Director Of Client Management

The Director of Client Management is responsible for the overall performance, growth, retention, and client satisfaction of Triage's staffing business. This role provides strategic leadership to the Client Management team and serves as the point of contact for client relationship management, escalations, service delivery, and operational excellence.

The Director partners closely with Recruiting, Business Development, Operations, and Leadership to ensure exceptional client outcomes, optimize team performance, and support organizational growth objectives. This role is responsible for developing and executing client management strategies that drive customer retention, service quality, and long-term business success.