Director of Admissions Acute

Ambition 24Hours Inc

  • Knoxville, TN
  • 4 days ago

    Highlights

    The Director of Admissions will collaborate with organizational leadership, referral sources, and clinical teams to improve efficiency, maximize department effectiveness, and support the facility's mission of providing high-quality behavioral healthcare services. DIRECTOR OF ADMISSIONS - ACUTE BEHAVIORAL HEALTH JOB OVERVIEW Seeking an experienced and dynamic Director of Admissions to lead and oversee all admissions, intake, evaluation, and crisis triage operations within a behavioral health setting.

    Numbers & Facts

    LocationKnoxville, TN

    Description

    DIRECTOR OF ADMISSIONS - ACUTE BEHAVIORAL HEALTH JOB OVERVIEW

    Seeking an experienced and dynamic Director of Admissions to lead and oversee all admissions, intake, evaluation, and crisis triage operations within a behavioral health setting. This leadership role is responsible for driving admission strategies, optimizing departmental performance, ensuring regulatory compliance, and delivering exceptional patient access and service outcomes.

    The Director of Admissions will collaborate with organizational leadership, referral sources, and clinical teams to improve efficiency, maximize department effectiveness, and support the facility's mission of providing high-quality behavioral healthcare services.

    POSITION DETAILS
    • Position: Director of Admissions
    • Employment Type: Full-Time
    • Department: Admissions / Intake Services
    • Specialty: Acute Behavioral Health
    • Leadership Level: Director
    COMPENSATION & BENEFITS
    • Competitive Compensation Package
    • Full Benefits Package
    • Medical, Dental, Vision, and Life Insurance
    • Retirement Savings Plan
    • Paid Time Off (PTO)
    • Continuing Education and Professional Development Opportunities
    • Employee Assistance Programs
    • Additional Voluntary Benefits Available
    REQUIREMENTS Education
    • Master's Degree in a Human Services-related field required

    OR

    • Active Registered Nurse (RN) License
    Experience
    • Minimum of 3 years of healthcare admissions experience preferred
    • Previous leadership experience within admissions, intake, or patient access services preferred
    • Behavioral health admissions leadership experience strongly preferred
    Certifications
    • CPR Certification required
    • De-escalation/Restraint Certification required (training may be provided upon hire)
    • First Aid Certification may be required based on facility requirements
    • Additional state licensure may be required
    KEY RESPONSIBILITIES Admissions Leadership
    • Provide strategic leadership and direction for admissions and intake operations
    • Oversee crisis triage, evaluations, intake assessments, and admission processes
    • Ensure efficient patient access and admission workflow management
    • Coordinate patient referrals and facilitate appropriate placement into treatment programs
    Quality & Compliance
    • Lead quality assurance and quality improvement initiatives
    • Ensure compliance with healthcare regulations, policies, and accreditation standards
    • Monitor admissions processes for effectiveness, accuracy, and patient satisfaction
    • Implement and maintain department policies and procedures
    Staff Management
    • Recruit, hire, train, supervise, and develop admissions personnel
    • Conduct orientation, in-service education, and ongoing staff development
    • Foster collaboration and teamwork throughout the department
    • Support staff performance management and professional growth
    Financial & Operational Management
    • Develop and manage departmental budgets
    • Monitor spending and resource utilization
    • Establish departmental goals and performance metrics
    • Identify opportunities to improve efficiency and service delivery
    Community & Referral Relations
    • Serve as a clinical liaison with referral sources and community partners
    • Support outreach and relationship-building initiatives
    • Promote best practices in admissions management and patient engagement
    • Enhance referral development and patient access strategies
    IDEAL CANDIDATE
    • Strong leadership and team development skills
    • Experience managing admissions, intake, or behavioral health operations
    • Excellent communication and relationship-building abilities
    • Knowledge of behavioral health treatment services and patient access processes
    • Strong organizational, analytical, and problem-solving skills
    • Commitment to quality improvement and patient-centered care
    ADDITIONAL INFORMATION
    • Leadership opportunity within a growing behavioral health organization
    • Direct impact on patient access, operational excellence, and quality outcomes
    • Collaborative multidisciplinary environment
    • Opportunity to lead strategic initiatives and department growth
    • Supportive culture focused on innovation, accountability, and professional development
    • Ideal for healthcare leaders passionate about behavioral health services and operational excellence

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