (2) years of said experience.
  • Three (3) years of supervisory experience in a professional office setting.
  • Two (2) years of experience in the development and implementation of a marketing and recruitment plan.

Preferred Qualifications

  • Experience with Recruit, Banner and Centralized Application Services.
  • Experience with masters or doctoral level admissions.

Required Certifications, Licenses or Registrations

  • Must have a valid driver's license, driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW.
  • Driver's License must have real ID designation, as required for air travel.

Work Hours

Monday through Friday 8am to 5pm with extended hours as needed, especially in the planning and execution of events, to meet departmental goals.

Physical Demands

  • Ability to lift up to 25lbs for table set-up/tear-down at events.
  • Ability to reach overhead, bend, squat to retrieve marketing materials.
  • Ability to push/pull event carts holding up to 50 lbs.
  • Ability to actively engage in events for extended periods of time.
  • Ability to regularly move about campus and event venues to actively engage faculty, staff, and potential/current students, as well as attend meetings on and off campus.
  • Ability to navigate airports with recruiting materials.

Posting Details

Posting Details

Posting Number AS2192PO Number of Vacancies 1 Job Type Full Time Job Category Administrator (exempt) Desired Start Date 06/01/2026 Position End Date (if temporary) Reports to Assistant Dean for Academic Success and Student Affairs Salary $68,000 Annualized Open Date 05/01/2026 Close Date Open Until Filled Yes Special Instructions to Applicant

N/A.

EOE

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).

Title IX

This position is considered a "Responsible Employee" under Title IX federal regulations and "Mandatory Reporter" under Texas state law and the UIW Sexual Misconduct Policy. As a Mandatory Reporter, this position requires you as the employee to promptly report any incident that you witness or receive information about Title IX violations. These reporting responsibilities are set out in the UIW Sexual Misconduct Policy.

Applicant Documents

Required Documents

  • Resume
  • Cover Letter/Letter of Application
  • Professional Reference Contacts

Optional Documents

  • Other Document

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • How did you hear about this employment opportunity?
  • UIW Website

  • HigherEdJobs.com

  • Indeed

  • LinkedIn

  • WorkplaceDiversity.com

  • HispanicDiversity.com

  • BlackJobCenter.com

  • WomensJobCenter.com

  • VeteransConnect.com

  • Personal Referral

  • Employee Referral

  • Other

  • If you selected other, please tell us where?

(Open Ended Question)

    • This position requires a Bachelor's Degree and 8 years of progressive experience in recruitment, admissions, or other relevant student support work experience to include success in meeting student recruitment goals. Note that a Master's Degree will be considered for 2 years of required experience. Do you have at least one of the following?
  • No

  • Yes, Bachelor's Degree + 8 years required experience

  • Yes, 15 graduate hours + 7 years required experience

  • Yes, Master's Degree + 6 years required experience

    • How many years of supervisory experience do you have in a professional office setting?
  • Less than 3 years

  • 3 years

  • 4 years

  • 5 years

  • 6 or more years

    • Describe your supervisory experience in an office setting. Specify organization and time period where such experience was gained, as well as the number of employees you directly supervised and the employee type (students, staff, etc...).

(Open Ended Question)

    • How many years of experience do you have in the development and implementation of a marketing and recruitment plan?
  • Less than 2 years

  • 2 years

  • 3 years

  • 4 or more years

    • Describe your experience with Recruit, Banner and Centralized Application Services.

(Open Ended Question)

    • Do you currently have a valid driver's license AND are you at least 21 years of age, as required to drive for UIW?
  • No

  • Yes, I have a valid driver license and I am at least 21 years old

    • Do you currently have a valid driver license with "Real Id" designation as required for air travel?
  • No

  • Yes

About the Company

U

University of the Incarnate Word

One of the leading comprehensive universities in Texas, the University of the Incarnate Word in San Antonio strives to educate men and women who will become concerned and enlightened citizens with values developed in a Judeo-Christian tradition. In 1881 the Sisters of Charity of the Incarnate Word founded Incarnate Word College as a center of higher education for young women. The college was admitted to membership in the Association of Colleges and Secondary Schools in 1919, and joined the Texas Association of Colleges as a senior college in 1920. The Graduate Studies division was established in 1950. Male students were first admitted into the college's undergraduate programs in 1970. Incarnate Word College became the University of the Incarnate Word in 1996. Today, UIW is a Hispanic-Serving Institution under federal guidelines.

UIW is the largest Catholic university in Texas and the fourth-largest private university in the state. The enrollment reflects the diversity of South Texas, as more than 60 percent of the students are from racial or ethnic minority groups. UIW is ranked No. 1 nationally among faith-based universities in the conferring of bachelor’s degrees to Hispanics by the Hispanic Outlook in Higher Education Magazine, and No. 6 nationally among all private, not-for-profit universities. International students comprise 14% of the student body, and they represent over 70 countries. Seventy-five percent of the students depend upon financial aid. A majority of the students are first-generation college attendees.

UIW offers 80 undergraduate and graduate fields of study, including the Ph.D. in Education and doctoral degrees in pharmacy (Pharm.D.), optometry (OD), nursing practice (DNP), physical therapy (DPT) and business administration (DBA). UIW is one of twenty universities in the U.S. with an optometry program, while the pharmacy school is the only one in Texas at a private university. In fall, 2017, the School of Osteopathic Medicine will welcome its first class of students to a new facility at Brooks City Base.

In athletics, UIW is a member of the Division 1 Southland Conference. UIW fielded its first football team in 2009, which plays in Benson Stadium, named after New Orleans Saints owner Tom Benson.

With a student-to-faculty classroom ratio of 14:1, UIW is a wireless campus that provides students with an environment that encourages excellence in academics. As part of its international efforts, UIW has agreements for reciprocal education with 123 universities in 40 countries. It also operates academic sites in Mexico City and Irapuato, Mexico, and Heidelberg, Germany.

In 2017, UIW was chosen as one of the “Great Colleges to Work For” in a national survey by The Chronicle of Higher Education, the ninth year in a row it has received this prestigious distinction. UIW also made the national Top 10 Honor Roll for eight consecutive years, in the medium-sized classification for universities with enrollments between 3,000 and 9,999 students. The graduate nursing program has been recognized as one of the top 65 graduate programs nationally by U.S. News Media Group.

The University of the Incarnate Word is accredited to award baccalaureate and graduate degrees by the Commission on Colleges of the Southern Association of Colleges and Schools. It also is accredited by the Texas Education Agency, the Association of Collegiate Business Schools and Programs, the Council of Baccalaureate and Higher Degree Programs of the National League for Nursing, the Board of Nurse Examiners for the State of Texas, the Commission on Accreditation of Allied Health Education Programs, the Joint Review Committee on Educational Programs in Nuclear Medicine Technology, the American Music Therapy Association, the Council of Education of the Deaf, the American Dietetic Association, and the Accreditation Council for Pharmacy Education.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Education
FOUNDED
1881
WEBSITE
http://www.uiw.edu/