Director, Housing and Residential Life

Stanislaus State

Turlock, California
6 days ago

Highlights

The Director provides leadership through subordinate administrators and managers and is responsible for the effective administration of business operations, occupancy management, facilities and maintenance services, conference services, residential education, assessment, emergency management, and personnel administration. The Director oversees the financial sustainability, occupancy performance, facilities stewardship, residential education, organizational effectiveness, emergency preparedness, continuity of operations, and regulatory compliance of the housing enterprise.

Numbers & Facts

Location	Turlock, California
Website	csustan.edu/sites/default/files/favicon.ico

Description

- Position Summary
- Full-time position under the Management Personnel Plan (MPP) available on or after December 7, 2026 in Housing and Residential Life.
  
  The Director of Housing and Residential Life is responsible for providing executive leadership and strategic direction for the comprehensive administration of the university’s housing and residential life operations. The Director oversees the financial sustainability, occupancy performance, facilities stewardship, residential education, organizational effectiveness, emergency preparedness, continuity of operations, and regulatory compliance of the housing enterprise.
  
  The Director establishes departmental goals, policies, operational priorities, organizational structure, and resource allocation strategies that support institutional enrollment, retention, student success, and long-term housing viability. The Director provides leadership through subordinate administrators and managers and is responsible for the effective administration of business operations, occupancy management, facilities and maintenance services, conference services, residential education, assessment, emergency management, and personnel administration.
  
