Highlights
Demonstrated experience may be gained from prior operational management and/or leadership roles, through completion of college degrees, or a combination of applicable professional and educational experiences. From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Numbers & Facts
| Location | Oklahoma City, OK |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1986 |
| Website | https://www.mercy.net/ |
Description
Find your calling at Mercy!
The Director of Operations is responsible for overseeing the operations of hospitals and/or clinics, ensuring efficient service delivery and promoting a collaborative work environment. Key duties include implementing strategic plans, managing budgets, ensuring compliance, and enhancing patient experience. The role involves tracking performance, reporting, and driving process improvements, all aligned with Mercy's mission and vision.
Position Details:
Minimum Qualifications:
Experience:
- Five (5) years' experience demonstrating capabilities and success applicable to the role. Demonstrated experience may be gained from prior operational management and/or leadership roles, through completion of college degrees, or a combination of applicable professional and educational experiences.
Skills, Knowledge Abilities:
- Strong leadership and team-building skills
- Excellent communication and interpersonal skills
- Strategic and analytical skills
- Financial acumen and budget management
- Knowledge of healthcare regulations and compliance
- Ability to drive process improvements and enhance operational efficiencies
- Advanced knowledge of healthcare operations and patient-centered care practices
- Knowledge of resource management and continuous improvement methodologies
Education: High school diploma or equivalent.
Preferred Qualifications:
- Education: Bachelor's or master's degree in business administration, operations management, healthcare administration, or a related field.
- Experience: Ten (10) years of experience in healthcare operations management. Proven track record in managing complex operations and leading teams to success.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
keyword(s): Healthcare Director, Operations Director, Oncology Director
About Company
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.