Director, Digital Services

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Director, Digital Services

Legislative Branch

Library of Congress

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• Summary
• This job is open to
• Duties
• Requirements
• How you will be evaluated
• Required documents
• How to apply

Summary

The Library of Congress shares its vast collections of books, manuscripts, photographs, maps, audiovisual materials, and priceless artifacts to cultivate curiosity and spark imagination. We engage, inspire, and inform Congress and the American people with a universal and enduring source of knowledge and creativity.

We seek highly talented professionals to join a vibrant and collaborative community. Your work here will have lasting impact on the Library and its users well into the future.

Learn more about this agency

Summary

The Library of Congress shares its vast collections of books, manuscripts, photographs, maps, audiovisual materials, and priceless artifacts to cultivate curiosity and spark imagination. We engage, inspire, and inform Congress and the American people with a universal and enduring source of knowledge and creativity.

We seek highly talented professionals to join a vibrant and collaborative community. Your work here will have lasting impact on the Library and its users well into the future.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Washington, DC

1 vacancy

No matching locations found.

Work site options

Telework eligible Yes-Regular Telework Remote job No Relocation expenses reimbursed No Salary $151,661 - $228,000 per year Pay scale & grade

SL 00

Promotion potential 00

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time - Flexitime. Travel Required Not required

Appointment type Permanent - Position

Occupations and job series

• 0340 Program Management

Supervisory status Yes Federal service type This job is in the Excepted Service

Drug test No Security clearance Other

Announcement number VAR003460 Control number 886060800

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Anyone may apply - By law, employment at most U.S. Government agencies, including the Library of Congress, is limited to U.S. citizens. However, non-citizens may be hired, provided that other legal requirements are met and the Library determines there are no qualified U.S. citizens available for the position.

Duties

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This position is located in the Digital Services Directorate (DSD), Discovery and Preservation Services (DPS), Library Collections and Services Group (LCSG).

The Director for Digital Services provides a wide range of analytical, technical, managerial, and advisory functions related to the various programs within DPS and the broader LCSG.

The Director has overall responsibility for the digitization of Library collections for access and preservation, lifecycle management of digital collections, and metadata workflow development and activities. The Director supports DPS's role as business owner of enterprise-wide systems in support of the Library mission to steward and provide access to the collections.

Assignments provide the Director with a wide latitude and considerable responsibility, authority, and discretion in carrying out responsibilities in these areas as well as overall responsibility for improving access to the Library's collections through digitization, digital preservation, and metadata services. The Director works in partnership with service unit leadership, directors, managers, and the Librarys infrastructure offices while coordinating and overseeing highly complex and diverse service unit programs.

Career Showcase

Director, Digital Services Directorate

Thursday, October 1, 2026

1:00 p.m. - 2:00 p.m. ET

This event will be available on Zoom for Government.

Join a live, virtual Career Showcase to learn about an exciting career opportunity directly from senior leaders at the Library of Congress. Simply log on to the link below on Thursday, October 1, at 1:00 p.m. (ET) to learn about the Director, Digital Services Directorate at the Library of Congress. Registration is not required.

To participate anonymously, simply identify yourself as "Anonymous2026" when entering the session.

Please join the webinar on Zoom>>

When: Thursday, October 1, at 1:00 p.m. Eastern Time (US and Canada)

Topic: Library of Congress - Career Showcase | Director, Digital Services Directorate

Telephone: 1-646-828-7666

Webinar ID: 165 265 5043

Request ADA accommodations five business days in advance at (202) 707-6362 or ada@loc.gov.

A recording of the Career Showcase will be available by no later three business days following the event.

As Director, Digital Services, you will:

• Delegate authority for the oversight, administration and operation of the Digital Services Directorate (DSD). Be directly responsible for planning, reviewing, monitoring, and directing programs and operations consistent with the directorate's mission and the Service Unit's goals. Be primarily responsible for the direction and management of large-scale operations, ensuring efficient and effective achievement of specified goals and objectives. Oversee the full range of broad, emerging, and/or critical agency programs or operations required by the service unit.
• Communicate and work closely and collaboratively with the Deputy Librarian for Library Collections and Services, the Associate Librarian for Discovery and Preservation Services, along with service unit directors, and chiefs on (1) the status of different work activities and efforts (2) the execution of the directorate's broad mission, and (3) the implementation of the DPS Directional Plan, along with LCSG's strategic goals and objectives.
• Perform the human resource management functions relative to the staff supervised. Establish performance expectations for directorate staff members and clearly communicate the expectations.
• Serve as the primary advisor on various LCSG and DPS programs and operations, as well as senior staff of the Directorate. Counsel senior management staff and officials at multiple levels of the Library of Congress: senior staff of other Federal, state, and local government agencies; and private sector clients and vendors on Library of Congress matters related to the subject matter area. Advise on the appropriate methods and techniques to use in order to achieve program goals and objectives.
• Develop, plan, and implement, standard practices, policies and guidelines affecting broad, emerging, and/or critical agency programs, especially those related to technology to acquire, manage, and preserve digital collections and metadata.
• Establish and maintain effective working relationships with various high-level individuals, including Library officials, infrastructure unit directors, service unit directors, division chiefs, managers, and their staff in order to advance the programs and objectives of the LCSG.
• The position description number for this position is 390511.
• The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.
• The incumbent of this position will work a Flexitime work schedule.
• This is a supervisory, non-bargaining unit position.
• Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

