Agency:
Flywheel
Job Function:
Consulting
Job Subfunction:
Business and Change Consulting
Job Description:
About Flywheel
Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.
The Opportunity
We are looking for a leader to join our Directors team, who will focus on team development and support; client retention and growth; and development of Flywheel’s further expansion as the leading Digital Commerce Solution. This role requires proven Commerce experience (Media and Retail, though we appreciate and anticipate you might have a strength in one vs the other), strong people management and leadership skills, and a passion for working with clients at executive levels, from business acquisition through to ongoing growth and development.
This role will work alongside the current Commerce Leadership team across all media and retail functions, and must be filled by someone who is self-motivated, collaborative and results oriented, working under expectations set by executive management. The goal for this role is to help grow our client’s business across all media opportunities, retain clients and assist in developing our internal team.
What You Will Do:
Build and maintain strong client executive relationships to foster long term partnerships, and prospect referrals, while identifying ways to drive incremental value to clients and fostering an environment for candid partnership feedback
Oversee multiple client teams providing guidance in ensuring strong performance against client goals and identifying and resolving any client issues
Identify opportunities to grow revenue with existing clients, that are consistent with client growth objectives and in their best interests
Jointly oversee and implement the strategy of Flywheel Digital considering how best to scale in an effective and efficient way.
Act as a brand ambassador for Flywheel both internally by sharing market insight, trainings, etc. and externally through participating in business development, conferences, webinars, share groups and more
Ensure team has the training, resources and ongoing professional development they need to succeed personally and professionally as they deliver value to our clients everyday
Maintain team morale and motivation as we operate in a hybrid work environment
Constantly seek ways to improve team’s operating efficiency, optimizing time spent vs. quality of delivery, while maintaining work/life balance across the team
Contribute to all hiring, team structuring, and account resourcing decisions in the team
Travel required, based on client needs
Who You Are:
8+ years of eCommerce experience across Digital Commerce retailers & intermediaries, or in a similar industry and role
An expert in the fundamentals of Commerce (search, display, video, content, promotion, etc.)
Proven track record prioritizing in a fast-paced environment with competing internal and external priorities
Team player with a genuine desire to contribute to the overall success of Flywheel
Team management experience, with demonstrated leadership, mentoring and coaching skills
Strong business acumen, problem solving & analytical skills
Excellent communication and organizational skills
Results driven with strong customer focus
Experience in presenting and influencing at Executive level
Ability to quickly adapt to changing environments
Bias for action and ability to achieve objectives and goals with optimistic energy and tenacity to defeat barriers
Proactive and independently motivated
Working at Flywheel
We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.
We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
Competitive paid time off, including annual leave plus paid public holidays
Great learning and development opportunities
Benefits that help you live your best life
Parental leave and benefits
Volunteering opportunities
If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
So you know: The hired candidate will be required to complete a background check
Learn more about us here: Life at Flywheel
The Interview Process:
Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.
Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.
Inclusive Workforce
Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.
For more information about what data we collect and how we use it, please refer to our Privacy Policy.We leverage AI technology to streamline our hiring workflow, though all candidate decisions are made by our Talent Acquisition Team. This position is for an existing vacancy.
IMPORTANT ALERT: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, click here.
Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms.
$175,000 - $190,000 USD
Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.
Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.
Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice
For US Job Seekers:
It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.