Director, HR Business Partner- IT at CARNIVAL CRUISE LINE
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Director, HR Business Partner- IT
Job ID 13021 Location Miami Date posted 05/01/2026 Work Style In Office - Miami
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Company Overview
At Carnival Cruise Line, our mission is to create safe, fun, and memorable vacations at a great value. As a valued member of our team, you'll actively contribute to developing exceptional travel experiences and unforgettable moments, every single day. Your Carnival journey begins here!
Our Culture Essentials
Joining the Carnival team means embracing our six Culture Essentials, which are the cornerstone values shaping our identity, principles, and actions. These beliefs and behaviors not only define who we are but also unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges, and reaching milestones. These culture essentials propel us toward a shared vision of success, ensuring a collective effort in shaping our future.
Responsibilities
Job ID 13021 Location Miami, FL Date posted 05/01/2026
The Director, HR Business Partner (HRBP) will partner with the assigned client group in the development and implementation of their Human Capital (People) strategy and plans to enhance the execution of the company's business strategy. S/he will implement people and organizational solutions and measure/monitor the needs of employees by building relationships across all levels of the organization. S/he will utilize diagnostics to address and understand organizational dynamics to align with the business environment as well as implement and refine continuous improvement activities. The position will support assigned client groups within CCL, primarily based in the US with some individuals dispersed in global locations. S/he will work closely with the Carnival Corporation Human Resources team to ensure reasonable consistency on HR practices and policies. This role will oversee a comprehensive range of value-added policies, programs and services for assigned client groups with the goal of optimizing the employee experience.
Essential Functions:
Serve as the central HR point of contact to assigned client group employees on all HR-related issues. Collaborate in developing and refining HR strategies to respond to changing business needs.
Facilitate ongoing performance review process and provide leaders with ongoing consultation and coaching on performance management tools and solutions. Facilitate the employee engagement survey results analysis and action planning.
Lead the resolution of employee relations challenges, investigations, career counseling and leadership/executive coaching. Partner with business leaders on assessment of talent, succession planning and key talent movements. Partner with Talent Acquisition Team, Finance and business leaders to facilitate hiring plans and forecasts. Advise the business on regulatory employment law (in concert with Legal). Escalate issues related to work environment and employee amenities.
Drive a variety of projects within HR Business Partner team and business unit as needed as well as in conjunction with other cross-functional HR teams
Understand the talent needs of the business and develop strategies to identify, attract and retain/develop the next generation of leaders. Spearhead and leverage HR metrics (i.e. workforce data and trends, turnover, etc.) to diagnose and proactively address or anticipate potential challenges to the business. Consult on investments of HR resources (i.e. L&D, Compensation & Benefits, Talent Acquisition, etc.)
Partner with HR team and leaders to formulate business plans, strategic workforce planning objectives and human resources guidelines for client groups. Partner with leaders on small to large scale organizational realignments and other change management initiatives (i.e. reductions in force, mergers and acquisitions and other workforce actions). Collaborate in the development of competency models and career/learning roadmaps for job families. Conduct competency and skill assessments as necessary.
Knowledge, Skills & Abilities:
Scope: This role serves as HR leader for assigned client group supporting employees primarily based in the US, with some global presence. The Director, HRBP, is responsible for shaping and executing HR strategy across highly complex and technical groups, ensuring alignment with enterprise objectives. The leader influences both front-line and executive leadership, and includes oversight for talent management, workforce planning, employee relations, regulatory compliance, and organizational change for assigned client groups. The role partners closely with executive leadership, HR Centers of Excellence, and cross-functional teams, and has a direct impact on the employee experience, culture, and operational effectiveness across the supported organizations.
Problem Solving: The role requires advanced problem-solving skills, including the ability to analyse complex workforce data, anticipate and address organizational challenges, and develop innovative solutions in a rapidly changing business and technology environment. The Director is expected to navigate ambiguity, resolve sensitive employee relations issues, and lead change management for major business transformations such as digitalization or restructuring. This includes leveraging diagnostics, analytics, and stakeholder input to proactively identify risks and opportunities, ensuring that HR strategies are both agile and aligned with business needs.
Impact: The Director, HRBP, has a significant and far-reaching impact across assigned groups. This role sets standards for HR practices, drives continuous improvement, and directly influences employee engagement, retention, and organizational performance. Decisions and initiatives led by this role affect the overall culture, leadership pipeline, and operational efficiency of the business units supported. The Director also contributes to enterprise-wide HR strategy, ensuring that Carnival remains competitive and compliant in a dynamic global environment.
Leadership: This position requires a high level of leadership, including direct management of an HR team. The Director is responsible for coaching, developing, and succession planning for HR professionals. The role also requires strong stakeholder management and the ability to influence senior leaders, business partners, and other key stakeholders to drive strategic HR and business objectives. The Director serves as a role model for collaboration, ethical conduct, and continuous development within the HR function and across the organization.
Qualifications:
Bachelor's degree in Business, Human Resources or related field Required
Master's degree in Business, Human Resources or related field Preferred
10 years in Human Resources, in multiple disciplines (Compensation, Benefits,
Learning & Organizational Development, Employee Relations, Talent
Acquisition, etc.) and across multiple countries with 4+ of those years of
experience as an HR Business Partner at a global Fortune 500 corporation with experience in tech companies and areas.
6+ years of management experience and evidence of interaction and influence
with senior management required.
Experience supporting a diverse client group in tech teams and companies.
Travel: No or very little travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
Health Benefits:
Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
Financial Benefits:
401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion.
Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Other Benefits
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus
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About Us
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
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Employee Benefits
Empowering work-life integration and flexible opportunities for your personal and career success
Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym
An array of qualified complimentary and heavily discounted cruise options for the ultimate dream getaway
Generous parental leave time and adoption assistance programs
Secure your future with our exceptional Traditional and Roth 401(k) options complemented by valuable company contributions
Invest in tomorrow with the opportunity to purchase Carnival shares at a discounted rate from their fair market value
In addition to the above, we offer PTO and company holidays as well as a variety of medical, dental, and voluntary plans
Culture
Get ready to embark on a journey filled with unforgettable moments. Just as our cruises create incredible memories for our guests, we're dedicated to making work an adventure you'll truly enjoy. Get ready to embrace exhilarating challenges that come with equally exhilarating rewards. You'll join our vibrant and inclusive community, where diversity is not just embraced - it's celebrated. Let's create memories together!
I love the variety in my work at Carnival. Each day brings new challenges that require creative thinking. Collaborating with different team members on projects keeps things fresh and interesting, making every day unique and exciting. Moreover, being part of Carnival means being part of a culture that values initiative and fosters continuous improvement. This sense of empowerment fuels my passion for what I do and inspires me to strive for excellence every day.
Miguel Fleet Technical Document Center Manager Summit Seeker
Carnival is a great place to learn and grow.
Tyrone Lost Mail Clerk Chess Master
Carnival's culture is fun, welcoming, vibrant, flexible, fast-paced, diverse, and innovative. Carnival welcomes guests from all over the world to sail on our ships. Our crew members are caring and make the guest experience awesome. The fun continues to connect shoreside where I have an opportunity to interact with employees from all levels of the organization to assist them with their HR questions. From the guest to shoreside experience, we embrace the FUN!
Annelys HR Services and Shoreside Immigration Supervisor Fitness Guru
Carnival has been instrumental in my personal growth by providing opportunities to step out of my comfort zone and develop essential skills like flexibility and teamwork. Professionally, their commitment to continuous learning and career development has empowered me to take on new challenges and advance in my field.
Conchita Senior Revenue Business Analyst
Culinary Explorer Restaurant Explorer
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