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Director of Crisis Services

Acenda Health

Sewell, New Jersey

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JOB DETAILS
SKILLS
Acute Care, Analysis Skills, Behavioral Health, Billing, Budget Management, Case Management, Community Providers, Community Relations, Community and Social Services, Driver's License, Emergency Care, Emergency Services, Healthcare, Insurance, Intensive Care, Leadership, Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Medicaid, Multilingual, Nursing, Outpatient Care, Pediatrics, People Management, Performance Metrics, Problem Solving Skills, Professional License, Project/Program Management, Psychiatry and Mental Health, Psychology, Regulations, Regulatory Compliance, Regulatory Requirements, Set Goals, Social Work, Spanish Language, State Laws and Regulations, Team Lead/Manager, Team Player, Time Management, Urgent Care
LOCATION
Sewell, New Jersey
POSTED
30+ days ago
If you want to make a living by making a difference, join Acenda as an
Program Director
Job Title:Director of Crisis Services

$1,000 Sign-on Bonus!

About Acenda Integrated Health

Acenda Integrated Health provides 100+ behavioral health programs, including mental health services, crisis care, substance use recovery, family therapy, maternal and pediatric support, and residential programs across New Jersey. Our team enjoys competitive benefits, work-life balance, professional development, and team engaging events. Acenda is recognized as a multi-year Top Workplace by USA Today and The Inquirer and a Top Workplace Culture award winner for Work-Life Balance as well as Joint Commission accredited and certified by MHCA and the New Jersey Alliance for Children, Youth, and Families. Join #TeamAcenda and make a lasting impact.

Job Overview

Lead a dynamic team of leadership, screeners, case managers, clinicians, nurses, admins, and peers focused on compassionate and holistic community services for person identified as having a SPMI and need extra support in getting linked with all areas of services to help maximize and achieve overall life wellness. Increase relationships with community providers in Gloucester County to ensure individuals are linked with services that they can feel identified/comfortable engaging with. Ensure full program regulatory and program processes while motivating a team. Participate in innovative initiatives designed to engage communities in care and treatment. Collaborate with Acenda team members to implement services for those populations identified needing support.

As an integrated health organization Acenda values the use of evidence-based practice or EBP's.

Program Info

Acute Services under the Director of Crisis Services include emergency crisis services, mental health urgent care, and intensive outpatient PERS, IOTSS/TTW, and EISS. Programs provide individuals experiencing mental and behavioral health crisis with psychiatric screening assessments, emergency mental health care, linkages to the community to divert from hospitalization, and intensive outpatient services. Population served is predominantly individuals with Serious and Persistent Mental Illness (SPMI)

Responsibilities:
  • Provide supervision of staff and oversight of referrals/caseloads, as well as overall program and staff performance.
  • Monitor program budgets, adhere to agency and Medicaid/state financial expectations, address billing issues, and insurance requirements.
  • Manage program reporting expectations and submit timely data of LOS/KPIs/QCMRs and additional reporting as required by agency, contract, and regulations.
  • Oversee program/staff meetings and adherence to state regulations.
  • Meet with regulatory and contractual partners, establish and maintain relationships with referral sources and acute care system provides.
  • Oversee Systems Review Committee (SRC) and attend required acute system meetings.
  • Identify and implement innovative program improvements and expansion opportunities to enhance program delivery.
  • Collaborate across agency divisions to meet program needs.
  • Develop program teams through training opportunities.
  • Engage in internal and external meetings, committees, and trainings.
  • Adhere to all program and state regulatory requirements as identified in the specific regulations and contracts in the role of director.
  • Performs other related duties as assigned.
Requirements:
  • Minimum requirement is a Clinical Master's degree from an accredited institution in social work, psychology, nursing or a related field; and a NJ professional license, in good standing (LCSW/LSW/LPC/LAC/LMFT/LAMFT).
  • A minimum of three years post master's work experience in the provision of mental health services;
  • At least two years of post-master's supervisory experience in the mental health field;
  • Screener certification course and passage of the proficiency exam within six months of the date of hire.
  • Must have and maintain a valid driver's license with an acceptable driving record
  • Must be able to exercise independent thinking and good judgment under all circumstances.
  • Must be able to analyze work, set goals, develop plans and utilize time effectively and efficiently.
Additional Information:
  • Starting Compensation: $90,000-$92,000
  • Sign-on Bonus: $1,000
  • Schedule: Days
  • Bilingual-Spanish differential: An additional $3,120 added to the base rate is Spanish proficient.
What we provide:
  • An Innovative culture that encourages you to

About the Company

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Acenda Health