| Location | Hiram, OH |
Director of Academic Advising
Position Purpose
The Director of Academic Advising provides direct advising and learning support for all students-online and traditional students. Works closely with the Associate Dean of Academic Affairs and the VPAA and Dean of the College to develop, maintain, and promote Academic Advising at Hiram College, including data management and analysis, support and training of faculty advisors, and coordination with other college departments in pursuit of that goal. Everyday duties include registration of new and current students, coordination of retention strategies and activities, and advising students in their academic program, as well as personal and professional growth. As International Student Advisor and DSO, oversees all aspects of and compliance issues related to the International Student experience. Responsibilities include advising activities, faculty and classroom support, maintaining relationships with community college and other program staff and faculty, working with Acadeum online course sharing platform, coordinating the implementation of new programs, working with student orientation team, and working with student support services and career services.
Administrative Responsibilities
a. With Academic Affairs staff and in coordination with other campus faculty and staff, develop and implement strategy for academic advising
b. Work collaboratively with other members of the Academic and Career Services team to support students, faculty, and academic programs.
c. Attend and participate in staff meetings.
d. Assist other members of the Academic and Career Services team where needed to ensure program quality and delivery of student services.
e. Work with admissions, the registrar, athletics, and other college staff to support student retention processes
f. Assist Associate Dean of Academic Affairs in support and oversight of student experience
g. Assist in coordinating business processes with other community colleges and partners, especially Student Financial Services, Registrar, and Information Services
h. Maintain relationships with community college and other key personnel including Registrar,
advisors, directors, technical support, classroom managers, and faculty.
i. Support faculty and students with respect to course and program delivery and coordination of classroom support.
a. And in coordination with Academic Affairs, faculty, athletics personnel, and staff, to develop and implement strategies for Student Academic Support.
b. Work collaboratively with other members of the Academic and Career Services team to support students, faculty, and academic programs.
c. Attend and participate in staff meetings.
d. Assist other members of the team where needed to ensure program quality and delivery of student services.
a. Track student progress for students enrolled in all online programs.
b. Provide direct advising support to student to assure that students succeed academically, as well as professionally and personally, and maintain registration, class changes, and other student records in student information systems c. Coordinates and implements orientations for new students in all online programs. d. Coordinate student and faculty events for online and partnership programs. e. Guides students through completion of Hiram Connect and other program requirements. Fosters student relationship with Career Services. f. Coordinates with academic advisors to assist students with registration, financial aid, billing, and academic support issues. g. Works with the Associate Dean of Academic Affairs to evaluate internal policies and procedures and update materials to reflect any revisions. h. Assists in the development and implementation of retention initiatives and activities to ensure student persistence to degree completion.
a. As a Designated School Official or DSO, remain current on policies and procedures affecting international students by attending regional and national conferences including periodic webinars
b. Communicate with appropriate government officials and Student Exchange Visitor Program regarding any issues affecting the status of international students.
c. Monitor international student enrollment to ensure that all students are properly registered in SEVIS within 30 days of first day of classes and make updates to students' SEVIS records within the reporting period requirements.
d. Correspond with accepted and deposited international students to prepare them for enrollment at Hiram College
e. Advise international students in areas of adjustment, academic issues, social and personal issues, and immigration compliance.
f. Maintain data entered into SEVIS and Enrollment Snapshot.
g. Approve travel documents as requested by international students and maintain proper records.
h. Manage all facets of the international student arrival and transition process including supervising international peer assistants and managing international student orientation.
i. Assist in the application process for international students applying for Curricular Practical Training (CPT) or Optional Practical Training (OPT)
j. Assist students with the passport renewal process.
k. Schedule and transport international students to appointments required by U.S. Customs and Border Protection to address issues related to student document compliance. l. Schedule and transport international students to social security office to assist in securing required social security cards and BMV for international students to acquire state identification. m. Provide an overview and instruction an overview of the tax process for international students' process n. Track billing issues affecting unpaid international students and follow-up with students. o. Administer the Friendly Family Program for international students p. Plan and facilitate off campus social excursions for international students as needed q. Teach Making Connections one-credit hour student development course for international students r. Initiate and submit recertification application (Form 1-17). Note: Student and Exchange Visitor Program (SEVP)-certified schools must go through the recertification process every two years to ensure school officials are following regulations when enrolling F and M students. The SEVP recertification filing fee is $1,250. s. Update school information and update/add/delete school officials in (Form 1-17) - Note: SEVP recommends that designated school officials (DSOs) review the institution's Form 1-17 on a regular basis to ensure it reflects the school's most up-to-date information. t. Serve as the J-1 Alternate Responsible Officer (ARO). u. Serve as advisor of lntercultural Forum (IF).
Required Skills & Knowledge
Experience
Education
Other Requirements
Application Process
Qualified candidates are encouraged to submit a letter of application, resume, and names, addresses, and telephone numbers of three references through the Apply Now link below or send to HR@hiram.edu. Review of applications will begin immediately and continue until the position is filled.
Hiram College is an equal opportunity employer committed to excellence through diversity. We welcome applications from all qualified individuals and do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital or veteran status, or any other characteristic protected by law.
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