Director, Acute & Critical Care at Memorial Hospital in Shiloh

Additional Information About the Role

Director, Acute & Critical Care Nursing

Memorial Hospital Shiloh

Role Purpose

The Director, Acute & Critical Care Nursing provides strategic, operational, and clinical leadership for a comprehensive portfolio of inpatient and rehabilitation services across Memorial Hospital Shiloh. This leader is accountable for ensuring exceptional patient outcomes, operational excellence, financial performance, workforce engagement, regulatory compliance, and the delivery of high-quality, evidence-based care across multiple service lines.

The Director oversees acute care, critical care, specialty nursing, and rehabilitation services, providing 24/7 accountability for clinical operations, patient experience, employee engagement, quality outcomes, and fiscal stewardship. Through collaborative partnerships with physicians, interdisciplinary leaders, and system stakeholders, the Director advances organizational priorities while fostering a culture of safety, innovation, professional development, and shared governance.

Overview

Memorial Hospital Belleville is an acute care hospital offering medical and surgical services plus critical and emergency care including Children's at Memorial for pediatric emergency care. It provides patients a full complement of diagnostic and treatment services as well as heart and vascular care. Memorial, offering medical and surgical services plus critical care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care and is designated as an Acute Stroke Ready Hospital by the Illinois Department of Public Health. In addition, Memorial Belleville recently was accredited by the American College of Radiology as a designated Lung Cancer Screening Center. Since 2008, it has been designated as a Magnet-recognized organization for nursing excellence by the American Nurses Credentialing Center.

Memorial Hospital Shiloh, a 94-bed, all-private suite hospital was recognized with Magnet status in 2018 and provides emergency care, labor & delivery, nursery, medical and surgical services plus critical care.

The Nursing Administration oversees the various Nursing departments and provides clerical support.

Preferred Qualifications

Director, Acute & Critical Care Nursing

Memorial Hospital Shiloh

Role Purpose

The Director, Acute & Critical Care Nursing provides strategic, operational, and clinical leadership for a comprehensive portfolio of inpatient and rehabilitation services across Memorial Hospital Shiloh. This leader is accountable for ensuring exceptional patient outcomes, operational excellence, financial performance, workforce engagement, regulatory compliance, and the delivery of high-quality, evidence-based care across multiple service lines.

The Director oversees acute care, critical care, specialty nursing, and rehabilitation services, providing 24/7 accountability for clinical operations, patient experience, employee engagement, quality outcomes, and fiscal stewardship. Through collaborative partnerships with physicians, interdisciplinary leaders, and system stakeholders, the Director advances organizational priorities while fostering a culture of safety, innovation, professional development, and shared governance.

Areas of Responsibility

• Medical/Surgical Nursing
• Labor & Delivery and Post Partum
• Woman & Infants
• Siteman Cancer Center Services
• Leading a team of 200-220 FTE's

Key Responsibilities

Strategic & Operational Leadership

• Provide vision, leadership, and direction for acute and critical care services, aligning departmental goals with hospital and health system strategic priorities.
• Lead operational performance across assigned departments, ensuring the delivery of safe, effective, patient-centered care.
• Drive accountability for quality outcomes, patient safety, service excellence, throughput, and operational efficiency.
• Develop and execute strategic initiatives that improve clinical outcomes, patient experience, workforce engagement, and organizational performance.

Clinical Excellence & Quality

• Ensure compliance with professional nursing standards, evidence-based practices, regulatory requirements, accreditation standards, and organizational policies.
• Champion quality improvement initiatives and lead efforts to achieve key performance indicators related to patient outcomes, safety, infection prevention, readmissions, mortality, and patient satisfaction.
• Foster a culture of continuous improvement, accountability, and clinical excellence.

Financial Stewardship

• Accountable for departmental budgets, including labor management, productivity, capital planning, revenue optimization, and expense control.
• Monitor and analyze operational and financial performance metrics, implementing corrective actions as necessary to achieve organizational goals.
• Identify opportunities for resource optimization while maintaining exceptional standards of patient care.

Talent & Culture Leadership

• Recruit, develop, mentor, and retain high-performing leaders and clinical teams.
• Provide leadership oversight for workforce planning, succession planning, employee engagement, performance management, and professional development.
• Promote a culture of collaboration, diversity, inclusion, recognition, and accountability.
• Support nursing excellence through shared governance, clinical advancement, and evidence-based practice initiatives.

Interdisciplinary Collaboration

• Partner with physicians, advanced practice providers, rehabilitation leaders, and multidisciplinary teams to advance care delivery and patient outcomes.
• Serve as a key leader in hospital-wide initiatives, committees, and strategic planning efforts.
• Facilitate effective communication and collaboration across departments and levels of the organization.

Minimum Qualifications

Education

• Bachelor of Science in Nursing (BSN) required

Experience

• Minimum 5-10 years of progressive nursing leadership experience in acute care, critical care, or hospital operations
• Demonstrated success managing multiple clinical departments and leading complex healthcare operations

Leadership Experience

• Minimum 5 years of leadership experience with responsibility for managers, supervisors, and multidisciplinary teams

Licensure

• Current Registered Nurse (RN) license in the State of Illinois or eligible for licensure

Preferred Qualifications

Education

• Master's degree in Nursing, Healthcare Administration, Business Administration, or related healthcare field

Certifications

• Nurse Executive Certification (NE-BC or NEA-BC)
• Specialty certification in critical care, leadership, quality, or healthcare administration

Experience

• Experience leading critical care, rehabilitation, and acute care service lines in a complex health system environment
• Demonstrated track record of improving quality outcomes, patient experience, employee engagement, and financial performance

Leadership Competencies

• Strategic Thinking
• Change Leadership
• Financial Acumen
• Clinical Quality & Patient Safety
• Talent Development
• Physician Partnership
• Operational Excellence
• Data-Driven Decision Making
• Relationship Building
• Executive Presence

Benefits and Legal Statement

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

• Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer