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Expected pay for this position is $49.73 - $65.89/hour. Actual pay will be determined by experience, skills and internal equity. This is a Salaried position.
Overview:
POSITION SUMMARY:
- The Director of Audiology Services is a highly visible Ministry leader responsible for assessing, organizing, standardizing, and operationalizing audiology services across OSF HealthCare. This role provides strategic and operational leadership to develop a high-quality, patient-centered, financially sustainable audiology service model that supports access, clinical excellence, operational consistency, and integration across markets, service lines, and care settings. The Director partners with regional, ambulatory, specialty, rehabilitation, clinical operations, finance, quality, provider, and Mission Partner leaders to evaluate current audiology services, identify opportunities for growth and standardization, align resources to patient and community need, and implement system-wide practices that improve outcomes, experience, access, stewardship, and Mission Partner engagement.
Qualifications:
REQUIRED QUALIFICATIONS:
Education:
- Master’s degree in audiology.
Experience:
- Equivalent audiology leadership experience may be considered.
- Minimum 5 years of progressive clinical, operational, or leadership experience in audiology or related health care operations.
- Experience leading service development, standardization, performance improvement, projects, or multi-site operations.
Licensure/ Certification:
- Current or eligible audiology licensure.
- Certificate of Clinical Competence (CCC-A) from ASHA and/or Board Certification in Audiology from the American Board of Audiology (ABA).
Other Skills/ Knowledge:
- Excellent interpersonal and communication skills.
- Solid computer skills, including proficiency with Microsoft software.
- Strong analytical and problem-solving skills, with the ability to be detail oriented.
- Systems thinking with ability to assess variation and build practical operating models.
- Ability to align clinical, operational, provider, finance, analytics, and regional stakeholders.
- Business acumen related to access, staffing, productivity, reimbursement, cost, equipment, and capital planning.
- Ability to lead change, influence, facilitate decisions, and support implementation across diverse settings.
- Commitment to the OSF Mission, Values, and compassionate, coordinated, high-quality care.
- Strong communication, facilitation, presentation, and relationship-building skills.
PREFERRED QUALIFICATIONS:
Education:
- Doctorate in Audiology, advanced degree in health care administration, business, clinical leadership, or related field. Experience:
- Leadership experience in a health system, multi-site ambulatory setting, ENT practice, private practice, or rehabilitation service line.
- Equivalent audiology leadership experience may be considered.
- Experience with business planning, budgets, service line performance, and system implementation.
- Experience with EHRs, referral management, access improvement, productivity, and quality reporting.
Other Skills/ Knowledge:
- Ability to analyze data, develop recommendations, lead teams, manage change, and implement new models.
- Knowledge of audiology practice, diagnostic and treatment workflows, hearing services, referrals, and documentation.
- Strong communication, facilitation, presentation, and relationship-building skills.
- Knowledge of audiology regulatory, payer, coding, billing, documentation, and accreditation requirements.
OSF HealthCare is an Equal Opportunity Employer.