Director, Change Management

Overview

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, "to substitute for." When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There's nothing ordinary about a typical day here, take a look for yourself: https://share.vidyard.com/watch/VfMVtWsvT1pn4T6nvUZxn1.

We are a Jackson Healthcare company and we are now the third largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The Director, Change Management will serve as the enterprise-wide architect of organizational change strategy at LocumTenens.com. This role leads the design, governance, and delivery of change strategy across the full corporate transformation portfolio, ensuring that large-scale initiatives are adopted with speed, discipline, and lasting impact. The Director translates enterprise strategy into actionable change architecture-shaping how the organization moves, adapts, and sustains transformation at scale.

Operating at the intersection of enterprise strategy and organizational effectiveness, the Director, Change Management owns the end-to-end change agenda for LocumTenens.com's transformation program. This role is responsible for setting standard for how change is led across the organization-driving portfolio-level change strategy, establishing governance and methodology, and serving as a trusted advisor to portfolio leadership. The Director ensures transformation investments deliver sustained adoption, measurable value, and a culture capable of continuous change.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Change Strategy & Transformation Architecture - 45%

• Owns the enterprise change strategy for LocumTenens.com's transformation portfolio, including the frameworks, governance model, and methodology that govern how all change initiatives are planned, sequenced, and executed.

• Leads enterprise-wide stakeholder impact analysis, organizational readiness assessment, and change saturation management to protect the organization's capacity and accelerate value realization across concurrent initiatives.

• Drives Enterprise Change Communication Strategy:

• Sets the strategic direction for enterprise-wide change communications, ensuring all messaging connects transformation initiatives to business strategy, leader expectations, and individual impact across every level of the organization.

• Governs a portfolio-level communication calendar, ensuring coordinated cadence, executive voice alignment, and audience-tailored messaging across all transformation workstreams.

• Partners with senior leaders and communications teams to ensure transformation narratives are compelling, consistent, and reinforced at every channel and touchpoint.

• Directs Organizational Enablement Strategy:

• Advises the development of training content, performance support tools, and enablement of resources that accelerate adoption across the full transformation portfolio.

• Governs Portfolio-Level Change Execution:

• Establishes and governs enterprise change networks, champion programs, and real-time adoption feedback mechanisms that surface resistance and create grassroots momentum at scale.

• Designs and facilitates executive workshops, cross-functional sessions, and stakeholder alignment forums to build organizational ownership of transformation direction and outcomes.

• Ensures all change strategies are appropriately scoped, resourced, and governed relative to initiative complexity, organizational risk, and transformation ambition.

• Directly leads change strategy for the highest-priority transformation initiatives, serving as change advisor while building the internal change capability of project teams, sponsors, and people leaders across the enterprise.

Enterprise Transformation Governance & Executive Partnership - 40%

• Serves as the executive change partner to the PMO and C-suite, establishing change governance standards and embedding change strategy as a core discipline across the full transformation lifecycle-from initiative intake and planning through delivery, adoption, and sustained benefits realization.
• Defines and owns change strategy for the most critical enterprise-wide initiatives, ensuring strategic alignment with business objectives, executive expectations, and organizational priorities across the transformation agenda.
• Architects enterprise change roadmaps that sequence, prioritize, and balance transformation demands across a complex portfolio of concurrent initiatives, actively managing change saturation risk and organizational capacity constraints.
• Owns enterprise change reporting and analytics-delivering executive-ready readiness, adoption, and risk insights to steering committees and senior leadership to inform decision-making and course correction.
• Advises the executive team, project sponsors, and portfolio leaders on change strategy, organizational risk, and adoption tradeoffs-functioning as a trusted strategic advisor who shapes transformation decisions and protects delivery outcomes.

Leadership, Talent Development & Organizational Change Maturity - 15%

• Coaches and advises C-suite leaders, executives, and senior sponsors on their visible roles as transformation leaders, to sustain large-scale change.
• Owns the evolution of LT's enterprise change management methodology, standards, and toolkits-building institutional capability in partnership with HR, the PMO, and senior leadership to make change a core organizational competency.

SECONDARY FUNCTIONS (IF APPLICABLE)

• May work on special projects or other duties as assigned

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• Contributes to budget planning, manages elements
• Subject matter expert, may serve as a formal mentor for less experienced associates
• Ability to provide leadership

QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

• Bachelor's degree in business, organizational development, communications, or a related field; Master's degree or MBA preferred
• 10+ years of progressive experience in organizational change management, with at least 3 years leading enterprise-wide transformation programs; consulting, PMO, or transformation office experience strongly preferred
• Demonstrated experience setting change strategy at the portfolio level; Prosci, CCMP, or equivalent change management certification strongly preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to adhere to and exhibit the Company Values at all times
• Deep expertise in enterprise change management methodologies (Prosci/ADKAR, Kotter, McKinsey, or equivalent) and proven ability to tailor frameworks to large-scale transformation contexts
• Demonstrated ability to lead through ambiguity, drive decisions with incomplete information, and adapt strategy in real time across dynamic, fast-paced transformation environments
• Executive-level communication and storytelling skills; ability to influence and align senior stakeholders, translate complex change dynamics into strategic narratives, and build organizational confidence in transformation direction
• Advanced analytical skills with the ability to leverage adoption data, change metrics, and organizational health indicators to drive enterprise decisions and demonstrate transformation ROI
• Proven ability to build trust and influence at the executive level; able to challenge thinking, navigate organizational politics, and drive alignment across competing priorities and stakeholders
• Exceptional facilitation, executive coaching, and influence-without-authority skills; able to mobilize action across complex organizational structures
• Demonstrated ability to govern and prioritize a complex portfolio of transformation initiatives, managing change interdependencies, organizational capacity, and strategic tradeoffs simultaneously
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Ability to consistently meet goals, commitments, and deadlines
• Strong attention to detail
• Ability to work with sensitive information and maintain confidentiality

KEY COMPETENCIES REQUIRED

• Communicates Effectively
• Customer Focus & Teamwork
• Quality & Results-Oriented
• Decision Making
• Resourceful & Tenacious
• Develops Self
• Technical Skills
• Innovative

PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS

• Typical office environment - sedentary with typing, writing, reading requirements. May be able to sit or stand.
• Speaking, reading, writing, ability to use a telephone and computer
• Ability to exert up to 10 lbs. of force occasionally
• Ability to interpret various instructions
• Ability to deal with a variety of variables under only limited standardization
• No travel required

What is in it for you

Company-paid benets (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).

Healthcare benet options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).

Paid parental leave.

Company sponsored 401k plan with company matching.

PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.

Tuition reimbursement for continuing education.

An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

Disclosures

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.