Director, Merchandise Operations

Greenbrier International

  • Chesapeake, Virginia
  • 11 days ago

    Highlights

    As the Director Sales Promotions at Dollar Tree’s Store Support Center (SSC) in Chesapeake, VA, you’ll lead enterprise-wide strategies that drive sales productivity and in-store execution. This role is responsible for developing and optimizing promotional planning, implementation of merchandise driven initiatives, and ensuring seamless communication across merchandising and store operations.

    Numbers & Facts

    LocationChesapeake, Virginia

    Description

    Your leadership, strategic thinking, and ability to drive cross-functional alignment make you an excellent fit for our Director, Sales Promotions role.

    About Your Role:
    As the Director Sales Promotions at Dollar Tree’s Store Support Center (SSC) in Chesapeake, VA, you’ll lead enterprise-wide strategies that drive sales productivity and in-store execution. This role is responsible for developing and optimizing promotional planning, implementation of merchandise driven initiatives, and ensuring seamless communication across merchandising and store operations. You will play a critical role in aligning merchandising strategy with store execution to deliver a consistent and compelling customer experience across our 9,000+ stores.

    Strategic Leadership & Business Partnership

    • Lead strategic initiatives that drive sales growth through promotional planning, merchandising execution, and project management.
    • Partner closely with Merchandising, Store Operations, Marketing, Space Planning and other departments to align enterprise priorities and execution strategies.
    • Serve as a trusted advisor to senior leadership on sales-driving initiatives, store productivity, and the customer experience.
    • Collaborate with Space Planning to establish clear merchandising guidance that supports operational excellence in stores.

    Model Store Operations & Merchandising Support

    • Optimize model store layouts, fixture space and labor support to support import reviews, line reviews, and special merchandising projects.
    • Oversee the Sample Approval Letter (SAL) process, including UPC validation, sample management, and storage.
    • Serve as a subject matter expert to Merchants regarding store execution capabilities, limitations, and best practices.

    Develop & Execute Merchandise Strategy

    • Partner with Merchants to develop and execute merchandising strategies, seasonal programs, and promotional events.
    • Lead the development of store set documentation, implementation guides, and promotional execution materials.
    • Direct Project Managers responsible for key initiatives, including Drive the Business and the Field Leadership meetings.
    • Collaborate with Marketing to develop effective in-store signage, promotional materials, and customer-facing communications.

    Communication & Store Execution

    • Lead the development and distribution of communication tools, including Sales Planners, Weekly Store Newsletters, and Special Project communications.
    • Ensure merchandising programs, promotional initiatives, and operational changes are communicated clearly and consistently to stores.
    • Partner with Store Operations to maximize execution, compliance, and program effectiveness across all locations.
    • Facilitate field feedback sessions and conduct regular store visits to identify opportunities, improve execution, and enhance the customer experience.

    Leadership & Talent Development

    • Build, lead, and develop a high-performing team through coaching, performance management, and succession planning.
    • Establish and implement talent development strategies that strengthen organizational capability within Sales Promotions.
    • Serve as a mentor, coach, and influential leader across the organization.

    Minimum Requirements

    • 10+ years of progressive leadership experience in retail merchandising, store operations, sales planning, or related functions.
    • Demonstrated success leading large cross-functional teams and enterprise-level initiatives in a complex retail environment.
    • Strong understanding of store operations, merchandising principles, and promotional strategy.
    • Proven ability to translate strategic priorities into scalable execution plans that drive measurable business results.
    • Exceptional communication, leadership, and stakeholder management skills
    • Bachelor’s degree or equivalent experience; advanced degree preferred

    Salary Range: $158k-189k base + bonus + equity (based on experience)

    Full time

    500 Volvo Parkway,Chesapeake,Virginia 23320

    Buying

    Dollar Tree

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