Director, Financial Aid & Veterans Services
Salary
Depends on Qualifications
Location
Morehead City, NC, NC
Job Type
Full Time Staff
Job Number
00604
Department
Finance & Administrative Services
Division
Business Operations
Opening Date
09/17/2026
Closing Date
9/23/2026 11:59 PM Eastern
INTERNAL POSTING ONLY
Carteret Community College is accepting internal applications for a full-time, 12-month Director of Financial Aid and Services. Apply online at www.carteret.edu/jobs. Include with your application a cover letter and resume.
The primary purpose of this job is to plan, organize and direct the financial aid and veterans' programs; ensuring that Federal and State Regulations as well as institutional policies, college goals and objectives are met.
Duties include:
- Oversees the employment, planning, training opportunities, supervision and evaluation of all financial aid staff in accordance with personnel policy.
- Manages and supervises all financial aid, scholarship, and veterans' administration processes to ensure compliance with federal, state and institutional regulations.
- Serves as a Designated Certifying Official for approvals between the College and the Department of Veterans Affairs.
- Develop student costs of attendance.
- Monitors college work-study and child care expenditures within federal and state grants expenditures and institutional awards.
- Provide high-quality services and disseminate financial aid information to students, faculty, staff and community stakeholders.
- Prepare and submit Federal and State reports and other necessary correspondence with the US Department of Education, Veterans Administration and North Carolina State Approving Agency.
- Provide guidance to students on financial aid and veterans' educational assistance matters.
- Assess satisfactory academic progress and process student financial aid appeals; process return of Title IV overpayments; report withdraws to the Veterans Administration.
- Process professional judgment and dependency override requests.
- Reconcile student receivable accounts with the Business Office.
- Manages the coordination, set-up, and process improvement for all the department's financial aid systems.
- Serve on College committees and task forces as assigned.
- Attend required campus events including graduation, professional development, & employee meetings.
- Perform other duties as assigned.
Minimum Qualifications:
Education:
- Bachelor's degree in business or financial field, or equivalent education and experience. Preferred: Master's Degree
Knowledge and Skills:
- Five years of work experience in student financial aid, including two years supervising the work of others.
- Expert knowledge of Federal and state regulations for financial aid and veterans' programs, policies and procedures.
- Experience with organizational management practices and techniques of budget management.
- Ability to analyze and solve complex problems. Strong written and verbal communication skills, including the ability to relay complex information across diverse populations, is necessary.
- Must be proficient with Microsoft Office products and other information systems.
- Preferred: Experience with Colleague and the North Carolina Community College System.
Working Conditions and Environment:
Most work is carried out in a standard heated and air-conditioned environment in a public area. Some evening and weekend work is required.
Carteret Community College is an EOE/E-Verify employer. Job offers are conditional upon a satisfactory background check.
The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title as necessary.
Benefits available to full-time employees include:
- The best-funded pension plan/retirement system in the nation according to Moodys Investor Service; the employee is required to contribute 6% of their monthly gross pay to this benefit; the College contributes an additional amount.
- Twelve (12) paid holiday days each year (11, if a 10-month faculty member)
- Twelve (12) sick days per year (10, if a 10-mont faculty member) which is cumulative indefinitely. Unused accrued sick leave can be converted to service credit for retirement
- Staff receive fourteen (14) vacation days per year which increases as the length of service increases and accumulates year-to-year. Faculty do not receive vacation leave, rather, they have. on average, 20 scheduled, paid non-instructional days built into the academic calendar.
- Faculty receive paid breaks throughout the academic year, including a Spring Break, Fall Break, and holiday break in December
- 12-month employees work 1,976 hours per year, which allows for an adjusted summer schedule of 4-day work weeks.
- Longevity pay yearly (based on length of service beginning 10 years and up)
- Optional 401K/457 plans
- Low-cost State Health Plan - employee only monthly premium for the Standard (70/30) Plan is based on salary band, and ranges from $35 per month to $80 per month.
- Low-cost optional insurance such as vision and dental insurance
- Employee Assistance Program
Temporary and adjunct/part-time employees do not receive benefits.
Employer Carteret Community College (NC)
Address 3505 Arendell Street
Morehead City, North Carolina, 28557
Phone 252-222-6275
Website http://www.carteret.edu