Director, Customer & Market Growth

Reports to: President, North America   

Location: North Ridgeville, Ohio   

Function: Commercial Leadership, Product Strategy, Growth

About Beckett Thermal Solutions

Beckett Thermal Solutions^® is a global pioneer of combustion technologies, partnering with OEM customers to solve complex engineering and manufacturing challenges. Through creative problem-solving and concurrent engineering, we help customers move faster, differentiate their products, and create first-to-market advantages across a diverse mix of products and industries.

We are more than a manufacturer of unique technology. We care about relationships, technical collaboration, and succeeding together to provide warmth for a better tomorrow.

Job Description

Growth Strategy and Market Development

Own the North America growth roadmap, including priority markets, applications, customers, adjacencies, partnerships, and potential acquisition opportunities.

• Develop a prioritized growth roadmap with clear targets, timelines, and accountability.
• Build market, customer, competitive, and regulatory insight to guide where Beckett Thermal Solutions should invest, partner, build, or exit.
• Translate market intelligence into actionable commercial, product, and customer plans.

Commercial Excellence and Customer Relationships

Lead a disciplined, scalable commercial model that supports customer focus, pricing, pipeline visibility, forecasting accuracy, and margin performance.

• Expand and create new strategic relationships with OEM and channel customers in HVAC, thermal systems, combustion, and adjacent engineered-product markets.
• Advance pricing, pipeline, forecasting, and margin-management processes.
• Align commercial execution with engineering, operations, supply chain, product management, and finance.

 Product Strategy and Business Planning

Partner with technical and business leaders across the enterprise to ensure product and investment decisions are grounded in customer needs, competitive dynamics, regulatory trends, and attractive growth opportunities.

Qualifications

Required Experience

• 15+ years of experience in industrial, HVAC, heating, combustion, thermal systems, engineered products, or related manufacturing markets.
• Prior Director or equivalent commercial leadership experience.
• Proven success identifying, prioritizing, and converting profitable growth opportunities.
• Experience developing OEM customer relationships, influencing specifications, and selling technical or engineered solutions.
• Strength in multiple areas including business development, technical sales, product management, commercial excellence, market strategy, pricing, or channel development.
• Strong cross-functional leadership with engineering, operations, supply chain, finance, and global teams.

Preferred Experience

• Experience building and scaling a commercial organization.
• Exposure to adjacent market entry, M&A, strategic partnerships, & new channel development.
• Experience in North American HVAC OEM, thermal systems, combustion, or engineered component markets.

Education

• Bachelor’s degree in business, engineering, or a related field required.
• Engineering background or strong technical acumen strongly preferred; MBA desirable.

Why Join Us

This is an opportunity to help scale the commercial and market-development capabilities of a technical manufacturing business with strong customer relationships, meaningful growth potential, and a clear role serving leading equipment manufacturers across North America.

If you are a growth-oriented commercial leader who understands engineered products, OEM relationships, and the discipline required to convert market opportunities into profitable execution, we invite you to explore this role.