Director of Auxiliary Services
Salary
$75,000.00 - $105,000.00 Annually
Location
Auburn Hills Campus
Job Type
Administrative Staff Non-Exempt
Remote Employment
Flexible/Hybrid
Job Number
202400359
Division
Administrative Services
Opening Date
10/19/2026
Closing Date
11/1/2026 11:59 PM Eastern
- Description
- Benefits
- Questions
Summary of Purpose
Provides administrative direction and leadership for the auxiliary service operations of the College. Responsible for ensuring appropriate service levels are provided in a cost-effective manner to students, faculty, staff and the community through the college's auxiliary activities: conference services, bookstore, food service, including catering, vending, and markets. This position is expected to work in a multi-cultural diverse working environment.
Typical Duties
This description is intended to indicate the types of duties and responsibilities requested of the employee assigned this title. It is not intended to be an exhaustive list of all the duties and responsibilities that may be required:
- Plan and recommend objectives, methods and resources for the short and long-range auxiliary services of the College; evaluate the performance of the auxiliary services and implement procedural changes to accommodate current and future needs.
- Recommend policies and procedures relating to the auxiliary business practices of the College.
- Collaborate in promoting and marketing available conference and meeting space to internal and external customers.
- Ensure concierge level service to internal and external customers of conference and meeting space.
- Coordinate support for internal and external meetings and events with Facilities, IT, catering, Marketing and Communications and other areas as necessary.
- Responsible for facility license/rental agreements, and preparation of invoicing to the internal and external customers.
- Review and maintain auxiliary contracts including bookstore, rental space, food service including, catering, and vending; make recommendations as necessary.
- Evaluate software needs of the auxiliary services and make recommendations.
- Serve as the liaison between the College and the auxiliary services vendors including catering for internal and external events; provide oversight as needed.
- Provide leadership for bookstore operations including academic department faculty and student services support, and problem resolution with the vendor.
- Prepare monthly operational reports, trends and forecasts; prepare and monitor budgets.
- Meet with vendors, as needed, to review performance and make recommendations.
- Plan for human resource needs and organizational development.
- Hire, evaluate, discipline and develop departmental support staff.
- Adhere to health safety, fire and departmental regulations working closely with the department of environmental health and safety, and risk management.
- Perform other duties as assigned.
Knowledge and Skills Required
- Ability to provide excellent customer service to internal and external customers. Proficient working knowledge of Microsoft Word, Excel, Outlook and various software applications, such as scheduling software.
- Usual office conditions. Hours beyond the normal working day will be required. Travel between campuses and to off-campus locations required. Some travel involved for professional meeting activities.
Minimum Education and Experience
EDUCATION: Bachelor's Degree in Hospitality, Business, Management or related area from an accredited institution is required. Transcripts must be submitted with the application.
EXPERIENCE: Five (5) years' supervisory experience. Emphasis in auxiliary services, hospitality, event and rental management preferred. Demonstrated supervisory and leadership ability.
We are excited to have you consider Oakland Community College (OCC) as your employer of choice!
OCC strives to provide valuable and empowering services not only to our students, but also to our employees.
See below the benefits offered by the College under the benefit types: full-time and part-time
Full-Time Positions for the Following Employee Groups:
Classified, Exempt (Non-union), Faculty, Maintenance, Operating Engineers, Public Safety, Teamsters
Benefit Effective Date: First of the month after date of hire
Medical
Multiple PPO medical plans with prescription coverage to choose from; Plans provided by Blue Cross Blue Shield of Michigan (BCBSM)
Free preventive services on every plan
Health Savings Account (HSA) available with the High Deductible medical plans
BCBSM through the Western Michigan Health Insurance Pool (WMHIP) medical is offered to all employment groups
There is a $2,000 prorated Medical Opt Out stipend with proof of other applicable medical coverage
Dental
- Blue Cross Blue Shield of Michigan (BCBSM) plan provided by the College, no payroll deductions
Vision
- NVA (National Vision Administrators) plan provided by the College, no payroll deductions
Flexible Spending Accounts (FSAs)
- Health Care, Limited Purpose, Dependent Care, and Adoption FSAs are available
Life Insurance
- The College provides $120,000 of coverage (portion is subject to taxation), no payroll deductions
Disability
- 70% of wages provided for Short-Term and Long-Term Disability
Retirement
- College employees are part of the Michigan Public School Employees Retirement System (MPSERS) provided by the Michigan Office of Retirement Services (ORS)
- The Exempt, Faculty, and Teamsters employee groups can elect the Optional Retirement Plan (ORP) provided by TIAA; opting out of MPSERS
Voluntary Retirement Accounts
- Employees can open and contribute via payroll deduction into 403(b) and/or 457(b) voluntary retirement accounts provided by TIAA
Voluntary Benefits
- Employees can elect voluntary benefits of optional life insurance (for self, spouse, and/or children), cancer protection, pet insurance, legal & ID shield, long term and/or critical care during annual open enrollment in November
Tuition
- OCC tuition waiver program for employees and their dependents
- Employees may take Non-OCC classes using the tuition reimbursement program
Employee Assistance Program (EAP)
- Employees have a free resource to assist with a wide-range of needs, including counseling sessions
Employee Group: Classified Part-Time
Benefit Effective Date: First of the month after date of hire
Part-time Classified employees are offered the opportunity to have medical, dental, vision at the full monthly premium; life insurance is also available at a nominal cost. Participation requires that benefit costs be taken via payroll deduction.
Medical
Multiple PPO medical plans with prescription coverage to choose from; Plans provided by Blue Cross Blue Shield of Michigan (BCBSM)
Free preventive services on every plan
Health Savings Account (HSA) available with the High Deductible medical plans
BCBSM through the Western Michigan Health Insurance Pool (WMHIP) medical is offered to all employment groups
Dental
- Blue Cross Blue Shield of Michigan (BCBSM) plan that has free in-network preventive services including two annual cleanings
Vision
- NVA (National Vision Administrators) plan that includes annual examinations with participating providers
Life Insurance
- Employees can choose to have a life insurance policy of $10,000 or $20,000
Retirement
- College employees are part of the Michigan Public School Employees Retirement System (MPSERS) provided by the Michigan Office of Retirement Services (ORS)
Voluntary Retirement Accounts
- Employees can open and contribute, via payroll deduction, into 403(b) and/or 457(b) voluntary retirement accounts provided by TIAA
Tuition
- OCC tuition waiver program for employees and their dependents
- Employees may take Non-OCC classes using the tuition reimbursement program
Employee Group: Adjunct Faculty, Part-time Hourly (Non-union), and Casual Instructors*
Retirement
- College employees are part of the Michigan Public School Employees Retirement System (MPSERS) provided by the Michigan Office of Retirement Services (ORS)
Voluntary Retirement Accounts
- Employees can open and contribute, via payroll deduction, into 403(b) and/or 457(b) voluntary retirement accounts provided by TIAA
Tuition
- OCC tuition reimbursement program available for Adjunct Employees
- Edustaff employees are not eligible for OCC benefits.
Contact Information: hr@oaklandcc.edu
01
Do you have a Bachelor's degree or higher in Hospitality, Business, Management or related area?
02
Do you have a minimum of 5 years of supervisory experience?
03
What is your expected salary? Please note our salary range as listed in the job posting.
Required Question
Employer Oakland Community College Office Of Human Resources
Address 2900 Featherstone Rd.
Auburn Hills, Michigan, 48326
Phone 248-341-2022
Website https://www.oaklandcc.edu/