  The Director serves as the university’s primary authority on housing matters and represents the department with executive leadership, auxiliary organizations, external partners, families, contractors, and regulatory agencies. During emergencies affecting housing operations, the Director determines operational response strategies within established university protocols.
- Job Duties
- Duties include but are not limited to:
  - Establish strategic and operational direction for all housing business functions.
  - Develop long-range financial plans supporting departmental sustainability and growth.
  - Oversee housing assignments, occupancy planning, customer service operations, resident service delivery, and occupancy management strategies.
  - Lead departmental assessment, data analysis, performance measurement, and continuous-improvement activities.
  - Represent the department with university leadership, families, contractors, auxiliary organizations, external partners, and regulatory agencies.
  - Establish business continuity and emergency preparedness plans.
  - Participate in campus emergency management and incident response efforts.
  - Direct departmental responses to housing emergencies and critical incidents.
  - Authorize annual operating budgets, revenue projections, reserve allocations, and multi-year financial forecasts.
  - Establish housing rates and fee recommendations.
  - Determine occupancy management strategies to maximize utilization and support enrollment objectives.
  - Direct housing marketing, recruitment, retention, and yield-management initiatives.
  - Review and approve financial modeling scenarios and business plans.
  - Authorize contracts, service agreements, procurement strategies, and major expenditures.
  - Administer accounts receivable, internal controls, financial reporting, CSU financial policies, audit requirements, auxiliary agreements, and regulatory reporting.
  - Monitor key operational and financial performance indicators and implement corrective actions when necessary.
  - Evaluate emerging business opportunities, conference services, and partnership ventures that support revenue growth.
  - Serve as the department’s primary representative to university leadership and external partners.
  - Represent University Housing on institutional committees, strategic initiatives, and external professional organizations.
  - Develop collaborative partnerships supporting student success and operational effectiveness.
  - Establish business continuity and emergency preparedness plans.
  - Participate in campus emergency management and incident response efforts.
  - Direct departmental responses to housing emergencies and critical incidents.
  - Administer applicable housing-related regulatory and compliance requirements.
  - Establish departmental facilities management strategy.
  - Coordinate housing facilities and maintenance services, including work orders, preventive maintenance, deferred maintenance, and capital planning.
  - Approve preventive maintenance, deferred maintenance, and capital renewal plans.
  - Direct long-range facility condition assessment and asset management initiatives.
  - Prioritize renovation and construction projects based on risk, operational impact, and available resources.
  - Authorize facility improvement recommendations and capital investment proposals.
  - Direct collaboration with Facilities Services, design professionals, contractors, vendors, and auxiliary partners.
  - Administer applicable health, safety, environmental, accessibility, and building requirements.
  - Evaluate facility-related risks and determine mitigation strategies.
  - Monitor departmental work-order trends, maintenance metrics, and facility performance indicators.
  - Establish strategic direction for residential education and student engagement efforts.
  - Direct community development, leadership development, student wellness, and inclusion initiatives.
  - Administer resident conduct systems, crisis intervention practices, and behavioral response protocols.
  - Review residential education assessment findings and direct modifications to programs and services.
  - Approve residential curriculum models, learning outcomes, and assessment plans.
  - Develop residential programming related to student development, belonging, community development, leadership development, student wellness, and inclusion.
  - Administer resident conduct systems, crisis intervention practices, and behavioral response protocols.
  - Review assessment findings and direct modifications to residential education programs and services.
  - Foster partnerships with academic and student affairs departments to advance resident success.
  - Establish organizational structure, workforce priorities, and staffing plans.
  - Direct and evaluate the work of subordinate administrators and managers.
  - Establish performance expectations and accountability measures.
  - Approve hiring recommendations and personnel actions.
  - Oversee employee relations matters in consultation with Human Resources.
  - Administer applicable collective bargaining agreements and personnel policies.
  - Develop succession planning, workforce development, and professional development initiatives.
  - Promote inclusion, accountability, innovation, and continuous improvement.
  - Lead organizational change and process-improvement initiatives.
  - Other duties as assigned.
- Minimum Qualifications
- Education: Bachelor’s degree. (Additional progressively responsible experience directly related to the duties of the position may be substituted for the required education on a year-for-year basis.)
  Experience: Eight (8) years progressively responsible professional experience in university housing, residential life, student affairs.
- Preferred Qualifications
- - Master's degree in Higher Education Administration, Student Affairs, Business Administration, Public Administration, Organizational Leadership, Educational Leadership, Facilities Management, or a related field preferred.
  - Experience in auxiliary services, facilities operations, business operations, or a closely related field
  - Experience leading housing facilities construction, renovation, or master planning projects.
  - Experience at a public university or CSU institution.
  - Experience in a Hispanic-Serving Institution and serving diverse student populations.
  - Experience leading a self-supporting or auxiliary-funded operation exceeding $5 million annually.
  - Experience supervising professional staff, including managers, administrators, and/or supervisors.
- Knowledge, Skills, Abilities
- - Demonstrated ability to establish and communicate strategic vision, organizational priorities, and operational objectives for a complex housing and residential life program.
  - Experience leading organizational planning, change management, process improvement, assessment, and innovation initiatives.
  - Ability to exercise independent judgment and make decisions with significant operational, financial, compliance, and reputational impact.
  - Demonstrated ability to build and maintain collaborative relationships with diverse stakeholders, including students, families, faculty, staff, administrators, external partners, contractors, and community organizations.
  - Experience managing self-supporting, auxiliary, or revenue-generating operations, including responsibility for financial sustainability and operational effectiveness.
  - Experience developing and administering complex budgets, financial forecasts, rate models, reserve plans, and resource allocation strategies.
  - Demonstrated ability to analyze operational and financial data, evaluate performance outcomes, and implement strategies to achieve occupancy, revenue, and service objectives.
  - Knowledge of business operations including procurement, contract administration, purchasing, accounts receivable, internal controls, and regulatory reporting requirements.
  - Experience managing occupancy planning, housing assignments, retention strategies, revenue optimization, and customer service operations.
  - Experience overseeing facilities operations, maintenance programs, renovation projects, capital improvements, and long-range asset management planning.
  - Knowledge of preventive maintenance, deferred maintenance, facility condition assessment, project management, and residential facility operations.
  - Experience working collaboratively with facilities professionals, consultants, contractors, architects, engineers, and project teams.
  - Knowledge of safety standards, risk management principles, emergency preparedness, accessibility requirements, and regulatory compliance affecting residential facilities.
  - Demonstrated understanding of student development theory, residential education practices, and student success principles.
  - Experience leading residential education, community development, student conduct, wellness, engagement, belonging, and learning initiatives.
  - Experience assessing student learning outcomes, program effectiveness, and service delivery outcomes to inform continuous improvement.
  - Demonstrated experience supervising managers, professional staff, and diverse employee groups, including performance management, workforce planning, employee development, and succession planning.
  - Knowledge of collective bargaining agreements, labor relations principles, and employee relations practices within a complex organizational environment.
  - Demonstrated commitment to fostering an inclusive, equitable, accountable, and high-performing workplace culture.
  - Knowledge of applicable federal and state laws, CSU policies, and industry standards governing housing and residential life operations, including Clery Act, Title IX, ADA, FERPA, and related compliance requirements.
  - Experience leading crisis response, emergency management, business continuity, threat assessment, and risk mitigation efforts.
  - Exceptional written, verbal, interpersonal, and presentation skills, with the ability to communicate effectively across multiple levels of the organization.
  - Ability to navigate complex and sensitive situations using diplomacy, discretion, political acumen, and sound judgment.
- Physical Requirements
- The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  - Position may be required to travel.
- Salary Range
- Anticipated starting salary will be $9,167- $10,834 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist.
- Compensation & Benefits
- Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary:CSU Employee Benefit Summary
- How to Apply
- To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page.
- Application Deadline
- OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER OCTOBER 26, 2026. (Applications received after the screening date will be considered at the discretion of the university.)
- Criminal Background Clearance Notice
- Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
- Additional Information
- Campus & Area
  California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.
  Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.
  
  Clery Act Disclosure
  Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.
  
  Equal Employment Opportunity
  The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.
  Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form.
  CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.
- The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.
  INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

Director, Housing and Residential Life

Stanislaus State

Highlights

Numbers & Facts

Description

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