Product Design Director, Card Servicing and Support Platform Design Discover Financial Services
New York, NY10 days ago
- $230,400–$263,000 Per Year
Highlights
While embedded in Design, the role operates across Merchandising, Product Development, Production, Sourcing, Planning, and other cross-functional partners to ensure design intent is clearly communicated and executed. This role owns the operational backbone of the Design team—partnering closely with the VP of Design and the broader team to manage seasonal workflows, timelines, tools, meeting outputs, and key milestones.
Numbers & Facts
| Location | New York |
| Industry | All |
| Company Size | 10,000 employees or more |
| Website | http://www.gap.com |
Description
About the Role
The Director of Design Studio Operations drives clarity and execution across the Accessories design organization. This role owns the operational backbone of the Design team—partnering closely with the VP of Design and the broader team to manage seasonal workflows, timelines, tools, meeting outputs, and key milestones.While embedded in Design, the role operates across Merchandising, Product Development, Production, Sourcing, Planning, and other cross-functional partners to ensure design intent is clearly communicated and executed. The goal is to elevate how Design operates and to strengthen how it partners across the Accessories cross-functional team.
What You'll Do
Creative Operations & Process Ownership
Lead and drive predictable, efficient, and scalable design execution across seasonal workflows, timelines, milestones, and decision points.
Own Design priorities, inputs, deliverables, follow-ups, and communication across the Accessories cross-functional team.
Proactively identify and resolve process, communication, and execution gaps that impact the team's effectiveness, speed, and delivery.
Translate creative direction into clear documentation, decks, recaps, and meeting outputs.
Lead the organization and evolution of seasonal design decks, collaborative tools, materials, trim, and color resources.
Ensure design intent—materials, trims, color, and development priorities—is captured and communicated.
Lead preparation for key design reviews, milestone meetings, and cross-functional touchpoints.
Act as the connective tissue between Design and cross-functional partners—Merchandising, Product Development, Production, Sourcing, Planning, and related teams.
Own agendas, attendees, recaps, action items, and follow-ups for key design-related meetings.
Continuously refine ways of working to improve speed, clarity, and cross-functional alignment.
Who You Are
Exceptional organizational leadership and follow-through
Strong strategic communication and documentation skills
Ability to create structure in fast-moving, ambiguous environments
Strong understanding of the design process and how Design connects to product development
Ability to influence and keep cross-functional partners aligned
Strategic problem-solving skills with the ability to anticipate risks, and drive resolution to protect product pipeline deliverables
Strong attention to detail
Executive presence and comfort working with senior Design leaders and cross-functional teams
About Company
Doris and Don Fisher opened the first Gap store in 1969 with a simple idea -- to make it easier to find a pair of jeans and a commitment to do more. Over the last 46 years, the company has grown from a single store to a global fashion business with five brands -- Gap, Banana Republic, Old Navy, Athleta and Intermix. Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.
Many companies work to improve their services and businesses every day by using GAP Testers who anonymously go into various places and report back to the companies on everything from cleanliness, customer service to quality control. Being a tester is a very flexible, fun job with lots of benefits.
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