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Director External Sales

Blue Cross Blue Shield of Kansas

Wichita, Kansas

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JOB DETAILS
SKILLS
Brokerage, Budget Management, Business Plan, Business Strategy, Coaching, Communication Skills, Compensation and Benefits, Conferences, Cross-Functional, Customer Retention/Renewal, Dental Insurance, Field Sales, Financial Strategy, Fitness, Funding, Health Insurance, Health Plan, Healthcare, Incentive Programs, Insurance Regulations, Interpersonal Skills, Leadership, Maintain Compliance, Market Trend Analysis, Marketing, Performance Analysis, Policy Implementation, Problem Solving Skills, Recruiting Strategy, Regulations, Regulatory Requirements, Relationship Management, Request for Proposals (RFP), Resource Management, Retention Programs, Revenue Growth, Sales, Sales Management, Sales Strategy, Sales Support, Strategic Planning, Team Player, Territory Development, Thought Leadership, Time Management, Training Program, Training/Teaching, Vision Plan, Workforce Planning
LOCATION
Wichita, Kansas
POSTED
9 days ago
Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

Why Join Us?
  • Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
  • FamilyComes First: Total rewards package that promotes the idea of family first for all employees. Paid vacation and sick leave with paid maternity and paternity available immediately upon hire
  • Professional Growth Opportunities: Advance your career with ongoing training and development programs.
  • Dynamic Work Environment: Collaborate with a team of passionate and driven individuals in a work environment that promotes flexibility.
  • Trust and Stability: Work for one of the most trusted companies in Kansas with over 80 years of commitment, compassion and community.
  • Inclusive Work Environment: We pride ourselves on fostering a workplace where everyone is valued and respected.

Benefits & Perks
  • Base compensation is only one component of your competitive Total Rewards package
  • Incentive pay program (EPIP)
  • Health/Vision/Dental insurance
  • 6 weeks paid parental leave for new mothers and fathers
  • Fertility/Adoption assistance
  • 2 weeks paid caregiver leave
  • 401(k) plan matching up to 5%
  • Tuition reimbursement
  • Health & fitness benefits, discounts and resources

Job Summary

The Director, External Sales is responsible for developing and leading the sales and retention strategy for external group clients at Blue Cross Blue Shield of Kansas (BCBSKS). This role is instrumental in driving enrollment growth, client retention, and revenue generation across the state. The Director contributes to the development of both short- and long-term strategic sales plans and oversees the implementation of initiatives through collaboration with brokers, internal teams, and field staff. In collaboration with the Director, Association Health Plans and National and Key Accounts, this position plays a key role in managing relationships, ensuring high levels of service and compliance, and developing strategies that align with corporate goals

What you'll do
  • Develop external sales strategies to meet enrollment, revenue, and retention goals and execute strategy where applicable
  • Develop long-term sales objectives and annual business plans aligned with company growth and strategic targets.
  • Build and maintain strong relationships with brokers, consultants, and group decision-makers.
  • Advocate for clients to ensure consistent, high-quality service.
  • Provide consultative benefits support to both prospective and existing group clients.
  • Resolve complex issues related to group accounts, provider relationships, and benefits administration.
  • Partner with internal departments to implement and administer group policies.
  • Partner cross-functionally to incorporate product and regulatory updates into group policy implementation and communicate clear impacts and next steps to brokers and clients.
  • Oversee responses to Request for Proposal (RFP)s/RFIs and ensures compliance with BlueCard, Blue Cross Blue Shield Association (BCBSA) marketing guidelines, and regulatory requirements.
  • Lead, guide, develop and support Regional Sales Managers and sales staff across the state while monitoring performance, conducting evaluations, overseeing internal training, and implementing coaching strategies consistently.
  • Establish departmental staffing strategy, workforce plans, and resource allocation frameworks to support strategic initiatives; manage corresponding budgets
  • Represent BCBSKS at industry events, conferences, and community functions contributing to thought leadership in the healthcare and benefits space.

What you need

Knowledge/Skills/Abilities:
  • Maintained knowledge of market trends and regulatory updates
  • Exceptional communication, presentation, and interpersonal skills.
  • Ability to develop and communicate complex sales strategies and financial cases.
  • Strong knowledge of health insurance regulations, products, and funding mechanisms.
  • High level of proficiency in sales systems and business technology tools.
  • Strong leadership, problem-solving, and time management skills.
  • Ability to hold up the company's core values: integrity, dependability, service, growth and progress, and courage.

Education, Licensing and Experience:
  • High school diploma or equivalent

About the Company

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Blue Cross Blue Shield of Kansas