Director, Manufacturing Support Services

Measures of Success Success in this role will be demonstrated throughimproved manufacturing productivity and cycle time; reduced quality defects and non-conformances; improved safety performance; increased workforce proficiency and training effectiveness; improved material availability and inventory accuracy; stronger supplier performance; reliable operational data and KPI visibility; and measurable, sustained improvement from corrective and continuous-improvement initiatives. Director of ManufacturingSupportServices Department:OperationsReports To:Chief Operating OfficerDirect Reports/Functional Leadership:Safety & Training, Supply Chain,Quality Assurance & Continuous Improvement Location: Owatonna, MN Rise Modular, LLC is a full volumetric modular manufacturing company dedicated to serving the multi-family apartments, hospitality, student house, and affordable housing sectors.

Director of ManufacturingSupportServices Department:OperationsReports To:Chief Operating OfficerDirect Reports/Functional Leadership:Safety & Training, Supply Chain,Quality Assurance & Continuous Improvement Location: Owatonna, MN Rise Modular, LLC is a full volumetric modular manufacturing company dedicated to serving the multi-family apartments, hospitality, student house, and affordable housing sectors. We are a progressive, innovative, and collaborative organization with a team-focused and fast-paced environment. We welcome team members who are interested in working for an organization that is changing the way buildings are constructed. Position Summary TheDirector of Manufacturing Support Servicesis a key operations leadership roleresponsible for building the systems, standards,and support functionsrequiredto drive consistent manufacturing performance at Rise Modular. This positionleadsSafety & Training,Supply Chain,QualityAssurance,ContinuousImprovement, and SOP integrationbringing these functions together under a common operating framework focused on safety, quality, productivity, cost, and continuous improvement. Working closely with Manufacturing, Design Integration, and Factory Support, the Director translates operational data into action,identifiesroot causes of performance gaps,establishesscalable processes, and ensures Rise standards are consistently integrated throughout the manufacturing and supply chain lifecycle. This role requires a hands-on leader who can move comfortably between the factory floor, operational data, process development, and strategic leadership. Key Responsibilities Safety & Workforce Training Provide leadership for factory safety and workforce training programs. Establish processes for injury and incident tracking, trend analysis, corrective action, and prevention. Lead development and maintenance of manufacturing SOPs, work instructions, and standardized training. Ensure training programs support employeeproficiency, safety, quality, and operational performance. Partner with manufacturing leaders toidentifyskill gaps and developappropriate traininginterventions. Oversee environmental controls and other operational safety/compliance processes within the function. Supply Chain & Vendor Management Lead Supply Chain strategy and execution supporting factory production requirements. Oversee procurement, inventory control, material availability, vendor performance, and material budget tracking. Develop supplier performance standards and processes for addressing quality, delivery, cost, and compliance issues. Partner with Manufacturing to improve material flow and minimize production disruptions caused by material shortages or availability. Identifyopportunities to improve inventory accuracy,purchasingpractices, vendor relationships, and material cost management. Ensure Rise standards and quality expectations are incorporated into supplier andpurchasingprocesses. Quality Assurance Provide leadership and strategic direction for Rise Modular's Quality Assurance program. Establish andmaintainquality standards, inspection processes, documentation, andcorrective-actionsystems. Oversee non-conformance identification, tracking, root-cause analysis, corrective action, and prevention. Ensure compliance with applicable state requirements andmaintainrequired factory certifications. Partner with Manufacturing and Design Integration to address recurring quality issues and improve build quality upstream. Integrate Rise quality standards throughout manufacturing andsupply-chainprocesses. Continuous Improvement & Cross-Functional Leadership Lead structured problem-solving and continuous improvement across operational functions. Facilitate root-cause analysis of recurring production, quality, material, safety, and process issues. Coordinate across Manufacturing, Design Integration, Factory Support, and other functions toeliminatebarriers to factory performance. Develop systems for tracking improvement initiatives, ownership, deadlines, and results. Promote a culture of standard work, accountability, problem solving, and data-driven decision-making. Ensure lessons learned and process improvements are incorporated into future production. Operational Excellence & Performance Management Lead the operational excellence strategy across manufacturing support functions, including QA, Supply Chain, Safety & Training, andSOP Development. Partner with department leaders toidentifyperformance gaps,determineroot causes, develop corrective actions, and measure results. Lead continuous improvement initiatives focused on productivity, quality, safety, material flow, cost, and schedule performance. Develop scalable processes and standards that support Rise Modular's growth and manufacturingobjectives. Drive accountability for corrective actions and sustained improvement rather than one-time problem resolution. Risk & Compliance Establish andmaintainprocesses foridentifyingand managing operationalriskacrosssafety, quality, supply chain, and vendor performance. Ensure required documentation, inspections, certifications, training records, and corrective actions are appropriatelymaintained. Partner with leadership to proactivelyidentifyemerging operational and compliance risks. Ensure Rise standards are consistently applied throughout manufacturing and supply phases. Leadership Expectations TheDirector ofManufacturing Support Servicesisexpected to be highly visible within the factory and develop strong working relationships with production leaders and employees. The successful leader will balance strategic thinking with hands-on execution and will be comfortable challenging existing processes when data and operational resultsindicatea better approach. This role is expected to create alignment among previously distinct support functions and ensure QA, Supply Chain,andSafety &Training,operateasintegrated enablers of manufacturing performance rather than independent support departments. Qualifications Bachelor's degree in Operations, Manufacturing, Engineering, Supply Chain, Business, or related field; equivalent relevant experience considered. Significant leadership experience in manufacturing, operations, operational excellence, or a related environment. Demonstrated experience leading multiple operational disciplines or cross-functional teams. Strong knowledge of continuous improvement, root-cause analysis, standard work, and performance-management methodologies. Experience developing and using manufacturing KPIs, time studies, cycle-time analysis, and operational reporting. Working knowledge of quality systems, manufacturing safety,supply-chainmanagement, and workforce training. Experience managing suppliers, inventory, procurement, and material-performance issues. Strong analytical skills with the ability to translate data into operational action. Demonstrated ability to develop processes and systems in a growing or rapidly changing organization. Strong communicationand leadership skills with the ability to influence across functions and organizational levels. Measures of Success Success in this role will be demonstrated throughimproved manufacturing productivity and cycle time; reduced quality defects and non-conformances; improved safety performance; increased workforce proficiency and training effectiveness; improved material availability and inventory accuracy; stronger supplier performance; reliable operational data and KPI visibility; and measurable, sustained improvement from corrective and continuous-improvement initiatives. The salary range for this role is$150,000 $165,000(Annually).Actual salaries may vary based on several factors, including but not limited to external market data, internal equity, location, and candidate skill set and experience. Base pay is just onecomponentof Rise Modulars Total Rewards package for employees. Rise Modular provides a variety of benefits to eligible employees, including medical, dental and vision benefits, life and disability insurance, 401k participation, paid holidays, and paid time off. Above all else, our team members should have a positive attitude and be flexible as to job responsibilities.We have a collaborative, team focused, and fast-paced environment and welcome team members who are interested in working for a progressive and innovative organization. Foradditionalinformation about Rise Modular, please visit our website atwww.risemodular.comWe thank all applicants for their interest, however only those selected for an interview will be contacted. Rise Modular is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteranstatusor any other status protected under local,stateor federal laws. Rise does not sponsor individuals for employment in the United States.