Highlights
Serve as Berger’s internal AI educator through department workshops, lunch & learns, individual coaching, office hours, demonstrations, and new-employee AI orientation, building excitement while keeping adoption thoughtful and responsible. Berger Communities is hiring a Director of Business Transformation to serve as an internal consultant and innovation partner to every department in order to understand how work is done today and identify opportunities to make it faster, simpler, and more effective.
Numbers & Facts
| Location | Wayne, PA |
| Job Type | Part-time |
| Industry | Real Estate, Rental and Leasing |
| Company Size | 50 to 99 employees |
| Year Founded | 1972 |
| Website | http://rentberger.com/ |
Description
Director of Business Transformation
Berger Communities is hiring a Director of Business Transformation to serve as an internal consultant and innovation partner to every department in order to understand how work is done today and identify opportunities to make it faster, simpler, and more effective.
Berger isn’t just a place to work—it’s a place to grow. With our award-winning culture, strong values, and people-first approach, you’ll have opportunities to build a career you’re proud of while making a real impact.
Benefits
- Health benefits start on the 1st of the month after just 30 days
- Medical, dental & vision
- Flexible spending accounts (medical & dependent care)
- Free short- & long-term disability insurance
- Free life insurance (with the option to buy more)
- 401k with company match
And there's more...
- Tuition assistance up to $4,000/year
- $1,000 employee referral bonus
- 15 PTO days + 1 volunteer day + paid holidays (including 2 floating holidays)
- 20% rent discount at any approved Berger community – starting on Day 1!
Location: Corporate Office in Wayne, PA
Type: Full-time - IN PERSON
What You’ll Do
You’ll be a key person for keeping our company running smoothly and efficiently. That means:
- Spend meaningful time embedded within each department observing how work is actually completed.
- Document current workflows, manual processes, bottlenecks, duplicate work, reporting inefficiencies, approval delays, and communication challenges.
- Develop recommendations that improve speed, quality, and employee experience.
- Identify where automation can remove repetitive work and where employee judgement, negotiation, or a persona resident interaction should part of the workflow.
- Look beyond AI, recommend improvements through workflow redesign, process simplification, system integrations, automation, standardization, and elimination of unnecessary steps.
- Assess whether source data and the current process are reliable enough for a proposed use case.
- Identify data cleanup needs and translate department needs into documented workflow requirements, success measures, and acceptance criteria for Strategic Services and any implementation partners.
- Define escalation and review steps for sensitive resident communications, including notices.
- Work with Strategic Services who retains ownership of technical security, data governance, integrations, and vendor risk management; Legal and operating leaders retain approval of applicable resident communication policies.
- Serve as Berger’s internal AI educator through department workshops, lunch & learns, individual coaching, office hours, demonstrations, and new-employee AI orientation, building excitement while keeping adoption thoughtful and responsible.
- Support each individual department within Berger Communities to streamline efficiencies
About you
- Bachelor's Degree in Business, Engineering, Information Systems, Operations, Analytics, or a related field.
- 3-7 years of professional experience, including leading cross-functional projects
- Passion for AI use in the workplace
#INDSJ
About Company
Berger Rental Communities combines the personalized attention and services of a small property management firm or apartment community with the sophisticated expertise and resources of a much larger organization.
Our management philosophy is simple: we consider our residents to be the most important part of our business. That’s why we strive to make every single apartment we rent feel like home, providing personalized spaces for our residents to build memories, enjoy their unique lifestyles and achieve their individual goals. With this principle in mind, we work hard to fulfill our core values and ensure that we exceed our residents’ expectations, enhancing every aspect of their apartment rental experience.
To learn more about the people and services that make the Berger Rental Communities approach to property management unique, click on the links below: