The Director, ERP, specializing in SAP, leads the strategy, implementation, and ongoing management of SAP ERP systems across the organization. This role requires deep SAP expertise, strong leadership, and a proven ability to deliver ERP initiatives in a fast-paced, growing environment. The position is critical to optimizing business processes, advancing digital transformation, and aligning technology solutions with business objectives.
JOB RESPONSIBILITIES
Strategic Leadership:
- Define and execute an enterprise ERP strategy, with emphasis on SAP solutions that support business objectives.
- Partner with senior leaders to identify opportunities for process improvement, automation, and digital innovation.
- Establish and monitor KPIs to measure ERP performance, business value, and alignment with organizational priorities.
Project Management:
- Lead planning, budgeting, execution, and governance for SAP projects, including upgrades, integrations, and enhancements.
- Direct cross-functional teams to deliver projects on time, within scope, and within budget.
System Optimization:
- Assess and improve SAP capabilities, including SAP S/4HANA, FICO, MM, SD, and PP, to enhance performance and user experience.
- Ensure SAP solutions are scalable, secure, reliable, and compliant with applicable standards and regulations.
Team Leadership:
- Build, lead, and develop a high-performing ERP team, including SAP specialists, developers, analysts, and support resources.
- Promote a culture of collaboration, accountability, innovation, and continuous improvement.
Stakeholder Engagement:
- Serve as the primary liaison among IT, business functions, and external partners for SAP-related initiatives.
- Provide executive leadership with clear updates on ERP performance, project status, risks, and mitigation plans.
Risk Management:
- Identify, assess, and mitigate risks related to SAP implementations, integrations, and ongoing operations.
- Maintain data integrity, cybersecurity, regulatory compliance, and adherence to organizational policies.
Operations Management:
- Implement testing, quality assurance, and change management practices to protect the integrity of the SAP landscape.
- Maintain reliable 24x7 operational availability of SAP systems and related business-critical services.
CORE SKILLS/COMPETENCY REQUIREMENTS
Education:
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field; master's degree preferred.
Experience:
- Minimum of 10 years of ERP management experience, including at least 7 years focused on SAP.
- Proven success leading large-scale SAP implementations, including ECC6 and SAP S/4HANA migrations.
- Experience in manufacturing, distribution, logistics, or similar operational environments preferred.
Technical Skills:
- Strong expertise across SAP modules, including FICO, MM, SD, PP, and WMS.
- Deep understanding of SAP integrations with third-party platforms and enterprise systems.
- Working knowledge of SAP analytics tools and emerging technologies, including AI, IoT, and machine learning.
Leadership Skills:
- Demonstrated ability to lead, develop, and motivate cross-functional teams.
- Excellent communication, negotiation, and stakeholder management skills.
- Strategic, results-oriented leader with strong business acumen and execution discipline.
Certifications:
- SAP Certified Application Professional certification preferred.
- PMP or ITIL certification preferred.