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Director of Clinical Operations

Top Echelon

  • Rockville, MD
  • Today
  • $110,000–$150,000 Per Year

Highlights

This role is responsible for the operational performance, quality, and consistency of clinical care delivered by 18 physicians and a clinical support team of approximately 30 staff members , including Ophthalmic Technicians, Scribes, Opticians, and other allied clinical personnel. The ideal candidate is a hands-on operational leader with deep ophthalmology experience who has successfully managed clinical operations across multiple sites and led sizable teams.

Numbers & Facts

LocationRockville, MD
Salary$110,000–$150,000 Per Year

Description

This job is posted on behalf of Beale Personnel, Inc. by Top Echelon.



Pay: $110,000.00 - $150,000.00 per year


Job description:






Director of Clinical Operations


Salary range: $110 - 150k dependent upon experience


Location: Rockville, MD.


Reports To: CEO, Managing Partners and Shareholders. DirectReports: 3 Clinical Managers (with oversight of ~30 clinical staff)


About the Role


We are seeking an experienced Director of Clinical Operations to lead clinical service delivery across our 6-office ophthalmology practice. This role is responsible for the operational performance, quality, and consistency of clinical care delivered by 18 physicians and a clinical support team of approximately 30 staff members, including Ophthalmic Technicians, Scribes, Opticians, and other allied clinical personnel.


The ideal candidate is a hands-on operational leader with deep ophthalmology experience who has successfully managed clinical operations across multiple sites and led sizable teams.


Key Responsibilities


Clinical Operations Leadership



  • Oversee day-to-day clinical operations across all 6 office locations, ensuring consistent, high-quality patient care and efficient clinic flow

  • Partner with physicians to align clinical workflows with provider needs and patient volume

  • Standardize clinical protocols, staffing models, and best practices across all sites


Team Leadership & Development



  • Directly manage and mentor 3 Clinical Managers, who in turn oversee clinical staff at each site

  • Provide leadership, coaching, and performance management across the broader clinical team (Ophthalmic Technicians, Scribes, Opticians, and other support staff)

  • Lead recruitment, onboarding, and training initiatives to build a strong, scalable clinical team

  • Foster a culture of accountability, teamwork, and continuous improvement


Multi-Site Operations Management



  • Monitor and manage clinical staffing levels, scheduling, and coverage across all 6 offices

  • Identify and resolve operational bottlenecks affecting patient throughput and provider efficiency

  • Ensure consistent implementation of policies, procedures, and clinical standards practice-wide


Quality, Compliance & Performance



  • Ensure compliance with all applicable healthcare regulations, OSHA, HIPAA, and ophthalmology-specific clinical standards

  • Monitor key operational and clinical performance metrics (patient flow, wait times, staff productivity, patient satisfaction) and drive improvement initiatives

  • Support audits, accreditation requirements, and quality assurance programs


Strategic & Cross-Functional Collaboration



  • Collaborate with practice leadership on growth initiatives, new site openings, and resource planning

  • Partner with HR, Finance, and Administration to support budgeting, staffing plans, and operational goals

  • Serve as a key liaison between clinical staff, physicians, and executive leadership


Required Qualifications



  • Minimum of 5+ years of ophthalmology practice experience (clinical operations, practice management, or related leadership role)

  • Proven experience managing a multi-site practice with at least 3 locations

  • Demonstrated experience directly or indirectly supervising 20+ employees

  • Strong knowledge of ophthalmic clinical roles and workflows (Ophthalmic Technicians, Scribes, Opticians)

  • Excellent leadership, communication, and organizational skills

  • Ability to travel regularly between office locations

  • Strong understanding of healthcare compliance standards (HIPAA, OSHA)


Preferred Qualifications



  • Bachelor's degree in Healthcare Administration, Business, or related field (or equivalent experience)

  • Certification such as COE (Certified Ophthalmic Executive) or similar

  • Experience with EHR systems commonly used in ophthalmology practices

  • Background in change management or practice growth/expansion


What We Offer



  • Competitive salary commensurate with experience

  • [Benefits: health/dental/vision insurance, 401(k), PTO, etc.]


Opportunity to lead clinical operations for a growing, multi-site ophthalmology practice





Benefits:




  • 401(k)

  • Dental insurance

  • Health insurance

  • Paid time off

  • Vision insurance





Experience:




  • Ophthalmology: 5 years (Required)

  • Management: 5 years (Required)



License/Certification:




  • COA or COT (Required)





Work Location: In person





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