Director of Community Programs

The Hope Through Housing Foundation (Hope) is committed to breaking the cycle of generational poverty by implementing high-quality social services for low-income families and seniors living within and around National CORE's affordable housing developments throughout California, Texas, and Florida. We seek passionate, hardworking team members who are committed to transforming lives and communities. Together, we deliver Hope, Opportunity, Prosperity, and Empowerment to thousands of youth, adults, and seniors each year.

About the Job:

The Director of Community Programs provides strategic leadership in the development, implementation, and ongoing support of HTHF's community programming, such as youth development, pathways to economic mobility, workforce development, and connections to care. The Director partners with program staff and regional teams to strengthen existing programs and ensure high-quality delivery across multiple regions, monitoring outcomes, cultivating partnerships, and driving the strategic growth of community programs that foster resident engagement, leadership development, and measurable social impact.

This role also serves as a primary representative to community partners, funders, and stakeholders, building relationships that expand program reach, enhance sustainability, and strengthen HTHF's organizational mission. This full-time, exempt position reports to the Assistant Vice President of Programs & Data Management and is based at corporate headquarters in Rancho Cucamonga, with occasional work on properties as needed.

RESPONSIBILITIES

The Director of Community Programs provides expertise and strategic oversight across HTHF's community programs. Key responsibilities include:

Strategic Program Leadership

• Oversee the design, implementation, and expansion of programming across youth development, pathways to economic mobility, workforce development, and connections to care.
• Develop logic models, toolkits, and templates that support consistent program design and quality
• Research relevant field standards and evaluation practices to inform continuous program improvement.
• Approach problem solving with a proactive, structured, and trauma-informed lens, working collaboratively with internal teams and external partners to ensure all programming operates efficiently and aligned with funder regulations.
• Establish program priorities and organizational strategy to maximize resident engagement and community impact.
• Oversee program policies and processes to ensure scalability, sustainability, and alignment with organizational objectives.

Staff Leadership & Development

• Support, mentor, and develop program staff
• Establish clear expectations, provide coaching and performance feedback, and cultivate a high-performing team culture.
• Track program outcomes and quality metrics across staff-led programming, sharing findings with site and regional supervisors to inform staff development and support
• Support professional development initiatives to ensure staff are trained in Trauma-Informed Care, Motivational Interviewing, and other evidence-based approaches.
• Implement performance management, goal-setting, and succession planning across all programs.

Data, Reporting & Compliance

• Work with Supervisor to conduct quarterly in-house program audits and perform structured program evaluations to ensure compliance and quality service delivery for internal programming.
• Oversee data training, entry, and review for accuracy and comprehensiveness on a consistent monitoring schedule for programming.
• Manage and monitor assigned program budget(s), including supplies, vendors, and partners.
• Provide regular reports of activities and events and maintain documentation in line with compliance regulations, including self-auditing regularly to ensure work remains compliant.
• Ensure all program objectives are met across various private grants and city, state, and federal funding, providing necessary reports and data to meet reporting requirements.

Professional Development

• Ensure trainings are completed regularly to maintain a relevant, up-to-date knowledge of compliance and data systems.
• Participate in annual trainings focused on core modalities such as Trauma Informed Care (TIC), Motivational Interviewing (MI), Harm Reduction, and other applicable professional development opportunities.
• Stay informed of best practices across HTHFs internal programs, integrating new approaches to continually enhance program quality and impact.

Community Partnerships and Donors

• Maintain regular communication with external relations regarding new service partners and evaluation of service delivery by partners.
• Serve as community ambassador, developing relationships that result in in-kind service/product donations and financial contributions.
• Support social events and community engagement opportunities designed to build greater community among residents.
• Attend Company-sponsored events related to team development, which may from time to time include overnight stays away from home.
• Attend additional community events as needed.

Other duties may be assigned as necessary.

SKILLS & QUALIFICATIONS

• Demonstrated track record of leading and growing community, youth development, or workforce-related programs at a strategic level.
• Strong supervisory experience, with the ability to guide, develop, and hold staff and volunteers accountable across multiple programs or sites.
• Excellent relationship-building skills, with experience representing an organization to funders, partners, and community stakeholders.
• Ability to work cooperatively and collaboratively with HOPE staff, National CORE staff, public officials, private sector partners, and community leaders.
• Ability to meet the needs of a diverse, low-income population with sensitivity and cultural competence.
• Strong written and verbal communication skills, including the ability to produce clear reports, proposals, and stakeholder-facing materials.
• Ability to analyze program data and outcomes and translate findings into actionable strategy.
• Ability to use Outlook, Word, PowerPoint, Excel, and other basic computer software programs.
• Demonstrated ability to manage multiple programs or regions simultaneously, working both independently and as part of a leadership team.
• Fluency in a language in addition to English is preferred.

MANDATORY REQUIREMENTS

• Bachelor's degree in nonprofit management, social work, public administration, education, or a related field is desirable, or an equivalent combination of education and experience.

• Minimum of five years of progressive experience managing youth development, workforce, or community-based programs, including at least two years in a supervisory or leadership capacity.

• Demonstrated experience cultivating and managing partnerships with funders, community organizations, or other external stakeholders.

• Experience managing programs across multiple sites or regions is preferred.

• Be able and willing to work flexible hours, which may include evenings or weekends.

• Have reliable transportation and:

• A valid driver's license

• Auto Insurance

• Successfully complete the following as a condition of hire:

• Tuberculosis Test

• Background Screening

• Drug Test

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• Exposure to various types of weather conditions.
• Sitting, walking
• Driving
• May include lifting up to 20 pounds.
• Operate computer and office equipment.
• Ability to pass TB skin test and background check.

FLSA

• Exempt