Requirements

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Conditions of employment

• See requirements listed below under Qualifications Required.

Your resume is important to this application process. It will be reviewed to determine whether you possess the qualifications referenced above. All applicants are required to submit a resume that provides specific information (to include accomplishments, work experience and education/training) that clearly describes what you would bring to the position. The Supervisor leads his/her staff toward meeting the Library's vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library's Supervisory Core Competencies click the following link: https://www.loc.gov/static/portals/careers/documents/loc_supervisor_core_competencies.pdf

Conditions of Employment

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

Qualifications

The competencies below are required for this position. Those marked with a double asterisk () are considered the most critical competencies for this position.

A candidates resume must show a proven record of accomplishment that clearly demonstrates he or she has:

(1) Knowledge of the principles, concepts and techniques of modern librarianship as it relates to new and emerging information technologies: The successful candidate has applied professional knowledge of library and information management principles, concepts and techniques to manage library functions and envision digital services to support library programs in a research library setting; has knowledge of various format and content needs related to the creation, description, organization, and provision of access to digital collections. Knowledge of and experience with systems, workflows and services that address the following: 1) metadata for digital collections; 2) evaluation of workflows and strategies to organize and make digital content accessible at scale; 3) digitization of cultural heritage collections; and 4) providing leadership for digital content management.

(2) Ability to build coalitions and professional networks: The successful candidate has identified, built and maintained relationships and professional networks to gain support and commitment from scholars and other learners; the publishing and creative community; and colleagues in the library and archival field. This includes: 1) participating in and representing the institution at professional association meetings; 2) working collaboratively with other departments, agencies and organizations to further agency goals and objectives; 3) establishing cordial relationships with donors and potential donors to obtain additions to Library collections; and 4) working with the archival and research library community to identify trends and issues related to the collections and services of the Library.

(3) Ability to supervise, develop and lead a cultural heritage workforce: The successful candidate has supervised and managed a workforce including: 1) establishing realistic yet challenging goals and standards; 2) supplying regular, constructive feedback, mentoring to assist staff in attaining their goals; 3) incorporating active participation of staff in planning, decision making and team building; 4) identifying skills and abilities of staff and any skill gaps in the workforce for current and future needs; 5) providing opportunities for training and career advancement; 6) hiring staff; 7) addressing performance and disciplinary matters; 8) communicating performance expectations; 9) conducting timely and periodic performance evaluations; 10) ensuring tasks are appropriately delegated and satisfactorily completed; and 11) creating and embracing an environment fostering fairness, integrity, and honesty focused on ongoing improvement to self and others and to customer service.

(4) Ability to apply transformational leadership skills: The successful candidate has experience as a transformational leader in a digital or information technology domain who identifies problems and opportunities with others and builds coalitions and teams to execute the work to affect change. This includes 1) using systems-thinking to identify potential focus areas and accomplishing objectives, 2) breaking down the goal to actionable tasks, and 3) building the coalitions and teams necessary to execute.

(5) Ability to communicate in writing and review and assess the writing of others: The successful candidate has prepared a variety of clear, cogent, accurate, well-organized, and understandable complex and specialized documents related to the work of the position, such as: 1) funding proposals, 2) policies, 3) program goals and objectives, 4) business plans, 5) budget justifications, 6) research papers, 7) performance management documents/evaluations, and 8) other reports. This includes the ability to target an audience and shape communications so that they are appropriate and specific to technical and administrative activities.

(6) Ability to present information orally through briefings, consultations, and other presentations: The successful candidate has the ability to convey analysis and information orally through briefings, consultations and other presentations, in both planned and extemporaneous situations. This included shaping the appropriate amount, form, depth and level of detail, and content of information to the needs of the receiver/audience.

(7) Ability to communicate effectively other than in writing: The successful candidate has effectively expressed ideas and recommendations other than in writing in various settings to peers, staff, managers, supervisors, and external audiences to both provide and seek information. This includes actively listening to or understanding communicated information and answering questions thoughtfully and completely.

