Director, Enterprise Infrastructure

About Us

Located in Morrow, Georgia, Clayton State University is roughly 15 miles southeast of downtown Atlanta. The university offers employees an adaptable, collaborative environment that fosters professional and personal development.

The university is committed to having a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Clayton State offers multiple certificates, Associates, Bachelors, and Masters Degree programs, which currently enroll over 5,500 students in challenging campus and online courses.

Clayton States main campus is situated on 214 beautiful acres in a lakeside setting just minutes from downtown Atlanta, making access to the vibrant metropolitan area swift. The Atlanta-Journal Constitution has named the university a Top Workplace in Atlanta for six consecutive years. The Chronicle of Higher Education also named Clayton State one of 79 higher education institutions across the nation in its list of 2017 Great Colleges to Work For.

Job Summary

The Director of Enterprise Infrastructure provides strategic leadership, operational oversight, and long-range planning for enterprise infrastructure services at Clayton State University. This position leads the Enterprise Infrastructure team and is responsible for the planning, implementation, operation, security, reliability, and continuous improvement of the Universitys core technology infrastructure.

This role oversees enterprise systems, network services, cloud platforms, data center operations, identity and access management, storage, backup and disaster recovery services, and related infrastructure technologies. The Director serves as a trusted advisor to IT leadership, ensuring that infrastructure investments and services align with University priorities, support academic innovation and operational effectiveness, and comply with applicable University System of Georgia policies and other regulatory requirements.

Responsibilities

Strategic Leadership & Technology Planning

• Develop, implement, and continuously refine a comprehensive enterprise infrastructure strategy aligned with University goals and institutional priorities.
• Serve as a senior technology advisor to the VP-IT/CIO on infrastructure strategy, technology risk, emerging trends, and long-term planning.
• Lead the development and management of a multi-year capital technology roadmap, including infrastructure lifecycle planning and technology refresh strategies.
• Identify opportunities to modernize infrastructure services through automation, cloud adoption, simplification, standardization, and operational efficiencies.
• Establish infrastructure standards, architectural governance, and best practices that support scalability, interoperability, resilience, and sustainability.

Enterprise Infrastructure Operations

• Provide leadership and oversight for the Enterprise Infrastructure team, including systems engineering and network services functions.
• Ensure the availability, performance, reliability, and security of core infrastructure services that support University operations.
• Oversee enterprise platforms, including servers, storage, virtualization, cloud services, identity services, backup and recovery systems, and network technologies.
• Direct infrastructure monitoring, capacity planning, service performance management, maintenance planning, and operational documentation.
• Lead efforts to strengthen infrastructure resilience, disaster recovery readiness, and business continuity capabilities.

Cloud, Systems Architecture & Modernization

• Guide cloud strategy, migration planning, and adoption initiatives that improve agility, security, and service delivery.
• Ensure infrastructure architecture supports current and future academic, administrative, and operational requirements.
• Evaluate emerging technologies and recommend solutions that improve reliability, security, cost-effectiveness, and institutional value.
• Promote standardization, automation, and simplification across infrastructure platforms and services.

Cybersecurity, Compliance & Risk Management

• Collaborate with cybersecurity leadership to strengthen the Universitys security posture and protect critical technology assets.
• Ensure infrastructure operations align with applicable USG policies, University policies, and relevant regulatory requirements.
• Support vulnerability management, incident response, disaster recovery testing, and business continuity planning activities.
• Partner with appropriate stakeholders to support compliance with requirements such as FERPA, HIPAA, PCI DSS, GLBA, Red Flags, and related frameworks, as applicable.

Financial, Vendor & Service Management

• Develop and manage infrastructure operating and capital budgets in alignment with institutional priorities.
• Manage vendor relationships, contracts, service agreements, renewals, procurement activities, and technology evaluations.
• Drive IT service management best practices to improve service delivery, operational transparency, and customer satisfaction.
• Use metrics, service standards, and continuous improvement practices to enhance infrastructure performance and accountability.

Leadership, Staff Development & Campus Collaboration

• Recruit, lead, mentor, develop, and retain high-performing technology professionals.
• Foster a culture of collaboration, accountability, innovation, customer service excellence, and continuous improvement.
• Establish performance expectations, support professional growth, and promote effective team communication.
• Collaborate with academic, administrative, facilities, and operational stakeholders on campus technology initiatives.
• Serve as a contributor to University committees, cross-functional planning efforts, and strategic technology projects.

Required Qualifications

• Bachelors degree in Information Technology, Computer Science, Information Systems, Engineering, Business Administration, or a related field, or an equivalent combination of education and experience.

• Minimum of eight (8) years of progressively responsible technology leadership experience.

• Demonstrated experience leading enterprise infrastructure, systems engineering, network operations, or related technology teams.

• Experience developing and implementing enterprise technology strategies, infrastructure roadmaps, and long-range technology plans.

• Strong knowledge of enterprise networking, cloud platforms, virtualization, storage, backup and recovery systems, identity management, and related infrastructure technologies.

• Experience managing technology budgets, contracts, vendor relationships, procurement activities, and service agreements.

• Demonstrated success in leading technology modernization, operational improvement, and organizational change initiatives.

• Strong communication, collaboration, customer service, and stakeholder engagement skills.

• Experience supporting compliance requirements, policy expectations, or regulatory frameworks relevant to enterprise technology environments.

• Commitment to service excellence, operational reliability, security, continuous improvement, and institutional mission support.

Preferred Qualifications

• Masters degree in Information Technology, Computer Science, Business Administration, Public Administration, or a related field.

• Experience working in higher education, the public sector, or similarly complex, service-oriented environments.

• Experience developing and managing 5-to-10-year technology roadmaps and infrastructure lifecycle programs.

• Demonstrated leadership in cloud transformation, digital modernization, infrastructure automation, or enterprise architecture initiatives.

• Experience working within the University System of Georgia or a similar governance environment.

• Knowledge of FERPA, HIPAA, GLBA, PCI DSS, Red Flags, and related compliance standards.

• Industry certifications such as ITIL, CISSP, PMP, CCNP, CCIE, Microsoft Azure, AWS, VMware, or related credentials.

• Proven ability to build, lead, and sustain high-performing technology teams.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Clayton State University will have a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Our statement of core values is adaptability, collaboration, excellence, integrity, and people-centered. Each Clayton State University community member is responsible for demonstrating and upholding these standards. More details on Clayton States Statement of Core Values and Code of Conduct can be found online at https://www.clayton.edu/strategic-plan/mission-vision-values and https://www.clayton.edu/human-resources/current-employees/resources-policies

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation, including a criminal background check demonstrating eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug and alcohol screening. Candidate must disclose potential, actual, or apparent conflicts of interest in compliance.

Offers are made expressly subject to the applicable federal and state laws, statutes, rules, and regulations of this institution and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Equal opportunity and decisions based on merit are fundamental values of Clayton State University and the University System of Georgia (USG). Clayton State University prohibits discrimination on the basis of an individuals age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any Clayton State University program or activity because of the individuals protected status; nor shall any individual be given preferential treatment because of the individuals protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

Other Information

Work Schedule

• Generally, Monday through Friday, 8:00 a.m. to 5:00 p.m.

• Flexible workday start and end times may be available based on operational needs.

• This position is not eligible for remote work.

• Availability for evening and weekend work, project implementations, maintenance activities, and emergency response, as needed.

Clery Disclosure

This position may be considered a Campus Security Authority, CSA. A Campus Security Authority is a Clery-specific term that encompasses certain departments, groups, and individual employees who have a duty to report crimes they become aware of, as defined by the Clery Act.