Director, Case Management & Social Health

Central City Health is committed to enabling every patient in our community to thrive through the delivery of high-quality, integrated, and patient-centered care. The Director, Case Management and Social Health provides leadership and operational oversight for an integrated case management workforce spanning behavioral health, housing, community health, outreach, and social support services. The Director leads care coordination and service navigation across programs to promote continuity of care, reduce fragmented service delivery, and ensure individuals with complex needs receive coordinated, person-centered support. This role oversees case management operations, workforce performance, caseload management, and program fidelity while collaborating with clinical, housing, and organizational leadership to address social determinants of health and improve patient outcomes.

Central City Health is committed to enabling every patient in our community to thrive through the delivery of high-quality, integrated, and patient-centered care. The Director, Case Management and Social Health provides leadership and operational oversight for an integrated case management workforce spanning behavioral health, housing, community health, outreach, and social support services. The Director leads care coordination and service navigation across programs to promote continuity of care, reduce fragmented service delivery, and ensure individuals with complex needs receive coordinated, person-centered support. This role oversees case management operations, workforce performance, caseload management, and program fidelity while collaborating with clinical, housing, and organizational leadership to address social determinants of health and improve patient outcomes.

Education/Experience

• Master''s degree in social work, public health, or related field; Michigan LMSW or equivalent licensure preferred (though this role''s clinical supervision authority sits with Clinical Supervision & Practice, not this seat).
• Minimum 5 years leadership experience spanning case management, care coordination, or social services, ideally across both behavioral health and housing/SDOH contexts.
• Demonstrated experience managing organizational change.
• Familiarity with IPS Supported Employment fidelity, HUD housing program requirements, and 42 CFR Part 2 confidentiality boundaries for any SUD-adjacent case management work.
• BLS certified required.

For consideration, email your updated resume to: Recruiting@centralcityhealth.com