Additional information

All initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period. In addition, all newly appointed Senior Level executives, from outside the Library as well as from within, must serve a one year probationary period in accordance with the Library of Congress Regulations (LCRs) 9-1610 Senior Level Executive System.

The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Librarys Office of Equal Employment Opportunity at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

The selected applicant will be required to file a financial disclosure statement with the House of Representatives, U.S. Congress, in accordance with the provisions of Public Law 95-521, the Ethics in Government Act of 1978.

Are you a veteran? Please indicate the type of veterans preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans Preference will not be considered in the application process.

For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section 8.5, at: Senior Level Merit Selection Plan.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Library of Congress will evaluate applicants using the information provided in your resume. Reviews are intended to explore applicants experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection. For Senior Level positions, applicants do not need to respond to specific competency questions but will be requested to answer one question related to how they became aware of this job opportunity.

You may preview questions for this vacancy.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

• Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.
• Your SF-50 shows a federal position youve held, grade level and duty location. Your SF-50 can support position changes, conversions or separation for employment eligibility.
• Transcripts may support your qualifications for a federal job and can include high school, college or other schools.

Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Librarys Office of Equal Employment Opportunity Office at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

Please carefully follow all instructions under the How to Apply tab to ensure that you are considered for the position.

Please note, there is no page restriction to your resume, and you are allowed to upload a resume longer than two pages in the resume section within the application process. When the application system prompts, please proceed to the agency site to complete your application.

Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.

Step 2: Review the Job Announcement. We recommend you go to the Qualifications and Evaluations section of the job announcement to review the qualifications listed to ensure that your resume reflects your accomplishments in those areas.

Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.

Step 4: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date.

Agency contact information

Customer Service Center

Phone 202-707-5620 Fax 000-000-0000 Email JobHelp@loc.gov Address LIBRARY OF CONGRESS

101 Independence Ave. SE

Washington, District of Columbia 20540

United States

Next steps

Please review our evaluation process under Qualifications and Evaluations. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

• Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.
• Your SF-50 shows a federal position youve held, grade level and duty location. Your SF-50 can support position changes, conversions or separation for employment eligibility.
• Transcripts may support your qualifications for a federal job and can include high school, college or other schools.

Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Librarys Office of Equal Employment Opportunity Office at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

Please carefully follow all instructions under the How to Apply tab to ensure that you are considered for the position.

Please note, there is no page restriction to your resume, and you are allowed to upload a resume longer than two pages in the resume section within the application process. When the application system prompts, please proceed to the agency site to complete your application.

Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.

Step 2: Review the Job Announcement. We recommend you go to the Qualifications and Evaluations section of the job announcement to review the qualifications listed to ensure that your resume reflects your accomplishments in those areas.

Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.

Step 4: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date.

Expand Hide how to apply

Agency contact information

Customer Service Center

Phone 202-707-5620 Fax 000-000-0000 Email JobHelp@loc.gov Address LIBRARY OF CONGRESS

101 Independence Ave. SE

Washington, District of Columbia 20540

United States

Next steps

Please review our evaluation process under Qualifications and Evaluations. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Library of Congress

The Library of Congress serves the Congress in fulfilling its duties and preserves and promotes knowledge and creativity for the benefit of the American people. It is the nations oldest federal cultural institution and the worlds largest library, with more than 158 million items in its physical collections (including books, manuscripts, prints, photos, film, video, and sound recordings) and over 37 million items online. Located on Capitol Hill in Washington, D.C., the Library is the home of the U.S. Copyright Office, the Congressional Research Service (CRS), the Law Library of Congress and the National Library Service for the Blind and Physically Handicapped.

Agency contact information

Customer Service Center

Phone 202-707-5620 Fax 000-000-0000 Email JobHelp@loc.gov Address LIBRARY OF CONGRESS

101 Independence Ave. SE

Washington, District of Columbia 20540

United States

Summary

The Library of Congress shares its vast collections of books, manuscripts, photographs, maps, audiovisual materials, and priceless artifacts to cultivate curiosity and spark imagination. We engage, inspire, and inform Congress and the American people with a universal and enduring source of knowledge and creativity.

We seek highly talented professionals to join a vibrant and collaborative community. Your work here will have lasting impact on the Library and its users well into the future.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Washington, DC

1 vacancy

No matching locations found.

Work site options

Telework eligible Yes-Regular Telework Remote job No Relocation expenses reimbursed No Salary $151,661 - $228,000 per year Pay scale & grade

SL 00

Promotion potential 00

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time - Flexitime. Travel Required Not required

Appointment type Permanent - Position

Occupations and job series

• 0340 Program Management

Supervisory status Yes Federal service type This job is in the Excepted Service

Drug test No Security clearance Other

Announcement number VAR003460 Control number 886060800

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