JobID: 82250
Category: Client Enablement
JobSchedule: Full time
Posted Date: 2026-10-20T19:31:50+00:00
JobShift: Day
Base Salary Min: 130000
We're seeking a future team member for the role of Director - Head of Americas Client Enablement to join our Global Payments & Trade, Global Client Enablement team. This role is located in Pittsburgh, PA or Lake Mary, FL
In this role, you'll make an impact in the following ways:
- Manage department activities, providing suitable resources (including VP+ level direct staff)
- Provide consultation to Relationship Management/ Sales and Clients on processes and practices
- Strategize, implement, and oversee processes for increased productivity and growth
- Design daily operational programs that achieve organizational objectives
- Establish and grow relationships with relevant internal and external partners
- Establish cost parameters and manage overall P&L for department
- Create and maintain plan for forecasting, targeting, and attaining Client Enablement goals
- Supervise employee productivity and provide internal processes for improved efficiency
- Provide data analytics of sales, distributors, and partners to relevant management teams
- Work with managers to develop long-term strategic initiatives
- Participate in development of competitor analyses and implementations strategy
- Support customer-facing operations, including sales, marketing, and product
To be successful in this role, we're seeking the following:
- Bachelors degree or the equivalent combination of education and experience is required
- 10+ years of total work experience and at least 5+ years of people management experience preferred
- External client facing experience (Implementations, Service, Sales, Consultation, etc.)
- Strong ability with database and information systems software
- Experience in data analysis
- Strong presentation skills
- Ability to work in an office environment 4-5 days a week