NOW HIRING: DIRECTOR

Restaurant Operations & Leadership | Chick-fil-A Trinity Mills | Carrollton, TX

Leadership is influence, stewardship, and service.

At Chick-fil-A Trinity Mills, we believe great leaders do more than manage shifts. They develop people, build strong teams, take ownership of results, and create an environment where others can succeed.

Our vision is to leave a lasting impact on our team, our guests, and our community.

We are looking for a motivated, dependable, and people-focused Director who is passionate about operational excellence, leadership development, and making a meaningful impact.

This is a hands-on leadership position. The majority of each day will be spent working alongside our Team in restaurant operations, coaching leaders, developing Team Members, identifying opportunities for improvement, and ensuring an exceptional guest experience.

We're not looking for someone who simply wants a management title. We're looking for someone who wants to lead, grow, and make a difference!

What You'll Do

LEAD RESTAURANT OPERATIONS

• Provide hands-on leadership during daily restaurant operations, including opening, mid-shift, and closing responsibilities.
• Ensure operational excellence in food safety, food quality, speed of service, cleanliness, and guest hospitality.
• Identify operational challenges, make sound decisions, and implement solutions that improve performance.
• Maintain Chick-fil-A operational standards and consistently execute restaurant systems and procedures.
• Adapt to changing business needs while maintaining a positive, productive environment.

DEVELOP PEOPLE & BUILD STRONG TEAMS

• Coach, encourage, and develop Team Leaders and Team Members.
• Provide meaningful feedback, recognize strong performance, and address opportunities for improvement.
• Build a culture of trust, teamwork, accountability, and continuous improvement.
• Identify and develop future leaders.
• Lead by example, demonstrating humility, integrity, and a genuine desire to serve others.

TAKE OWNERSHIP OF RESULTS

• Understand restaurant goals, performance metrics, and Critical Success Factors.
• Monitor performance, identify opportunities, and create actionable plans for improvement.
• Communicate expectations clearly and follow through on commitments.
• Partner with the Executive Leadership Team to execute restaurant initiatives and achieve business goals.
• Demonstrate sound judgment, personal accountability, and an ownership mindset.

STRENGTHEN OUR CULTURE

• Model our Core Values of Trust, Teamwork, Passion, and Competitiveness.
• Build meaningful relationships with Team Members and fellow leaders.
• Promote a positive, encouraging, and respectful workplace.
• Demonstrate a willingness to learn, receive feedback, and continually improve.
• Help create an environment where people feel valued, supported, challenged, and empowered to succeed.

What We're Looking For

• At least one year of leadership or management experience preferred.
• Demonstrated ability to lead, influence, and develop others.
• Strong communication, organizational, and problem-solving skills.
• Ability to remain calm, focused, and effective in a fast-paced environment.
• A proactive, solutions-oriented mindset.
• Strong personal accountability and follow-through.
• A genuine passion for developing people and achieving results.
• Willingness to receive feedback, learn new skills, and grow as a leader.
• Restaurant management experience is preferred, but leadership experience in other industries will also be considered.

Position Expectations

• Full-time position, approximately 40–50 hours per week.
• Availability for opening and/or closing shifts.
• Availability to work at least two Saturdays per month.
• Willingness to work in both Front of House and Back of House operations as business needs require.
• Active participation in leadership meetings, professional development, and restaurant communication.
• Maintain professional confidentiality and demonstrate sound judgment.
• Ability to perform the essential functions of a hands-on restaurant leadership position, with or without reasonable accommodation.

What We Offer

• Competitive compensation
• Performance-based growth opportunities
• Paid vacation and eligible leadership benefits
• Intentional professional and personal leadership development
• Opportunities for advancement and expanded responsibility
• A supportive, purpose-driven Team culture
• Sundays off — ALWAYS!

READY TO LEAD WITH PURPOSE?

At Chick-fil-A Trinity Mills, Directors don't simply manage shifts.

They develop people. They strengthen systems. They take ownership. And they leave things better than they found them.

If you're ready to roll up your sleeves, lead alongside your Team, and make a lasting impact, we'd love to meet you!

Apply today and take the next step in your leadership journey with Chick-fil-A Trinity Mills!

Leave a lasting impact.

Work schedule

• 10 hour shift

Supplemental pay

• Bonus pay

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• 401(k)
• 401(k) matching
• Referral program
• Employee discount