Director of Catering and Conference Services - Franchise

Hilton Worldwide Holdings Inc

Albany, NY

JOB DETAILS
SALARY
$85,000–$90,000 Per Year
SKILLS
BeOS Operating System, Catering Services, Conferences, Customer Satisfaction, Delphi, Food and Beverage Industry, Forecasting, Genetics, Revenue Growth, Sales, Solicitation Planning, State Laws and Regulations, Team Lead/Manager, Up-Selling
LOCATION
Albany, NY
POSTED
30+ days ago

Job Requirements The Hilton Albany is seeking a Director of Catering and Conference Services to join our team Located in the heart of Downtown Albany the Hilton Albany hotel offers over 37000 sq. ft. of flexible function space for corporate meetings conferences and social events. Our hotels 31 meeting rooms including one of the largest ballrooms in the Capital District providing a variety of sizes and configurations for any function. Paired with modern amenities our Downtown Albany hotel is the smart choice for successful events.This position is responsible for targeting and coordinating catering sales efforts. The job involves the initiation and development of quality leads to ensure the growth of catering sales. The Director of Catering and Conference Services is responsible for planning and managing overall catering functions of the sales department and the total catering operations ensuring client satisfaction and meeting the sales goals.RESPONSIBILITIESCompletes BEOs for all banquet meeting groups.Up-sells whenever possible through suggestive selling to the group leader.Provides banquet menu information and package information to the guest.Assist the banquet and catering staff as required to meet our guest needs.Responsible for meeting established revenues.Qualifies every catering sale before committing any available space.Attends all special familiarization tours and special outings as requested by the Director of Sales.Develops new leads through effective file tracing and solicitation letters.Responsible Food and Beverage forecast of events booked. Maintaining forecast accuracy as the event materializesProactively identifies operational challenges with group and works with the hotel staff and customer to solve these challenges andor develop alternative solutions.Prepares Activity solicitation plan weekly and records actual solicitation activity for review and discussion with the Director of Sales.Required to participate in the Catering DepartmentSales office coverage weekdays and weekends as assigned.Performs all other assigned duties to assist in efficient departmental operation.JOB REQUIREMENTSPrevious experience in catering sales required.Experience with OnQ MeetingBroker Sales Pro and Delphi preferred.Associates degree preferred.We are an equal opportunity employer and prohibit discriminationharassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.Salary 85K - 90K annuallyDisclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotels employment practices including recruiting hiring salary benefits and compensation decisions and the collection and processing of the personal data that you provide on this website. If you accept this position you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

About the Company

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Hilton Worldwide Holdings Inc