Director Finance - Labor Productivity and Benchmarking

Providence Health & Services

Portland, OR

JOB DETAILS
SALARY
$76.29–$121.96 Per Hour
SKILLS
Accounting, Accounts Payable, Accrual-Basis Accounting, Analysis Skills, Benchmarking, Best Practices, Budget Management, Budgeting, Capital Project, Certified Public Accountant (CPA), Clinical Medicine, Clinical Nursing, Communication Skills, Community and Social Services, Compensation and Benefits, Conflict Resolution, Continuous Improvement, Contract Analysis, Cross-Functional, Customer Relations, Customer Support/Service, Diversity, Economics, Establish Priorities, Executive Relationships, Federal Laws and Regulations, Finance, Financial Analysis, Financial Management, Financial Operations, Financial Planning, Financial Reporting, Financial Services, Financial Statements, Financial Strategy, Genetics, Geography, Health Information Technology, Healthcare, Hospital, Industry/Trade Analysis, Internal Audit, Leadership, Microsoft Access Database, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Operational Support, Operations Planning, Organizational Skills, Payroll Administration, Performance Analysis, Performance Management, Performance Metrics, Presentation/Verbal Skills, Process Improvement, Productivity Management, Project/Program Management, Quality of Care, Regulatory Compliance, Regulatory Requirements, Reporting Dashboards, Root Cause Analysis, Social Work, Stewardship, Strategic Planning, Supply Chain, System Integration (SI), Systems Administration/Management, Team Building, Team Player, Time Management, Variance Analysis, Writing Skills
LOCATION
Portland, OR
POSTED
8 days ago

Description

Calling all Esteemed Leaders! Are you a finance leader who excels at partnering with operational and clinical leaders to deliver financial clarity, accountability, and performance? Do you thrive in complex healthcare environments where data, insight, and collaboration drive outcomes? This leadership opportunity invites your expertise.

The Role:

The Director, Finance - Labor Productivity and Benchmarking is responsible for the following:

  • Owning labor productivity as an operational finance discipline, not just a reporting function. This role will translate worked hours, premium pay, agency usage, volume, acuity, and unit-of-service trends into clear opportunities that leaders can act on.

  • Building credible benchmarking that leaders trust. The director will compare departments, facilities, service lines, and external benchmarks while adjusting for real operational differences such as patient mix, acuity, staffing models, geography, regulatory requirements, and service intensity.

  • Partnering directly with operators, nursing, clinical leaders, HR, and finance. Success requires being able to sit with department leaders, explain variances without blame, challenge assumptions respectfully, and turn productivity findings into practical staffing and workflow decisions.

  • Moving beyond "hours per unit" into root-cause analysis. The role will investigate what is driving labor variation, including volume changes, scheduling practices, overtime, call-offs, skill mix, contract labor, sitters, care model design, throughput issues, and inconsistent unit-of-service definitions.

  • Developing tools, governance, and routines that create sustained performance improvement. This person will help maintain productivity standards, monthly review processes, dashboards, action plans, accountability forums, and savings validation so improvements are measurable and repeatable.

Other responsibilities include the financial oversight of assigned ministries, including monitoring financial performance, variance reporting, supporting achievement of productivity and supply chain targets, and participating in ministry-level management meetings.

The Director serves as a key liaison to accounts payable and payroll processes in support of managers and senior leaders throughout the ministries. The role also supports facilitation of capital projects as prioritized and approved through regional and system processes.

As part of the regional finance team, the Director assists with development of ministry budgets and provides support to ministry senior management teams and departmental leaders as they work to achieve annual and long-term strategies.

Primary responsibilities also include development and management of dashboards, supporting achievement of internal audit recommendations, and leading special projects at both the ministry and regional level. The role includes review of monthly financial statements and partnership with the PSJH accounting team to ensure financial results accurately reflect operational and clinical services.

