Director of Admissions Systems and Operations January 27, 2026 Long Island Campus Admissions
The Director of Enrollment Systems and Operations will serve as the primary administrator of the Universitys CRM Slate with a focus on data integrity and best practices, and will seek improvement opportunities on a regular basis. The Director is also responsible for managing the overall business processes and operations throughout Admissions. The Director provides leadership and training to the processing and administrative staff throughout the division.
A primary goal for this full-time role is to provide prospective students with a high-quality, seamless, and timely experience from inquiry through enrollment, while also supporting all internal and campus-wide stakeholders involved in the admissions, recruitment, and enrollment process. Additionally, the Director is responsible for the ongoing development and maintenance of the CRM, and ensures that all admissions recruitment and enrollment functions are fully supported. Furthermore, this role serves as the lead in integrating the CRM with the Universitys SIS and other external systems. In this leadership position, the Director will also provide training and oversight for system users and regularly implement procedures to enhance recruitment and admissions functions supported by the CRM.
Duties and Responsibilities:
• Manage and supervise processing and operational activities within admissions, including mailings, emails, data review, processing, scholarship processing, communications, auditing, and quality control, inventory, duplicate checks, coordination of logistics and supplies, etc. • Maintain and oversee the execution of the communication plan for all new student populations. • Responsible for the day-to-day administration and management of the Slate CRM and act as the primary Slate Captain. • Perform system configuration maintenance, enhancement, and quality control processes for all online applications, forms, decisions, application review, communication, events, and portals. • Ensure accuracy, high quality, and integrity of data entered into admission systems and Colleague SIS through assessment and quality control reviews and audits. • Maintain data imports and integration with external partners. • Develop and maintain operational training materials and manuals. • Provide system training and onboarding for staff. • Serve as the primary technical liaison for Slate CRM with internal campus partners, i.e., Information Technology, Registrar, Academic Advising. • Be an active member of the Slate community, such as attending the annual Slate Summit conference as needed, webinars, and other professional development opportunities. • Assist with large-scale admissions events, i.e., open houses, admitted student days, etc. • Perform other job-related duties as assigned by the AVP and/or VP for Enrollment Management.
Functional Relationships - Departments with which this position interacts:
• Office of Financial Aid • Bursar and Business Office • Office of the Registrar • Institutional Research • Information Technology • Faculty Chairs and Advisors • Other administrative offices and faculty as needed
Risk if job responsibilities are not carried out accurately and effectively:
Failure to provide outstanding customer service could result in establishing an unwelcoming atmosphere for prospective students and their families, thus creating a poor image of the University as a whole. Providing inaccurate information could negatively impact a student who is seeking admission to the University. Failure to carry out these important aspects of this position could negatively impact the Universitys image and hence our recruitment efforts.
Level of supervisory oversight:
Minimal. This position is a leadership role within the Admissions and Enrollment Management office. This position must be able to independently carry out job responsibilities with minimal oversight.
Education and Skills Required:
• Bachelors degree required • Masters or advanced degree in a related area preferred • Advanced experience with an admissions CRM, preferably Technolutions Slate • Experience with a Student Information System, Ellucian Colleague experience preferred • Prior managerial/supervisory experience, a minimum of three years is preferred • Experience working with data and complex systems, structures, and demonstrated passion for using refining and implementing technology • Manage multiple tasks in a fast-paced team-oriented environment and to prioritize workloads according to volume, urgency, etc. • Working knowledge of the following languages: SQL, XML, HTML, CSS, and JavaScript • Excellent interpersonal and communication skills • Strong organizational skills and attention to detail
Salary Range:
In compliance with NYCs Pay Transparency Act, the annual salary range for this position is $100,000 - $110,000.
To Apply:
Interested candidates should submit a résumé along with a letter of interest describing their relevant qualifications and background for the position. All materials should be submitted electronically to Christina Seifert, Assistant Vice President for Admissions, at emailprotected.
It is the policy of St. Josephs University not to discriminate on the basis of race, color, religion, sex, national or ethnic origin, sexual orientation, gender identity, or expression, citizenship, age, disability, genetic information, status as a victim of domestic violence, military status, status as a protected veteran, marital status, or status of an individual in any group or class protected by applicable federal, New York State, or New York City law. This policy applies to all terms and conditions of employment, educational programs, admissions policies, financial aid, and all other school-administered programs or policies.
The University also provides accommodations for qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable state and local laws. If you need an accommodation during the application process or while employed, please contact Human Resources.
Your employment is contingent upon receipt of proof of eligibility to work in the United States. Please note that the Department of Homeland Security, DHS, requires that all U.S. employers complete and retain a current Form I-9 for each individual they hire for employment in the United States, verifying the employment eligibility and identity documents presented by the employee and recording the document information. You will be required to complete your portion of the document with your documentation verifying your identity and eligibility to work no later than your third day of employment.