Director, IT - Marketing Technology

Director, IT - Marketing Technology

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• Req. Number: 5403
• Posted Date: 9/14/2026
• Address: 5130 Hacienda Dr
• City, State: Dublin, CA
• Postal Code: 94568

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow<
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE

The position of Director (Enterprise Architecture) reports directly to the Senior Director of Enterprise Architecture team and will be based in Dublin, CA. Responsible for driving IT strategy, roadmap including evaluation, selection and solution architecture (application and technology) to address needs of the business portfolios (merchants, planners, supply chain, stores, marketing, etc.). This position will be responsible for managing and providing leadership to a team of enterprise architects.

Bring deep knowledge of Retail functionalities including digital, marketing, merchandising, planning, store operations and supply chain operations. Highly visible role with a broad engagement within Ross IT and business teams as well as externally with technology providers.

In this role, he/ she will be responsible for managing and leading to a team of architects, external experts and consultants.

ESSENTIAL FUNCTIONS

• Responsible for defining and maintaining strategic technology roadmap and plans.
• Participate in IT 5-year planning and annual budgeting process.
• Provide architecture and technology consultancy for Application and Technology portfolio planning. Manage the delivery of strategic business, application and technology architecture on projects to deliver desired business outcomes.
• Supervise other architects in the development of the architecture (application and technology) roadmap that aligns with the strategic objectives of business units and the different technology groups.
• With business or IT partner support, manage competing demands through negotiation and compromise to ensure that the holistic needs of the organization are met. Brings knowledge of Retail industry best practices and applies that information in discussing solutions that may address those needs.
• Provide enterprise architecture thought leadership to a cohesive team of solution/ data/ technical architects, external experts and consultants.
• Performs business analysis activities at the strategic, operational, and organizational level; working with key partners in the continual improvement of processes within the company.
• Takes the leadership role in exploring and analyzing new applications in the marketplace, technology and infrastructure services.
• Ensure work produced by the team is aligned with other Enterprise, Application and Portfolio architects, providing holistic enterprise solutions.
• Ensure completion of Architectural and project deliverables on time and under budget and that anticipated business outcomes are achieved
• Provide architectural and technical input for definition, estimation and delivery of projects
• Drive Enterprise Architecture process and evangelize the architecture community of practice.
• Leads the development of architecture metrics and reporting to evaluate and communicate the achievement and impact of the Enterprise Architecture function; presents Enterprise Architecture content to internal and external audiences, including cross-functional executive leadership.

COMPETENCIES

Building Effective Teams

Developing Talent

Collaboration

Leading by Example

Communicates Effectively

Ensures Accountability & Execution

Manages Conflict

Business Acumen

Plans, Aligns & Prioritizes

Organizational Agility

Technical Competence/Expertise

Customer Focus

Problem Solving Strategic Thinking

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

• 10+ years of experience in Enterprise Architecture in Retail industry and 15+ years combined in delivering IT Technologies, Solution architecture, or systems
• Demonstrated Retail Enterprise Architecture experience. Technically competent; able to supervise enterprise architects, solution architects, consultants and external vendor resources
• Experience in a variety of application and business architecture areas in Retail domain (Merchandising, Planning, Forecasting, Supply chain,, Stores, Marketing, Digital, etc), SaaS/ Package solutions, Cloud platforms, Business capability modeling, Advanced Analytics, AI/ ML, Gen AI, etc.
• A solid understanding of industry best practices in Retail and Ent. Arch - ARTS, NRF models, TOGAF, Archimate etc.
• Demonstrated ability to anticipate and handle complex issues, drive negotiations of solutions and to resolve conflicts
• Demonstrated 5+ years of experience in managing a team of enterprise architects, solution architects and consultants.
• Demonstrated ability to execute basic financial analysis, such as ROI, and TCO
• Strong analytical ability, judgment and problem analysis techniques
• Strong communication skills both written and verbal and able to effectively operate with VP and above executives.
• Ability to work with teams that are geographically distributed and work across different time zones.
• Technically competent; able to supervise and provide leadership to other senior architects
• Some travel may be required.

EDUCATION / CERTIFICATIONS

• Undergraduate degree in information systems, computer science, or a related technical discipline. Master's degree is a plus.

PHYSICAL REQUIREMENTS

Job requires ability to work in an office environment, primarily on a computer

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc

Consistent timeliness and regular attendance

Vision requirements: Ability to see information in print and/or electronically

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback

However, this role can perform duties effectively using a combination of in-office and remote work

SUPERVISORY RESPONSIBILITIES

Senior Mgr

Solution Architects and Engineers

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management''s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company''s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role $137,400.00 to $299,600.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

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Director, IT

5130 Hacienda Dr

Dublin,

CA

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