What You'll Do:

Financial Oversight & Performance

  • Assist the Service Area Chief Financial Officer, senior operational leaders, and other executives in financial oversight of assigned ministries

  • Monitor financial performance to ensure achievement of financial targets

  • Review monthly financial statements and ensure accurate representation of operational and clinical services

  • Assist in production of accurate financial statements, including contractual analysis, other net income, and expense accruals

Analysis, Reporting & Planning

  • Review and monitor statistical information to ensure accurate reflection of operational and clinical services

  • Collaborate with regional finance team in budgeting and strategic financial planning for assigned ministries

  • Perform budget variance analysis and support development and implementation of improvement plans

  • Coordinate monthly financial review process with ministry leadership

Operational & Productivity Support

  • Support productivity management through measurement processes, target setting, and benchmarking

  • Assist leaders with implementation of staffing matrices

  • Participate in ministry management meetings

  • Support review of Institute (service line) financial information to inform operational plans and understanding of service line economics

Financial Operations & Coordination

  • Serve as a liaison with accounts payable and payroll processes to support ministry operations

  • Partner with accounting teams to ensure financial accuracy and alignment

  • Collaborate across finance teams to share best practices and support system-wide initiatives

Projects, Compliance & Continuous Improvement

  • Lead special projects at the ministry and regional level

  • Support achievement of internal audit recommendations

  • Collaborate with regional leadership to ensure financial management processes support compliance with accreditation and regulatory standards

  • Drive process improvements related to financial operations and reporting

Leadership & Communication

  • Provide leadership to ensure the finance role is understood across the organization

  • Communicate clearly, regularly, and effectively with stakeholders at all levels

  • Foster an environment of collaboration, accountability, and transparency

  • Perform all duties in a manner that supports organizational mission, values, and vision

What You'll Bring

Education & Credentials

  • Bachelor's Degree in Accounting, Finance, or related field

  • Certified Public Accountant (preferred upon hire)

  • HFMA or FACHE (preferred upon hire)

Experience & Expertise

  • 8 years in a leadership role or capacity

  • 10 or more years of closely related experience

  • Strong knowledge of financial principles and practices with the ability to apply them effectively

  • Ability to analyze and interpret financial and operational data

  • Ability to analyze information, evaluate results, and determine appropriate solutions

  • Demonstrated problem-solving skills and ability to report findings and recommendations

  • Strong written and verbal communication skills tailored to audience needs

  • Experience developing and delivering presentations across in-person and virtual formats

  • Strong collaboration, team building, and conflict management skills

  • Ability to build effective relationships with customers, executive leadership, and stakeholders

  • Knowledge of healthcare industry trends and integrated delivery systems

  • Understanding of financial and operational implications within a multi-site healthcare system

  • Ability to represent the organization with external partners and stakeholders

  • Demonstrates sound judgment, accuracy, and decision-making under pressure

  • Strong organizational and time management skills

  • Ability to manage multiple projects, deadlines, and competing priorities

  • Demonstrated ability to develop and analyze performance measures and metrics

  • Strong project management, planning, and execution skills, including budget oversight

  • Ability to escalate issues appropriately and ensure timely completion of work

  • Proficiency with Microsoft Office applications (Excel, Outlook, Word, Access) and general office systems

  • Knowledge of health information technology and its role in improving care delivery

Why Join Us?

  • Operational Impact: Partner directly with ministry and operational leaders to drive financial performance

  • Strategic Influence: Support budgeting, planning, and long-term financial strategy at the ministry level

  • Cross-Functional Exposure: Engage across finance, clinical, and operational teams

  • Project Leadership: Lead initiatives that improve financial processes and outcomes

  • Mission ‑ Driven Work: Contribute to high-quality, patient-centered care through strong financial stewardship

Ready to Shape the Future of Healthcare?

If you are a results-driven finance leader with strong analytical capability and a passion for supporting operational excellence, we encourage you to apply.

