Director, ERP

Job Description

You are a seasoned ERP leader (JDE) who is equally experienced on fulfillment center floor, Accounting & Finance leadership team, and in the executive suite. You lead with metrics and structure; you know JD Edwards deeply across both fulfillment and financials, and you are forward-looking about where the platform, the cloud, and AI are heading.

You will own the full JDE application portfolio - everything connected to or embedded in JDE - and lead the team and partners that deliver it:

• The JDE platform & ecosystem - fulfillment (RFSmart, Parcel / shipping, QC Software, warehouse robotics), financials and AP (ScanMan, K-RISE and related), integrations, orchestration, and the surrounding supporting applications.
• The JDE team - functional / business analysts, developers, and finance analysts reporting to you directly.
• End-to-end delivery- JDE projects, enhancements, and support, run with tollgate discipline and clear delivery metrics.
• The vendor ecosystem - managed-service and delivery partners for CNC, DBA, project delivery, and monitoring, governed through clear SOWs and healthy competitive tension.
• Key partnerships- Systems Operations / IT (production, CNC, and the cloud / OCI roadmap run in close partnership), Accounting & Finance, and Fulfillment Center leadership.

Our First Director, ERP Will:

• Own strategy & roadmap - set the JDE strategy and roadmap with key Business stakeholders; translate business priorities into a sequenced, ROI-cased plan aligned with executive leadership.
• Be the accountable owner and face of JDE to the business, the executive team, and externally - one voice for strategy, delivery, and support.
• Lead and develop the team - set clear role expectations, coach the function, restore the embedded fulfillment-center support model, and build bench strength.
• Install delivery discipline - charter business-requirements sign-off solution design estimates structured execution plan-vs-actual tracking, with delivery metrics and spend visibility on every initiative.
• Run projects like a business- ROI-cased, leadership-aligned, and delivered through governed, fixed-price partner engagements where it makes sense, while keeping requirements, context, and platform knowledge in-house.
• Own solutioning across fulfillment and financials / AP - partner with Accounting & Finance in its own language on AP modernization and financial processes, and with the FCs on fulfillment optimization.
• Establish governance & compliance - configuration, change-management, documentation, validation, auditability, and access controls consistent with PCI / SOC 2 and internal standards.
• Remove key-person risk - convert solo dependencies into governed, trainable, resilient managed services, and expand the managed-service model.
• Drive the modernization & cloud roadmap - sequence JDE modernization, the OCI cloud migration, AI / automation, and integration modernization