Director External Communications
New York, New York Hinge - Marketing Full-time Hybrid Apply for this job
Hinge is the dating app designed to be deleted. In todays digital world, finding genuine relationships is tougher than ever. At Hinge, were on a mission to inspire intimate connection to create a less lonely world. Were obsessed with understanding our users behaviors to help them find love, and our success is defined by one simple metric: setting up great dates. With millions of users across the globe, weve become the most trusted way to find a relationship for all.
About the Role
Hinge is seeking a strategic, creative, and mission-driven Director of External Communications to shape our brands presence in the world. In this role, spanning markets, youll lead Hinges external narrative across media relations, product, tech communications, brand campaigns, executive thought leadership, and data-driven storytelling. This includes external storytelling about how Hinges app and technology work to help people connect - spanning product innovation, user experience, and the philosophy behind our platform.
This leader will deepen understanding of Hinges mission and impact, building trust, visibility, and excitement around how were helping to create a less lonely world. Youll work cross-functionally to ensure our stories are cohesive, authentic, and aligned with Hinges values.
Responsibilities
• Lead our global external communications strategy across brand, product, and tech narratives. • Shape storytelling that highlights Hinges innovation, purpose, and cultural relevance. • Build and maintain strong relationships with key media across tech, lifestyle, and business outlets. • Partner with internal teams across Marketing, Product, Tech, Research, and external agency partners to surface and amplify meaningful stories. • Support executive visibility tied to product innovation and announcements. • Steer consistent messaging throughout external storytelling efforts - helping align messaging across markets. • Guide the transformation of internal research and behavioral insights into compelling earned media stories and reports. • Oversee press bench of trusted experts to tell culturally relevant stories about modern dating that spark real conversations. • Manage consumer listening in support of key business needs. • Analyze the impact of our communications and adjust the strategy based on the insights gained. • Manage a small team and agency partners - fostering clarity, creativity, and accountability. • Stay calm, clear, and grounded during fast-moving or high-pressure moments.
What Were Looking For
8 years of experience in communications, ideally within mission-driven consumer tech. Must have proven experience managing a team with a collaborative, supportive approach. Strong editorial instincts and storytelling skills. Exceptional writing and media pitching skills. Strong collaboration skills across various business functions. Strategic thinker with sound business judgment and analytical insight. Calm, organized, and effective at managing multiple projects simultaneously. Curious about emerging tech, especially AI, and its impact on connection and culture. Culturally engaged and attuned to conversations shaping dating and relationships. Energized by Hinges mission to create a less lonely world.
Salary Range
$197,000 - $235,000 per year. Factors such as scope and responsibilities of the position, candidates work experience, education, training, job-related skills, internal peer equity, as well as market and business considerations, may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment according to a specific city and state if an authorization is granted to work outside of the location listed in this posting.
Benefits
• 401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions, up to a maximum of $10,000 per year. • Professional Growth: Get an annual Learning & Development stipend once youve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6,000 courses, starting your first day. • Parental Leave & Planning: When you become a new parent, youre eligible for 100 paid parental leave, 20 paid weeks for both birth and non-birth parents. • Fertility Support: Youll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible. • Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates - romantic or otherwise. Hinge Premium is also free for employees and their loved ones. • ERGs: We have eight Employee Resource Groups (ERGs) - Asian Unapologetic, Disability, LGBTQIA+, Raices, Women, Nonbinary Parents - that hold regular meetings, host events, and provide dedicated support to the organization and its community.
Core Values
• Authenticity: We share, never hide our words, actions, and intentions. • Courage: We embrace lofty goals and tough challenges. • Empathy: We deeply consider the perspective of others. • Diversity inspires innovation
Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please let your Talent Acquisition partner know. Hinge
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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