Director, Client Partner

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Director, Client Partner

Remote in United States of America: San Francisco

Client Partnership

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Drive strategic growth and client success as a Director, Client Partner at EPAM. Youll manage a portfolio of strategic accounts, identify expansion opportunities, and orchestrate solutions that address client challenges while building lasting partnerships across stakeholders.

EPAM values every role in driving innovation. With a focus on professional development, inclusive teamwork, and meaningful work, youll play a vital part in shaping solutions that transform industries worldwide.

Req# 997750596

Responsibilities

• Manage a portfolio of accounts with $5-15 million P&L responsibility, developing strategic relationships with key stakeholders across client organizations

• Identify growth opportunities by mapping client initiatives, challenges, and goals to EPAMs technology solutions and capabilities

• Collaborate with sales teams to develop compelling go-to-market materials, outreach plans, and follow-up strategies

• Serve as the primary point of contact for escalations and delivery issues, ensuring client satisfaction and project success

• Strategically position EPAMs offerings against competitors while advocating for innovative solutions, including AI, cloud migrations, and digital transformation

• Orchestrate cross-departmental business opportunities by understanding client organizational structures and building relationships with diverse stakeholders

• Identify and articulate the business value delivered through EPAMs initiatives

Requirements

• Proven experience managing technological accounts with demonstrated success in account growth and retention

• Experience selling and managing transformation projects in areas such as digital, e-commerce, data analytics, cloud migrations, and/or AI implementations

• Strong understanding of how to position AI solutions within client environments and business contexts

• Excellent communication and relationship-building skills with the ability to engage stakeholders at various organizational levels

• Strategic mindset with the ability to map client initiatives to appropriate solutions and identify growth opportunities

• Business acumen to manage P&L responsibilities and drive profitable account growth while maintaining client satisfaction and business value

• Evident ability to leverage AI solutions in delivering Client Partner work