The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 437828 Company: Providence Jobs Job Category: Finance Operations Job Function: Finance Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 4004 SS SYS FIN ENABLEMENT Address: OR Portland 4400 NE Halsey St Work Location: Providence Health Plaza (HR) Bldg 1-Portland Workplace Type: On-site Pay Range: $76.29 - $121.96 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

About the Company

P

Providence Health & Services

Our Mission is more than just words.

About Us

As the third largest not-for-profit health system in the United States, we are committed to providing for the needs of our communities – especially for those who are poor and vulnerable – across Alaska, California, Montana, Oregon and Washington.

Our system includes more than 82,000 caregivers (all employees) serving in a diverse range of ministries from birth to end of life, including acute care, physician clinics, long-term and assisted living, palliative and hospice care, home health, supportive housing and education.

Where we serve

We operate 34 hospitals, 600 physician clinics, 22 long-term care facilities, 19 hospice and home health programs and 693 supportive housing units in 14 locations. Our health plan serves our caregivers and other large employer groups covering 513,000 members.

On any given day, we care for more than 1,200 people in our long-term care settings, more than 4,000 in our hospitals and more than 15,000 in our clinic settings. Daily, we serve more than 7,000 people in our many home health and palliative care programs and almost 800 in supportive housing. We touch more than five times as many lives in non-acute settings as we do in the traditional hospital setting.

A tradition of caring for everyone

When the Sisters arrived in the Pacific Northwest in 1856, they came to answer a call for help from a new pioneer community. What they found were many communities in need of service, and so with dedication to the Mission and collaboration with like-minded partners, their ministry grew to what is now a five-state health system.

Providence Health & Services continues a tradition of caring that the Sisters of Providence began more than 158 years ago. The cornerstone of our Mission is to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

We believe making a difference is one of our greatest rewards.

Caring is what we do.

Our benefits help us care for our employees and their families by supporting their wellness and providing tools that promote financial security and professional growth.*

Benefits:

  • Medical, dental and vision insurance coverage that start on your first day
  • Retirement program that helps you prepare for your future
  • Life and AD&D insurance
  • Health Reimbursement and Savings Accounts (HRA, HSA, FSA)

Well-being:

  • Health assessment and personal coaching to help you meet your goals
  • Incentives for participation in healthy activities
  • Caregiver Assistance Program (for employees) offering work/life services, resources and expertise when you need it
  • Weight management, tobacco cessation and diabetes programs

Work/Life Balance:

  • Volunteers in Partnership program to match you with volunteer opportunities that support our communities
  • Support for life events such as birth, adoption, marriage or other changes to your family
  • Ergonomics and injury prevention to promote safe work environments
  • Paid time off
  • Disability benefits

Career and Development:

  • Tuition reimbursement to support your education as you tackle your career goals

Awards and Recognition

Healthcare Excellence

We are deeply honored that Providence facilities have been distinguished with national awards and certifications. At Providence Health & Services, our dedication to excellence is evident in the service our people demonstrate every day. Here, you’ll find an environment built on the core values of respect, compassion, justice, excellence and stewardship. They are at the heart of everything we do...and others have noticed.

JD Power and Associates Distinguished Hospital Award for Service Excellence  '100 Best Companies to Work For' -Oregon Business magazine  Cardiac Surgery Excellence Award

'100 Best Companies for Working Mothers' Award  Magnet Hospital for Excellence in Nursing Services - American Nurses Credentialing Center (ANCC)  Five-Star Hospital Award

'100 Top Hospitals' - Solucient  Award of Excellence in Healthcare Quality - Qualis Health  Thomson Reuters '100 Top Hospitals' Award

'Washington's 100 Best Companies' - CEO magazine  'Distinguished Hospital Clinical Excellence 2017

COMPANY SIZE
500 to 999 employees
INDUSTRY
Healthcare Services
FOUNDED
1859
WEBSITE
http://www.providence.org/