Director Accounts Receivable Management

Your future role at a glance

• Location: Remote

• Facility: Ascension Senior Living

• Department: Revenue Cycle

• Schedule: Days | Full-time

How you'll make an impact in this role

• Lead payer collections and revenue recovery by directing targeted strategies for high-value balances, aged accounts, underpayments and time-sensitive reimbursement risks across Ascension Senior Living.
• Establish standardized account follow-up protocols, productivity expectations and clear escalation paths to empower teams and drive swift resolution.
• Monitor collection results and aging trends to proactively identify performance gaps, direct corrective actions and maximize cash flow.
• Investigate systemic operational, clinical documentation and technology barriers to remove delay points and prevent avoidable write-offs.
• Partner with billing and denials leadership to eliminate preventable revenue leakage and strengthen end-to-end account resolution processes.

What minimum requirements you'll need

Licensure / Certification / Registration:

Education:

• High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate''s degree/Bachelor''s degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

Additional Preferences:

• Bachelor''s degree.
• A minimum of 7 years of experience in skilled nursing healthcare collections, accounts receivable, payer operations or related revenue cycle functions, including leading multi-payer collections.
• A minimum of 5 years of skilled nursing leadership experience across at least three entities, facilities or sites, managing collections operations for organizations generating $250 million or more in annual revenue.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you''ll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

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