Direct Marketing Data Analyst

Physicians Mutual is seeking a Direct Marketing Data Analyst to support the data, systems and vendor relationships that drive our direct marketing efforts. In this role, you will analyze and manage large volumes of customer, policy, prospect and marketing data, ensuring accuracy, integrity and availability across multiple databases and platforms. You will collaborate with Marketing, Enterprise Technology and external data vendors to develop solutions, support business initiatives and optimize marketing performance.

• Analyze, validate and maintain customer, policy, prospect and marketing data across internal and external systems.
• Monitor data quality, troubleshoot issues and coordinate corrective actions to ensure data accuracy and reliability.
• Manage data integrations, file transfers and database processes with internal teams and external vendors.
• Develop and support reporting, querying and data analysis solutions that drive marketing decisions and business performance.
• Partner with Marketing and Enterprise Technology teams to implement system enhancements, process improvements and new data solutions.
• Serve as a subject matter expert on marketing data, databases and data management tools.
• Manage relationships with third-party data vendors, ensuring service levels, data quality and operational effectiveness.
• Lead or support projects involving data, systems, vendor implementations and process enhancements.
• Provide technical guidance and training to marketing personnel on data usage, reporting tools and analytics resources.

• Bachelor’s degree in Management Information Systems, Business, Marketing, Computer Science, Engineering, Finance or a related field required.
• Experience working with large databases, data warehousing, data integration or business intelligence environments.
• Strong knowledge of SQL and database technologies; experience with Oracle, DB2, Snowflake, Tableau or similar tools preferred.
• Experience using ChatGPT and other AI productivity tools 
• Experience managing data movement, validation and quality assurance processes.
• Strong analytical, problem-solving and project management skills.
• Ability to work effectively with technical teams, business stakeholders and external vendors.
• Excellent communication skills and attention to detail.
• Experience supporting marketing data operations or direct marketing initiatives is preferred.
• Knowledge of insurance products, practices or financial reporting is a plus.

Health. Life. Retirement. The Physicians Mutual family empowers people from all walks of life to enjoy the financial security they deserve. That’s what Insurance for all of us® is about.

The Physicians Mutual family includes Physicians Mutual Insurance Company, Physicians Life Insurance Company and Physicians Select Insurance Company. Physicians Mutual offers reliable dental and supplemental health insurance, and pet insurance. Physicians Life provides important life insurance, Medicare Supplement insurance and coverage for funeral pre-planning. Physicians Select Insurance Company additionally offers exclusive Medicare Supplement insurance.

Since our start in 1902, our dedication to delivering on our promise has helped make us one of the nation’s leading health and life insurance providers. In fact, we are rated in the top 1% of insurance companies. We consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts, including A.M. Best Company and Weiss Ratings, ensuring we’ll be there for our policyowners and our employees far into the future.

But the achievement we’re most proud of? We have a 95% customer satisfaction rating — a true sign of a company dedicated to embodying its vision.