Director of Business Development

Director of Business Development

Twincraft Skincare is a family-owned collaborative manufacturer of an array of skincare and body care products including emulsions, cleansers, hot pours, and bar soaps. We believe that strong partnerships lead to better products, and we are committed to delivering best-in-class contract manufacturing experiences for our customers. Twincraft is growing rapidly by excelling in a fast-paced development environment, where high performance skincare formulas are created on time, and on budget.

Are you energized by the challenge of identifying the right opportunities — both the ones that find you and the ones you have to go find yourself?

Do you thrive in a role where curiosity, persistence, and a sharp instinct for fit drive your daily work?

Are you someone who can quickly assess whether a new relationship has the makings of a genuine, long-term partnership — and act decisively on that judgment?

We are seeking a Director of Business Development who operates at the intersection of inbound lead qualification and outbound prospecting. This is a critical, high-impact role at the front of our sales funnel — you are the first voice a potential partner hears, and the one who ensures our team is spending time with the right opportunities. You will be equally comfortable responding to inbound inquiries with speed and discernment as you are proactively building a pipeline of qualified prospects aligned with Twincraft's capabilities and strategic growth goals.

The ideal candidate is a natural connector who can quickly build rapport, ask the right qualifying questions, and move conversations forward with confidence. You are not deterred by a "no" — you understand that effective vetting serves both sides of a conversation. And when the market is quiet, you go looking for it.

What You'll Do

Inbound Lead Vetting

• Respond promptly to inbound inquiries from potential brand partners, qualifying leads based on product fit, volume, timeline, and strategic alignment

• Conduct discovery conversations to assess the opportunity and gather information needed for the broader sales team to engage effectively

• Maintain accurate and timely records of all lead activity, status, and next steps in our CRM

• Collaborate with internal stakeholders to evaluate fit against Twincraft's current capabilities and capacity

Outbound Prospecting

• Research and identify target companies, brands, and contacts aligned with Twincraft's ideal customer profile

• Develop and execute outbound outreach campaigns through email, LinkedIn, phone, and industry networking

• Build a healthy, qualified pipeline of prospective partners and move them through early funnel stages

• Represent Twincraft at trade shows, industry events, and networking opportunities to generate new leads and brand awareness

What We're Looking For

• A strong communicator — clear, confident, and genuinely curious in conversation

• Highly organized with the ability to manage multiple leads and outreach sequences simultaneously

• A fast learner who will develop deep fluency in Twincraft's manufacturing capabilities and the contract skincare market

• Self-motivated and comfortable working in an environment where you define your own daily priorities

• Experience in a sales, business development, or customer-facing role preferred; contract manufacturing or CPG industry experience a plus

• Familiarity with CRM tools and outbound sales technologies a plus

Who We Are as Salespeople

All Twincraft Salespeople drive mutual results at deeper and more meaningful levels than our competitors. We are self-aware, empathetic listeners who see situations from perspectives other than our own. We succeed with and through others.

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Our Benefits & Culture:

At Twincraft, we believe great work happens when people feel supported—both at work and at home. With a head for business and a heart for people, we take a unique, thoughtful approach to benefits, meeting employees where they are and focusing on what matters most to them and their families.

What We Offer:

• Medical, dental, and vision insurance (effective after 30 days)
• 401(k) with up to a 5% company match
• Minimum of 3 weeks paid time off + 80 hours of paid holidays
• Dependent Care Account (pre-tax contributions)
• Paid parental leave
• Short- and long-term disability coverage
• Company-paid life insurance
• Employee Assistance Program (EAP)

Unique to Twincraft:

• Annual hunting and fishing license reimbursement
• Discounted gym membership at The Edge
• Company-supported charitable giving (monetary & in-kind)
• Free financial advising through Morgan Stanley
• Onsite Resource Coordinator (United Way Working Bridges)
• Income Advance Loan Program (North Country Federal Credit Union)
• Year-round company events
• Paid volunteer opportunities