DirectorData, AI & Enterprise Business Systems
Location: Richmond, Indiana
Work Schedule: 9:00 AM–5:00 PM EST
Work Arrangement: Hybrid
Reports To: VP/CIO
Position Overview:
We Are seeking a strategic and technically experienced Director of Data, AI & Enterprise Business Systems to lead the people, platforms, and practices supporting data, analytics, automation, AI governance, and enterprise business systems.
The Director will oversee a multidisciplinary portfolio spanning data and AI governance, data engineering and architecture, enterprise analytics including Epic Cogito, application integration, robotic process automation, test automation, and the Workday ERP platform.
The role is approximately 70% strategic leadership and 30% hands-on technical depth, working closely with clinical, operational, financial, HR, IT, Information Security, and executive stakeholders to improve decision-making, strengthen governance, reduce manual effort, and increase trust in enterprise data and systems.
Key Responsibilities:
- Develop and communicate the strategic roadmap, annual goals, and objectives for data, AI, automation, analytics, and enterprise systems.
- Build and champion an Analytics & Insights Center of Excellence.
- Lead cross-functional prioritization across business, clinical, and IT stakeholders.
- Establish and manage enterprise data governance, including data definitions, ownership, stewardship, retention, and data classification.
- Govern the intake, review, documentation, monitoring, and retirement of AI and machine learning models used for clinical and operational decisions.
- Partner with Information Security on access controls, minimum-necessary requirements, and third-party data sharing.
- Direct data engineering, data platforms, data architecture, enterprise data warehousing, and data archiving.
- Own data pipeline reliability, load schedules, source-system inventories, data flows, and downstream dependencies.
- Lead clinical and business analytics, including reporting, dashboards, self-service analytics, advanced analytics, and data science.
- Own the Epic Cogito environment, including Caboodle and Clarity, report certification, and analyst enablement.
- Ensure consistent and accurate reporting across Finance, Quality, Operations, and other business functions.
- Support regulatory, quality, and value-based care reporting requirements.
- Lead application integration and interface operations, including new builds, upgrades, monitoring, and troubleshooting.
- Establish integration standards covering HL7, FHIR, and APIs.
- Develop and manage the organization's RPA program, including process intake, development, deployment, and production support.
- Lead automated testing and regression testing for enterprise applications, including Epic and Workday release cycles.
- Own the Workday ERP platform roadmap, release adoption, configuration governance, security model, reporting, Prism content, and data feeds.
- Partner with Finance, Human Resources, and Supply Chain on Workday-related business processes.
- Provide coaching, mentoring, and strategic direction to managers and individual contributors.
- Build cross-training and succession plans to ensure operational continuity across enterprise platforms.
- Lead cross-functional projects from initiation through delivery and maintain quality throughout the project lifecycle.
- Serve as an escalation point for complex production issues and manage stakeholder expectations.
- Oversee change management and release governance across the portfolio.
- Manage budgets, vendors, contracts, licensing, renewals, and technology investments across data, analytics, AI, RPA, and Workday.
Requirements